ZEEPAD Recent Questions, Troubleshooting Help & Support

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Firmware reset instruction in back of manual.

ZEEPAD MID... | Answered on Jan 21, 2017

Here are the some simple steps to hard reset your ZeePad 7.0:- 1.)First of all,Go to Settings -> Storage -> Factory Data Reset. 2.)Otherwise,Power of the device completely. 3.) Now,Hold down both volumes and power button simultaneously. 4.)After doing this,you should get an android on its back opened up or something. 5.)Now,Press both volumes at same time to open up a small blue text menu. 6.)Then use Vol - and Vol + to navigate the Recovery mode. 7.)Select "Factory Data Reset", press power, choose "yes" from the menu then press power again.

ZEEPAD 7 inch... | Answered on Nov 05, 2016

Hi James. The website for ZeePad is www.zeepad.net but unfortunately, there is no contact information there that I've been able to find. There is indeed a link for "Contact Us" but it's not operational.

I've worked on quite a few of these tablets--never the Zeepad specifically, but you are likely to find that by the time you get the replacement power button and find someone to install it, it will be cheaper in the end to replace the tablet. I hope I'm wrong, but many of these imports are just so inexpensively built it's just not cost-effective to repair them.


ZEEPAD New 7... | Answered on Nov 05, 2016

Hi open a zeepad is very easy, you need apply some pressure over the case and the screen. I recently open my sons tablets. regards.

ZEEPAD Brand... | Answered on Nov 05, 2016

Well, the problem is that you try to make a gmail account that exist, try tochange the user name, eg: Put name_surname instead of namesurname

ZEEPAD 9XN... | Answered on Oct 12, 2016

do a factory reset. Sounds like you got corrupted from an iffy app.

ZEEPAD New 7... | Answered on Oct 12, 2016

Please make sure you are connected to your network. Let us know? Thank you. Please leave feedback

ZEEPAD 7DRK Dual... | Answered on Aug 26, 2016

Sometimes depending of your internet provider, the internet password had reset itself and you have to have the company help you get into it manually from your computer to reset your password. I have had this problem in the past myself....

ZEEPAD Brand... | Answered on Aug 15, 2016

Yes, but you don't supply a good link. Useless answer.

ZEEPAD Brand... | Answered on Aug 01, 2016

Battery getting old and need of replacement , is the typical reason for devices to no longer charge correctly.

ZEEPAD 7" 7.0... | Answered on Jul 29, 2016

You can decrease LCD brightness to improve you battery time

ZEEPAD New 7... | Answered on Jul 29, 2016

I would check how it works to go elsewhere on the internet. If that is fine, I would wait for a bit for it to connect to the appstore. If it is a mail program that you are using to get to gmail, there are configurations that you may need to make to allow you to connect with a mail client.

ZEEPAD 7DRK Dual... | Answered on Jun 03, 2016

When you reset, make sure your SD card is not in the slot. Take it out and look for any apps on your SD card using a windows computer and a SD hub. Using windows explorer delete anything you don't recognize using windows. Then reset your tablet again, using a USB cord and SD hub to connect your tablet to windows. When you see the little windows pop up at the bottom left, click on it again to see what's on your tablet. In fact, I would do this before you reset and see what apps are there and delete ones you think are bad.

ZEEPAD 7DRK Dual... | Answered on May 11, 2016

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