Wacom Computers & Internet - Recent Questions, Troubleshooting & Support

When installing Zoom

Error 0

Error 0 can be caused by:
  • Error encountered when upgrading from Version 0.9 or 1.0
  • The source link of the Zoom installer package is broken
  • An antivirus software like AVG that could have quarantined the files that were downloaded by the Zoom Installer

Wacom Computers... | Answered on Feb 05, 2021

Take out the "nib" and whack it on your desk (or drop it on the floor from 3 feet up). It re-seats the "nib" sensor when it's stuck. If this doesn't work, then the sensor may be too damaged.

Wacom (EP130EPE)... | Answered on Nov 27, 2020

Wacom tablet drivers can be found at: Driver Update Software for XP Vista 7 8. Used it many times before. have a nice day

Wacom Graphire... | Answered on Jul 14, 2020

under the calibrate tab in the wacom tablet properties window there is a drop down window with a list of monitors. Change that to the Cintiq

Wacom Cintiq 15X... | Answered on Jun 26, 2020

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!

Wacom (PTZ930AC)... | Answered on Mar 25, 2020

Created an account just to say thank you to Magriv. Was about to toss my intuos2 Pen into the trash when I saw your post. After a few turns left and right, voila! Thanks again!

Now, as to where to find extra pen nib..... :(

Wacom Intuos2... | Answered on Nov 08, 2019

In InDesign CC or CS6, choose File > Save As.
For save clipping path file in indesign format.

Wacom Bamboo Fun... | Answered on Oct 22, 2019

what PC Is this,? what make and model
This thing
WACOM Tablet Digitizer UD-1212-R PC it's a 12x12 Tablet
relics in the modern age good luck over 15 years old now
5th google it, am I lucky?

Wacom Computers... | Answered on Sep 18, 2019

Laptops are much more limited on the supply side for powering USB devices. This is limited by the operating system in the computer. There are some things that you can try such as a shorter cord if the cord is detachable. The cord length affects the voltage and that in turn affects the current. The OS then senses it a drops the connection. This is partly for safety and partly for battery conservation. For some time, that device was not recommended by Apple to be used for that matter. There was a bulletin issued on it but it appears that Apple did not do anything to change the situation.

Wacom Intuos... | Answered on Sep 07, 2019

I would uninstall the drivers, reboot, and let your OS install the mouse. Then try to re-install the new drivers that were released by Wacom yesterday available at the link I provided. (You probably got them there, I don't know)
If it goes 'wonky' again, uninstall the new drivers and use the older ones provided on the website or just let you OS install if it will.


Wacom Computers... | Answered on May 17, 2019

Follow the instructions from Wacom here: https://www.wacom.com/en-us/support?guideTitle=How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=001-671, but instead of steps 2 and 3, use Revo uninstaller free version to remove the entire app package and drivers (https://www.revouninstaller.com/revo_uninstaller_free_download.html). Then restart the Wacom instructions at Step 4.
Good luck!

Wacom Computers... | Answered on May 11, 2019

If the eraser part of your pen works but the business-end doesn't, this fix may be for you. Since the only option is to replace the whole pen, it's worth the try. The interesting part: There is no "live" powered electronics in the pen (it is a simple L-C circuit for you tech-weenies out there) - truly the only way to make the pen not work is to drop it and knock it out of adjustment, use it as a crude paper punch, or get it soaked with some type of fluid such as coffee, beer or soda. The pen is an excellent design is designed to just eventually wear out. My pen is 10 years old and still looks new.

I needed a small jeweler's screwdriver for this fix (1 mm to 1.2 mm width). Carefully remove the rocker switch from the pen; it just pulls out. Don't lose it. See the image below: there is an itsy bitsy slotted screw-like device in the center (it's a tuning capacitor). For its location, follow the white arrow in the picture I've attached. Prior to turning, memorize where the slot-head points (there's a tiny triangle on it), and if possible, use a fine point sharpie to mark the screw before you adjust it. It is not a "screw" per se, but an adjustable capacitor and part of the tuned circuit.

The adjustment: Place the pen as normal on the tablet and "tweak" the capacitor by a small 1/16 or 1/8 turn in either direction until the pen reacts. If it has gotten out of "resonance" this tweak should kick it back in.

Good luck!magriv_0.jpg

Wacom Intuos2 | Answered on May 07, 2019

ok... so i've just been fiddling around with my wacom settings... and i noticed that while i didn't see any sound options when i go to the wacom tablet settings through the windows control panel, i do have them in the pen office program... i had the sound box ticked, so i just unticked it...

Wacom Graphire 4... | Answered on May 03, 2019


There are usually error with the bamboo dock software.
Are you installing that just a driver

Wacom Computers... | Answered on Apr 12, 2019

This error can happen when you install the software from the CD provided. Go to Wacom's website and download the software from there and then install that.

Wacom Computers... | Answered on Mar 07, 2019

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