Weiser Lock Locks & Locksmithing - Recent Questions, Troubleshooting & Support


not enough information
photos may help but might be faster to buy new lock

be safe

Weiser Lock... | Answered on Jun 08, 2019


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Weiser Lock... | Answered on Nov 13, 2018


reset all code and retry...

  1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
Good lock
Good unlock





Weiser Lock... | Answered on Aug 20, 2018


You can change codes as often as you like, for use by babysitters, contractors, etc. You can also reset the lock so you can reset the master code, which is needed in order to set the other user codes.

Rather than re-type all the step-by-step instructions, since you also could benefit by having a copy of the manual for your use and reference, I'll give you a link to a free copy you can save and print.

http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf

Hope you find this Very Helpful and best regards!

Weiser Lock... | Answered on May 11, 2018


I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

Weiser Lock... | Answered on Apr 29, 2018


I'd try a new battery to "rule out" that as a problem, sometimes the contacts need a "turn" of the battery to make good contact.

Weiser Lock... | Answered on Feb 11, 2018


i have the same problem in northern canada... did you find a fix yet

Weiser Lock... | Answered on Oct 12, 2017


So. The door jumper direction jumper was lost during a renovation
please where I can buy a replacement

Weiser Lock... | Answered on Jul 19, 2017


Yes, it does work in reverse. For more information make sure to read this: Schlage Connect vs Kwikset Kevo

Weiser Lock... | Answered on Jan 26, 2017

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