VeriFone Retail Supplies - Page 3 - Recent Questions, Troubleshooting & Support

press the button next to softpay, the choose gift

check the modem connections, check on another computer if you can log into yahoo.com, also make sure your using Ethernet connection for dynamic not static. press the * key, then comm serv, then the tool icon, then troubleshoot, then repair, then you can see what is the issue. if you press ping you can enter yahoo.com using the keypad for letters. then press enter and continuous test, this will tell you if you are connecting to the internet at all. unplug all power and cords, from terminal and modem wait 1 min, plug all back in, power is last to be plugged in, see if this reboots the settings. change where the modem is connected it might be just that port on modem.

this happens when the number 8 is pressed. to unlock press 8 enter password 1alpha alpha 66831 enter, then select no, this will unlock your keyboard.

check the power supply making sure all are secure press any key to see if it changes

check the power supply, making sure all are secure.

you will need a replacement terminal

you need to use a telephone line that is working and has a dial tone in order for your terminal to work, check all connection and test the line the terminal is using.

there is only an internal battery that can not be removed

what type of VeriFone? most do not have battery unless it is wireless

if you have a tamper, and the date is showing inaccurate, you will need to get this unit replaced

Press 6 then set up, enter password- alpha alpha 66831 enter (alpha key above 2 key) then it will display phone terminal communications Select Terminal using purple more key or the next key if one displays until you see auto settle time. Press Select- then on bottom of screen you can enter the time using HHMM- military time. if you want to close at 1100pm you would enter 2300 press exit and yes to save, red x until back at main screen. if your screen goes to a default screen that says comm serv and something else, choose the option that is not comm serv and this should take you to a home screen you are used to seeing.

are you asking how to get the terminal to communicate over Ethernet instead of a telephone line and it is not pulling up the SSL information?

This unit is repairable. Change the battery and do the download needed to bring it back to factory reset. This will set you up for application download. Call Frank 775-338-6634

the terminal is set internally to settle each day on it's own. you can have this turned off if you don't like the feature. if you select the 0 key or press enter if 0 does not take you to configuration menu. enter your default password or 1 alpha alpha ( key is above the 2)66831 enter, then select the purple more key until you see merchant id. select merchant id. then press next until you see auto settle time, press select when you see auto settle time. remove the time using backspace key, select exit and save changes red x to main screen. the auto settle should be removed now. but if you do a download you will lose this information so it is best to contact your processor to have your file updated.

the credit card number you are entering is not recognized by your terminal as either a card type you don't accept or you are not entering the number correctly