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Enter the link below into your browser (Internet Explorer) and read page 5 and 9 of the manual.

Zio Corporation... | Answered on Jan 05, 2018

no connect the usb to camera then pc it will charge

and the pc should find it and then click computer it should

pick it up then download the pics

Zio Corporation... | Answered on Jul 02, 2017

It doesn't fully work in Vista. You have to set it to run in Windows XP compatibility mode. Right click your desktop icon; select properties; select the compatibility tab.

Zio Corporation... | Answered on Nov 30, 2016

same prob. plus when i try and enter the serial number that came with the my camera mate pro px eve i get invalid s/n. tried to un-instal the everything and that is next to imposible to do. even using there own software which asks if you want to remove this program that doesn't work either. please advise thanks

Zio Corporation... | Answered on Oct 24, 2016

Did you try to install the driver in compatibility mode?

Zio Corporation... | Answered on Jan 21, 2014

The solutions posted here DO NOT WORK. The link given has a lot of different sites. None of them are for a Win 7 64 bit solution. Do not buy any Zio product. No telling what you'll get.

Zio Corporation... | Answered on Apr 30, 2013

Here's an email address for tech support. I think you need to install the driver for the Cameramate.  I can send it to you if you like. From: "Techhelp4" <[email protected]> Date: June 15, 2006 5:16:45 PM EDT To: <[email protected]> Subject: CameraMate Drivers and Software Link
Hello Clay,   1) Please download and install the attached drivers for the device you have.   2) Double click on the attached file and extract it to a folder on your computer. It is important that you 
know where you are extracting the files to so that you can access them later.
3) Now connect the device to the computer.   4) Right click on My Computer and then go to properties.   5) Go to the device manager tab, if you are running Windows 2000 or XP then click on the hardware tab and then choose device manager.   6) Here you will find the Cameramate video device with a yellow ! or ? next to it, the device will appear as a odd symbol such as a "b" with a pi symbol next to it.   7) Double click on that device and go to the driver tab.   8) Click on the update driver button. This will open the hardware update wizard.   9) Make sure you select "no, not at this time" when the wizard asks if you want to 'connect to the internet to search for software'.  

10) Click Next. Now, choose 'install from a list or specific location'.   11) Click Next. Check 'search for the best drivers in these locations.   12) Uncheck 'search removable media'. Check 'include this location in the search'.   13) Now, browse to the folder to where you extracted the files to. Click next, and proceed with the installation.
14) To confirm just open device manager again and see if there are any more devices with yellow ! or? next to them. If there are then repeat the above process.     Part 2   We have recently released and posted the latest version of the software on our website. You may download the latest version  by clicking on the link below.  IF YOU CHOOSE TO UPDATE YOUR SOFTWARE, DO NOT USE THE CD THAT CAME WITH YOUR PRODUCT.  IT WILL NO LONGER WORK. Thank you.  Either cut and paste to your browser or click on the link.
http://www.smartdisk.com/Support/Downloads/Software/Zio/software/Software%20Updates/ProPix%20DVD%20V1.2_build8.zip   PPW-F543-8D28-F731-3446 for ProPix DVD
To unlock demo, please go to START, select ALL PROGRAMS, select PROPIX EVE/DVD, select UNLOCK DEMO     Thank You,   Erin SmartDisk Tech Support

Zio Corporation... | Answered on Apr 30, 2013


Here is a link to a zipped folder with the cameramate drivers that you may install manually using the Windows hardware wizard. I included a READ ME FIRST text file with instructions if you need guidance. Give thanks and share. If you have questions, let me know.

Best regards,
Pinki Tuscaderro


Zio Corporation... | Answered on Feb 22, 2013

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