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Vitamix Recent Questions, Troubleshooting Help & Support

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4answers

Vita-Mix 5000 blender shuts off under heavy blending loads.

first check the blades on the container thay should turn easy by hand if not thats your problem , you will need blades . blades turn easy ? you will need to replace the motor . the temp /overload has changed and is tripping to easy . this is common with people that use there vitamix for tough chores a lot . a lesser blender would just burn up a motor in a puff of smoke .a vitamix dies this way . in the end its the same you will need a motor
3/16/2015 1:35:02 AM • Vitamix Super... • Answered on Mar 16, 2015
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3answers

I have a Vita-Mix blender that is not performing right. Sounds like gear may be striped or slipping in and out of engagement. What can I do?

You may well find a small appliance repairer (not aligned to the manufacturer) locally who will take a look; alternatively, why not risk stripping it out yourself and taking a look?
3/16/2015 1:29:55 AM • Vitamix Blenders • Answered on Mar 16, 2015
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1answer

How do program my Vitamix vmo115e

Contact customer service, they will be great to assist you, they have for us many times. Check here: Contact Us Customer Service Vitamix
3/16/2015 1:28:29 AM • Vitamix Vita-Mix... • Answered on Mar 16, 2015
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1answer

My blender goes on and off

I think your best bet with a machine like yours is to contact customer service. Check here: Contact Us Customer Service Vitamix
3/16/2015 1:27:10 AM • Vitamix Vita-Mix... • Answered on Mar 16, 2015
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1answer

Moisture vitamix container bottom

Your canister/pitcher is leaking? It is probably blade assembly & bad seal. You will need a special wrench to correct this. check here: Contact Us Customer Service Vitamix Or here: Vitamix Wrench
3/16/2015 1:26:08 AM • Vitamix Blenders • Answered on Mar 16, 2015
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Overload button

Call customer service, or contact them: Contact Us Customer Service Vitamix
3/16/2015 1:23:51 AM • Vitamix Blenders • Answered on Mar 16, 2015
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What can I do about my Vita-Mix Blender which leaks at the bottom?

You will need a special wrench to remove blade assembly. then the gasket/seal is inexpensive. you can check here: Contact Us Customer Service Vitamix or check here: Vitamix Wrench
3/16/2015 1:23:19 AM • Vitamix 34000... • Answered on Mar 16, 2015
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How can i fix my burned blender

Contact customer service. They are great, Check it here: Contact Us Customer Service Vitamix
3/16/2015 1:21:46 AM • Vitamix Vita-mix... • Answered on Mar 16, 2015
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1answer

Vitamix Super 5000 Work Top Blender

If no one answers, sorry I don't know, I have one like yours as well, and did not see one. I always refer to the experts at VitaMix, they are awesome to assist. Check it out here: Contact Us Customer Service Vitamix
3/16/2015 1:21:01 AM • Vitamix Super... • Answered on Mar 16, 2015
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1answer

Take off blade

3/16/2015 1:18:32 AM • Vitamix 5000... • Answered on Mar 16, 2015
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Vitamix 5000 runs only on high

Bad variable switch? check out their site, they are awesome, and may help better. Contact Us Customer Service Vitamix
3/16/2015 1:13:58 AM • Vitamix 5000... • Answered on Mar 16, 2015
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Vitamix remove top

3/16/2015 1:12:21 AM • Vitamix Blenders • Answered on Mar 16, 2015
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Need replacement parts

they have an excellent customer service dept. We own 2 of them. Great Product. We have one like yours the 5200, and the new 750. Awesome products, and they always are so helpful. check it out here: Contact Us Customer Service Vitamix
3/16/2015 1:11:13 AM • Vitamix 5200... • Answered on Mar 16, 2015
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The drive stud on my vitamix 3600 blender sheared off. When screw is replaced it comes unscrewed when the blender is turned on. Does anyone know if the original design included epoxy weld?

If the motor runs in reverse to an Oster which uses counter clockwise thread then it follows that your thread should not be counter clockwise. If it comes loose when you turn it on surely the thread on the coupling must be faulty because according to your description the action of turning it on can only be to tighten the coupling. Most couplings with a thread that I have seen are counter clockwise so you will probably struggle to find another brand coupling to match.
3/12/2015 1:46:02 AM • Vitamix Blenders • Answered on Mar 12, 2015
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2answers

Vitamix 5000 Why does it run only on high ?

It very likely needs a new pot switch. That is the rotary one that varies the speed. Purchase through your local Vitamix service agent in your country.
11/30/2014 4:58:55 PM • Vitamix 5000... • Answered on Nov 30, 2014
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Vitamin 3600 canister leak

I think it's the little washer in the blade assmbly since mine was worn to a sliver when it started doing what yours did. I replaced it with a similar washer and it worked for a week and then started spitting out metallic dust until it stopped working again. Could be the bearing seized. I would say yes a new blade assembly but I hadn't found one- since I have a 3600 which is very old-when my husband bought a used replacement container with a working blade assembly on ebay. $37 bucks, problem solved.
10/27/2014 3:48:35 AM • Vitamix Blenders • Answered on Oct 27, 2014
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Blow out fues

Stoped working...a fuse burnt out on the circut, smelled like burning. Don't know where the fuse is to check.
9/13/2014 2:03:02 PM • Vitamix Super... • Answered on Sep 13, 2014
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Vitamix troubleshooting

Track continuity inside with a multi meter. Pay attention to continuity of switches, they are a bit unreliable design.
9/7/2014 11:50:41 PM • Vitamix Blenders • Answered on Sep 07, 2014
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1answer

Vitamix 5000 blender

Check the hi low switch, it may be faulty.
8/12/2014 6:48:08 AM • Vitamix 5000... • Answered on Aug 12, 2014
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