Wacom Computers & Internet - Recent Questions, Troubleshooting & Support

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8answers

Duel Monitor Cintiq Problem... pen affecting wrong monitor

under the calibrate tab in the wacom tablet properties window there is a drop down window with a list of monitors. Change that to the Cintiq
4/21/2022 6:43:50 AM • Wacom Cintiq 15X... • Answered on Apr 21, 2022
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1answer

Whenever my pen gets close to the tablet a little

Hello, I just unistalled all drivers and reinstalled with the tablet plegged in. Now it works.....
6/29/2021 7:22:54 PM • Wacom Bamboo Fun... • Answered on Jun 29, 2021
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2answers

My wacom pen is selecting everything i scroll it over.

I agree with nteper. I called Wacom and was told to update drivers (Done) - no change, then called Wacom and was told to dish out $30 for a new pen... FAT CHANCE! this thing was barely used and less than 6 mos old. A few good TWACKS against my palm did the trick and guess what? I got to keep my $30 bucks. I read the issue with the piezo sensor in the pen can get impacted by the nibs if left stored upright... I will not do that again! anyway! if you have to buy a pen, might as well go "caveman" on the thing and see if it works.
6/9/2021 11:19:10 AM • Wacom (PTZ930AC)... • Answered on Jun 09, 2021
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Hello I am trying to share the wacom board on zoom and I get the notification: Screen sharing has fail to start. please try again later. error code 0

When installing Zoom

Error 0

Error 0 can be caused by:
  • Error encountered when upgrading from Version 0.9 or 1.0
  • The source link of the Zoom installer package is broken
  • An antivirus software like AVG that could have quarantined the files that were downloaded by the Zoom Installer
Solution
2/5/2021 2:31:49 AM • Wacom Computers... • Answered on Feb 05, 2021
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2answers

Intuous pen "sticking"

Take out the "nib" and whack it on your desk (or drop it on the floor from 3 feet up). It re-seats the "nib" sensor when it's stuck. If this doesn't work, then the sensor may be too damaged.
11/27/2020 2:09:17 PM • Wacom (EP130EPE)... • Answered on Nov 27, 2020
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3answers

Wacom tablet (Model ET-0405-U) Driver?

Hi, Wacom tablet drivers can be found at: Driver Update Software for XP Vista 7 8. Used it many times before. have a nice day
7/14/2020 11:04:48 AM • Wacom Graphire... • Answered on Jul 14, 2020
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6answers

Wacom tablet stopped working, blue light on.

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!
3/25/2020 2:31:06 PM • Wacom (PTZ930AC)... • Answered on Mar 25, 2020
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1answer

Wacom pen not working with intuos2 tablet?

Created an account just to say thank you to Magriv. Was about to toss my intuos2 Pen into the trash when I saw your post. After a few turns left and right, voila! Thanks again!

Now, as to where to find extra pen nib..... :(
11/8/2019 11:24:23 AM • Wacom Intuos2... • Answered on Nov 08, 2019
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1answer

Save clipping path for indesign

In InDesign CC or CS6, choose File > Save As.For save clipping path file in indesign format.
10/22/2019 9:39:36 AM • Wacom Bamboo Fun... • Answered on Oct 22, 2019
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1answer

Wacom ud-1212-r driver windows 7?

what PC Is this,? what make and model This thing WACOM Tablet Digitizer UD-1212-R PC it's a 12x12 Tablet relics in the modern age good luck over 15 years old now 5th google it, am I lucky? https://amilcar.me/wacom-ud-1212-r-52/
9/18/2019 8:45:20 PM • Wacom Computers... • Answered on Sep 18, 2019
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1answer

Wacom Intuos Pro continues flashing a single white light, and no longer responds on any computer or with any USB cable, is it the battery or the wiring inside?

Laptops are much more limited on the supply side for powering USB devices. This is limited by the operating system in the computer. There are some things that you can try such as a shorter cord if the cord is detachable. The cord length affects the voltage and that in turn affects the current. The OS then senses it a drops the connection. This is partly for safety and partly for battery conservation. For some time, that device was not recommended by Apple to be used for that matter. There was a bulletin issued on it but it appears that Apple did not do anything to change the situation.
9/7/2019 6:20:42 PM • Wacom Intuos... • Answered on Sep 07, 2019
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1answer

Wacom mouse KC-100-00

I would uninstall the drivers, reboot, and let your OS install the mouse. Then try to re-install the new drivers that were released by Wacom yesterday available at the link I provided. (You probably got them there, I don't know) If it goes 'wonky' again, uninstall the new drivers and use the older ones provided on the website or just let you OS install if it will. https://www.wacom.com/en-sg/support/product-support/drivers
5/17/2019 3:52:28 PM • Wacom Computers... • Answered on May 17, 2019
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I can't install wacom bamboo, there is error code 4010, 4020. What should I do ?

Follow the instructions from Wacom here: https://www.wacom.com/en-us/support?guideTitle=How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=001-671, but instead of steps 2 and 3, use Revo uninstaller free version to remove the entire app package and drivers (https://www.revouninstaller.com/revo_uninstaller_free_download.html). Then restart the Wacom instructions at Step 4. Good luck!
5/11/2019 8:17:47 PM • Wacom Computers... • Answered on May 11, 2019
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1answer

Wacom babmboo pen does not work

If the eraser part of your pen works but the business-end doesn't, this fix may be for you. Since the only option is to replace the whole pen, it's worth the try. The interesting part: There is no "live" powered electronics in the pen (it is a simple L-C circuit for you tech-weenies out there) - truly the only way to make the pen not work is to drop it and knock it out of adjustment, use it as a crude paper punch, or get it soaked with some type of fluid such as coffee, beer or soda. The pen is an excellent design is designed to just eventually wear out. My pen is 10 years old and still looks new.

I needed a small jeweler's screwdriver for this fix (1 mm to 1.2 mm width). Carefully remove the rocker switch from the pen; it just pulls out. Don't lose it. See the image below: there is an itsy bitsy slotted screw-like device in the center (it's a tuning capacitor). For its location, follow the white arrow in the picture I've attached. Prior to turning, memorize where the slot-head points (there's a tiny triangle on it), and if possible, use a fine point sharpie to mark the screw before you adjust it. It is not a "screw" per se, but an adjustable capacitor and part of the tuned circuit.

The adjustment: Place the pen as normal on the tablet and "tweak" the capacitor by a small 1/16 or 1/8 turn in either direction until the pen reacts. If it has gotten out of "resonance" this tweak should kick it back in.

Good luck!magriv_0.jpg
5/7/2019 12:46:14 PM • Wacom Intuos2 • Answered on May 07, 2019
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3answers

Wacom tablet clicking noise!!!!!

ok... so i've just been fiddling around with my wacom settings... and i noticed that while i didn't see any sound options when i go to the wacom tablet settings through the windows control panel, i do have them in the pen office program... i had the sound box ticked, so i just unticked it...
5/3/2019 5:37:45 AM • Wacom Graphire 4... • Answered on May 03, 2019
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1answer

I can't install my wacom tablet in my computer.I always have this word in my screen: Error code:4010,4020. What can i do please ?

Hello, There are usually error with the bamboo dock software. Are you installing that just a driver
4/12/2019 7:03:27 AM • Wacom Computers... • Answered on Apr 12, 2019
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