Yamaha Music - Recent Questions, Troubleshooting & Support



However, I can suggest some resources where you may be able to find the electronic diagram for your Yamaha E253 keyboard. First, you can check the user manual or technical documentation that came with the keyboard, as it may include a diagram or schematic of the keyboard's internal components. Alternatively, you can try contacting Yamaha customer support or visiting the Yamaha website to see if they have any technical resources or diagrams available for the E253 model. Additionally, there are online forums and communities for musicians and keyboard enthusiasts where you may be able to find more information or connect with other users who have experience with the E253 keyboard. I hope this helps, and good luck with your search!
3/18/2023 7:42:09 PM • Yamaha Music • Answered 3 days ago

I just purchased a Yamaha Portatone Electronic Keyborad - WK 13700. Do you know when they were manufactured, and what they are worth today? Plus, any ida where i can get a manual for it? Thank you.

The Yamaha Portatone WK 13700 was manufactured in the early 2000s, around 2001-2002. The value of the keyboard today depends on its condition, whether it has been well-maintained or not, and its functionality. A used Yamaha Portatone WK 13700 keyboard in good condition can range in value from $100 to $300. You can try searching online marketplaces such as eBay or Craigslist to get an idea of the current market value. As for the manual, you can try contacting Yamaha directly or searching for it online. Yamaha may have a digital copy of the manual available for download on their website.
3/18/2023 7:40:21 PM • Yamaha Music • Answered 3 days ago

My bass drum pad doesn't work I get a drum

If you have already tried a different cable and it didn't work, then the issue might be with the bass drum pad itself. You can try the following steps to troubleshoot:
  1. Check the connection: Make sure that the cable is firmly plugged into both the bass drum pad and the module. If the connection is loose, the signal may not be transmitted properly.
  2. Check the sensitivity setting: Check the sensitivity settings on the module for the bass drum pad. It is possible that the sensitivity is set too low, and the pad is not registering hits.
  3. Check the pad: Check the bass drum pad for any visible damage or wear. It is possible that the trigger inside the pad is damaged or malfunctioning.
  4. Reset the module: Try resetting the module to its default settings. Sometimes, this can fix issues with individual pads.
If none of these steps work, it may be necessary to open up the pad and check the trigger mechanism inside. If you are not comfortable doing this yourself, you can take it to a repair technician.
2/26/2023 11:54:55 AM • Yamaha Dtxpress... • Answered on Feb 26, 2023

Looking for stand for Yamaha piano keyboard do you sell them

This is not a shop!
2/26/2023 10:48:40 AM • Yamaha Music • Answered on Feb 26, 2023

I need the long ribbon that connects the keyboard to the circuit board. AND ALSO THE RUBBER CONTACTS TO THE CENTER SOUNDING STRIP. YAMAHA GHL88 X6245

Aquire the service manual and record the part number. Speak to Yamaha or one of their agents to obtain a spare part.
2/26/2023 10:48:23 AM • Yamaha Music • Answered on Feb 26, 2023

Yamaha PRS 175 display screen

The Yamaha PRS 175 display screen is a 7-inch LCD monitor with a resolution of 800 x 480. It provides a clear and bright picture for all of your viewing needs. It can be used for viewing movies, TV shows, and other content.
2/26/2023 9:24:58 AM • Yamaha Portable... • Answered on Feb 26, 2023

I need a repair/service manual for a yamaha electone organ model D-2B

Sure, I can help you find the repair and service manual you need. I suggest starting by searching online through authorized Yamaha retailers or in the Yamaha archives. You can also try contacting a local Yamaha dealer for assistance.
2/26/2023 9:23:44 AM • Yamaha Music • Answered on Feb 26, 2023

Grimmel Bros upright piano. I just want to know how to close the Falsettoing thing so the cats stop scaring the sharp out of everyone.

It sounds like you are referring to the fallboard or key cover of your Grimmel Bros upright piano. To close the fallboard, gently push it up towards the piano's music stand until it clicks into place. The curved part you mentioned is probably the key cover, which can be lowered to protect the keys from dust and debris when the piano is not in use. To lower the key cover, grasp it at the center and gently pull it towards you until it lays flat over the keys. If your cats are causing problems by jumping on the piano keys, you may want to consider covering the piano with a fitted cover or keeping the room door closed to prevent them from accessing the instrument.
2/25/2023 11:21:35 AM • Yamaha YDP223... • Answered on Feb 25, 2023

I am new comer i want to practice to play piano

start here and read http://pianoeducation.org/pnolearn.html

this should be a good start... let me know if you need other information... good luck
2/9/2023 6:13:07 AM • Yamaha Full-Size... • Answered on Feb 09, 2023

Voyetra midi orchestrator

The only Voyetra Midi Orchestra Plus software I can know was written for Windows 3.1 and Windows 95. Thus there are several reasons for it to be incompatible with Windows 8. First, it was a 16-bit software; the most common Windows 8 installs use a 64-bit OS. This means that the OS has undergone a number of major changes. The installers are completely different (format/way of talking to the OS). The DLLs that communicate between the software and the OS have also changed. The drivers for MIDI devices will be totally different in the modern OS. The documentation for Voyetra Midi Orchestra is available here: http://www.turtlebeach.com/support/files/241/ . It is a discontinued product and no one at the company that owns it will be writing a new version of the code for Windows 8. I'm not sure this software will work in Windows 7 32-bit. You might be able to use the software in a compatibility mode from a virtual version of XP. For Windows 7 Pro, Virtual PC and the XP mode package are available as free downloads and can be used if your hardware allows. Windows 8 Pro has Hyper-V but requires a licensed version of any Windows OS that you want to use. For non-pro versions of Windows software, you would need to buy a Pro upgrade. The alternative is to obtain another Virtual machine software (VMWare, for example) and a licensed copy of XP or an older version of Windows. (OEM Windows 7 Pro licenses are still available from many computer hardware vendors.) I hope this helps. Cindy Wells (Many 32-bit device drivers don't work under Windows 8; older software that didn't run under Windows 7 have similar problems.)
1/23/2023 10:45:53 PM • Yamaha Music • Answered on Jan 23, 2023

Year of manufacture of tenor saxophone YAMAHA YTS-25

Here's what others have done to find out that info..... https://www.saxontheweb.net/threads/why-are-yamaha-serial-s-a-guarded-secret.61854/
1/21/2023 5:03:40 PM • Yamaha Music • Answered on Jan 21, 2023

My Yamaha psr 2000 when switched on only the blue backlight is getting displayed on the screen and none of the function keys are getting lit up

If your Yamaha PSR-2000 keyboard is turning on and the blue backlight is displayed on the screen, but none of the function keys are lit up and not responding, there may be a few different causes.
  1. Check if the power supply is working properly and is providing enough power to the keyboard. If the power supply is faulty, it may not be providing enough power to the keyboard.
  2. Make sure that the keyboard's internal battery is charged. If the battery is low, the keyboard may not function properly.
  3. Check if the internal fuse of the keyboard is not blown, which is a common problem on electronic devices.
  4. If none of the above steps work, the problem may be with the control board or the display, and the machine may need to be serviced by a professional technician.
I would recommend checking the user manual or contacting the Yamaha technical support for further assistance, as they may have specific troubleshooting steps or solutions for your model.
1/17/2023 6:07:47 PM • Yamaha Music • Answered on Jan 17, 2023

I have a Yamaha APX500

The battery only comes on when the battery needs changing. It blinks momentarily when you press the tuner button and slightly longer when you press and hold the tuner button to turn it off.
1/15/2023 5:52:24 PM • Yamaha APX500... • Answered on Jan 15, 2023

The Yamaha sustain pedal attached to my Yamaha YPT-300 used to work, but now does nothing. Factory reset failed. Any way to fix this, or tell if the problem is with the pedal or the piano itself?

It sounds like you are having an issue with the sustain pedal for your Yamaha YPT-300 keyboard not working properly. There are a few things you can try to troubleshoot the problem:
  1. Check the connection between the pedal and the keyboard to make sure that it is securely plugged in and not loose.
  2. Check the settings on the keyboard to make sure that the sustain pedal is properly configured and enabled.
  3. Try using a different sustain pedal to see if the problem is with the pedal itself or the keyboard.
  4. Check the manual of your keyboard, some models have a specific setting to turn on/off the sustain pedal and make sure it's not turned off.
  5. If the above steps do not resolve the issue, it's possible that there is a problem with the keyboard's internal connections or a malfunctioning component. In this case, you may need to contact Yamaha's customer service for further assistance or consider getting it repaired by a professional technician.
It's important to note that troubleshooting and repairing electronic equipment can be dangerous, especially if you're not familiar with the device, so it's best to contact a professional technician if you're not comfortable working with it.
1/14/2023 9:52:32 AM • Yamaha Music • Answered on Jan 14, 2023

I have a Yamaha DTXtreme IIs that has recently started to show random ASCII text on the display. The module triggers as it has, but I can't make any changes to anything because of the display issue.

You may download the service manual for free from Elektrotanya com which gives all the details of how to dismantle and service it.
1/10/2023 5:31:16 AM • Yamaha DTXtreme... • Answered on Jan 10, 2023

What are my options with Yahama motif xs6 keybd freeze up

The following are the advantages if you upgrade the firmware: New features; of V1.60 for Motif XS series 6,7,&8 -Normalize, Slice, and Remix have been added to the Sampling Edit display and Sampling Main display respectively, allowing you to more easily call up these displays. -You can now increase the available memory of the DIMM by using the newly added Sampling Job. -You can now convert a Sample Voice to a Mixing Voice. -You can now edit a Drum Voice in the Mixing mode. -TAP is now available in the Voice/Performance/Song/Pattern mode. -Network function now supports Windows 7 and Mac OS X 10.6 . - From this new version, "meas" cannot be selected on the SAMPLE Record display in the Song or Pattern mode when the MIDI Sync is set to "MTC."
1/10/2023 2:46:22 AM • Yamaha MOTIF XS6... • Answered on Jan 10, 2023

While the blue display is working alright, my yamaha i425 suddenly stopped working. Cannot play the keys anymore..The power adaptor is working fine

Either your key scanning section or the power amplifier has fried. Try playing the demo song, if the sound can be heard then the scanning section is faulty. You may download the servicemanual from Elektrotanya com and repair the keyboard.
1/10/2023 2:40:35 AM • Yamaha Portable... • Answered on Jan 10, 2023

When recording on either Song or Audio, the keyboard only records about a minute and then says "Disk Drive Busy" and stops recording in the middle of the song. I did a factory reset=no joy

There could be a few different reasons why your keyboard is stopping recording after a minute. Here are a few things you can try to troubleshoot the issue:
  1. Make sure that you have enough free space on your device to save the recording.
  2. Check to see if there are any other programs or processes running on your device that could be causing the issue. If you have other programs open, try closing them to see if that helps.
  3. Try turning off any antivirus software you have running on your device, as it could be causing conflicts with the recording process.
  4. Make sure that your device is updated to the latest version of its operating system.
  5. If you're using a digital audio workstation (DAW) to record, make sure that you have the latest version of the DAW software and that it is compatible with your device.
If you've tried all of these steps and you're still having trouble, it's possible that there could be an issue with the keyboard itself. In this case, you may want to try contacting the manufacturer for further assistance.
1/8/2023 4:58:58 AM • Yamaha Music • Answered on Jan 08, 2023

Hi I have a Yamaha electrone el 15, there is no sound from the 2 keyboards but the percussion sounds all play and can get drum sounds on the bottom keyboard but no sounds when the organ is selected,

There could be a few reasons why your Yamaha Electone EL-15 isn't producing sound when the organ setting is selected. Here are a few things to check:
  1. Make sure the volume is turned up on the keyboard itself and on any external amplifiers or speakers you may be using.
  2. Check the connections between the keyboard and any external amplifiers or speakers. Make sure the cables are plugged in securely at both ends.
  3. Make sure the keyboard is in "organ" mode and not in "silent" or "play along" mode.
  4. Check the keyboard settings to ensure that the organ sounds are enabled.
  5. If you are using the keyboard with a computer, make sure the MIDI settings are correct and that the keyboard is being recognized by the computer.
  6. If you have tried all of the above and the keyboard still isn't producing sound, it is possible that there is an issue with the internal sound system. In this case, you may need to have the keyboard serviced by a professional technician.
1/8/2023 4:57:05 AM • Yamaha Music • Answered on Jan 08, 2023
Not finding what you are looking for?
Yamaha Logo

1,851 questions posted

Ask a Question

Usually answered in minutes!

Top Yamaha Music Experts


Level 3 Expert

4383 Answers

Brad Brown

Level 3 Expert

19166 Answers

Cindy Wells

Level 3 Expert

6609 Answers

Are you a Yamaha Music Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides