Vivitar ViviCam - Recent Questions, Troubleshooting & Support

Well after looking at the manual, it is of no help but the pictures show it hinging open. Try pressing down and sideways along the compartment door from hinge line to outer edge. It it slides, it should unlock.

Read reviews that indicated Vivitar customer support told an owner to visit a camera shop. Manual is on the CD included with the camera.

Good luck.

Vivitar ViviCam... | Answered on Dec 24, 2019

The ViviCam does not record any audio. You can add a soundtrack using video-editing software on a computer.

Vivitar ViviCam... | Answered on Nov 20, 2019


The reason you get no sound on playback of videos is that this camera has no Microphone. This is one of the most disappointing features of the camera as whilst it has video capability it has no ability to record Audio.

Vivitar have omitted this feature on several models to keep costs down and unfortunately there is nothing you can do about it in terms of adding audio.

If you have a video editing program on your computer you may be able to add a voice over or a soundtrack to the video by using this method but no original audio can be recorded.

Hope this clarifies the issue. Thanks for using FixYa.

Vivitar ViviCam... | Answered on Oct 03, 2019

Yes, it's possible to recover photos from camera, the best way is to use a camera recovery software like asoftech photo recovery, you can follow this tutorial
Recover deleted photos from camera

hope this helps.

Vivitar ViviCam... | Answered on Sep 24, 2019


The MSDC error is to do with the memory card having bad sectors or has become corrupt.

Basically you have to reformat the card to get it working or take the card out of the camera and put it in a card reader and see if you can get the computer to recognize the card that way.


Vivitar ViviCam... | Answered on Jul 17, 2019

Hello, Don't worry. You can rely on this photo recovery software (also recover audio and video files); it can help you recover your lost pictures from your Samsung Digital Camera (or SD card):
Photo Recovery for Windows Users
Photo Recovery for Mac Users
By the way: Before your pictures are retrieved, do not save more files to the device (or memory card) in case the original files (your pictures) are overwritten.
Best wishes!

Vivitar ViviCam... | Answered on May 21, 2019

Mass Storage Device Class:

If your camera is saying this then it's either connected to your computer or thinks it's connected. With most cameras this is not an error but simply a notification that the camera is connected and can be used as a storage device but not as a camera.

Vivitar ViviCam... | Answered on Feb 28, 2019

i have the same camera and the same problem but i have found out msdc means mass storage device, for the camera to work you have to have a memory card inside it. im getting one tomorrow for mine, so hopefully that should solve the problem :)

Vivitar ViviCam... | Answered on Jan 21, 2019

The ViviCam records no audio, having no microphone. It's just putting an empy soundtrack into the video file.

I realize that wasn't the answer you wanted to see, but there it is.

Vivitar ViviCam... | Answered on Jun 19, 2018

Vivitar ViviCam... | Answered on Apr 29, 2018

Possibly either- or Take it back to the shop and ask them to check by inserting another card or card into another camera Get which ever it is play up replaced

Vivitar ViviCam... | Answered on Mar 17, 2018

Why would you put music onto a camera ?

Vivitar ViviCam... | Answered on Jan 18, 2018

What information is given in the manual ?
BTW, AFAIK, 2gb SD cards and 2gb SDHC cards are not interchangeable - do you have the correct one ?

Vivitar ViviCam... | Answered on Jan 13, 2018

You can try formatting it as a fat 32 card with a computer.

Vivitar ViviCam... | Answered on Jan 01, 2018

On the side of the SD card, there is a very small lever that locks the card. The label on the card will indicate the position of the lever to place it in the unlocked position.

Vivitar ViviCam... | Answered on Jan 01, 2018

You should be able to format the card in the camera. 8 gig may be too large for the camera.

Vivitar ViviCam... | Answered on Jan 01, 2018

Not finding what you are looking for?

-631 questions posted

Ask a Question

Usually answered in minutes!

Top Vivitar Cameras Experts

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers


Level 3 Expert

13434 Answers

Barbat Nae
Barbat Nae

Level 3 Expert

509 Answers

Are you a Vivitar Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Vivitar Cameras

  • Forum

View Most Popular

  • Vivitar Cameras