Viper Vehicle Parts & Accessories - Recent Questions, Troubleshooting & Support

If you didn't already get it all set you can disconnect power from unit for a little while (10 or minutes) and reconnect, you then should be able to program your remotes regardless if it was locked or not.

5501 LC3 SST LCD... | Answered on Jun 27, 2020

ALL of these answers are TOTAL GUESSES! The fact of the matter is that it could be 1 of 5-15 possible things. Anywhere from a shorted sensor to a simple remote reprogram. If you want it FIXED CORRECTLY. Simply take it to whoever installed it(or a dealer near you) and they will have it, not only, taken care of. But they'll probably also explain what happened and other possible problems/glitches & corresponding remedies for the future. Bottom start pressing and holding buttons without actually knowing what you're doing, or what's wrong. You could just cause more significant problems! Like locking yourself out & having to disconnect it! You bought it...enjoy the benefits of "customer service". While it still exists!

Viper Vehicle... | Answered on Apr 10, 2020

Can you tell me exactly what happens when you try to remote start your truck? What do you see and hear after initiating remote start? For security protection the remote start will not operate if the brake pedal is depressed, the interior light is on, a door is open or the hood is not fully closed. Have you verified the following are functioning correctly? If not please start hear.

Viper Vehicle... | Answered on Nov 28, 2019

1. Place your key in your car's ignition and turn the key to "On" position.
2. Press and hold the "program" switch on your cars alarm.
3. Press any button on your car remote while you are holding the "Program" switch and release both buttons.
4. Press the "Program" switch on viper alarms transmitter once more and release it. Remove the key from the ignition and press a button on your Viper remote control to see if the programmers worked.
There is another way if this doesn't work, just let me know.
It's more complicated.

Directed... | Answered on Nov 03, 2019

Did you pair it for and automatic transmission or a manual transmission. Try reading the manual.

Viper Vehicle... | Answered on Nov 02, 2019

The asterisk button controls the remote starter feature. Press and release one time, wait. The parking lights should flash confirming that the unit received the command. If pressing the button one time doesn't work, try two times.

Remote Start... | Answered on Oct 25, 2019

How many fob do you have? If you have two try the other to see if it works. If it does then one of your fob are bad. Check you tube there has to be a video on what to do to reseat the fob.

Viper Vehicle... | Answered on Oct 23, 2019

You gonna hate me for this.....
Get a 2020 Corvette. 250+mph ain't no joke.

Sorry dude I just had to.


Viper Vehicle... | Answered on Oct 14, 2019

Please ask a trusted relative or friend to help you type the words into com and the search will show several free manuals.

Viper Vehicle... | Answered on Oct 01, 2019

There is a very small connection pin under each button.
If they don't make contact information will not work on remote. You can check this by very carefully opening the remote. Don't open all the way just enough to see if the buttons are lined up. Take a flashlight and magnifying glass and look to see if they are all lined up when you push the remote. If they are not you will be able to see no contact. Take a toothpick and very gently Aline the pins.
If you touch them to hard they will break and your remote will be toast.

Viper Vehicle... | Answered on Sep 30, 2019

Check the car battery & remote battery

Viper Vehicle... | Answered on Sep 29, 2019

From the Manual
a. Find the "frozen" segment according to the display.
b. Press firmly down on the "frozen" segment until it breaks free and the loose fit is restored. Once the "frozen" segments are loosened, the error message should be gone and the board will continue to operate normally.

Viper Vehicle... | Answered on Sep 25, 2019

press and hold the ( P ) button until one long beep is heard, you now have 5sec to push the lock button to turn on or off the vibrate, wait another 5sec and it will automaticaly exit programming

Directed... | Answered on Sep 23, 2019

Under your steering wheel there is a block box with 2 fuses that attach to steering column.plug out that two fuses,15amp blue and .10amps red.

Viper Vehicle... | Answered on Sep 18, 2019

Press and hold F button for 8 sec, will beep once, Main Menu is displayed. Release F Setup Remote is displayed. Press Aux to change options, press F to choose option, navigate to Button beep and select off.

Viper Vehicle... | Answered on Sep 15, 2019

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