Ubi Soft Computers & Internet - Page 8 - Recent Questions, Troubleshooting & Support


Did you "cheated" with the calendar on your PC?
In other words: Did you traveled trough the time on your PC (the virtual clock)
If you did, there's no hope for your petz.
Always make a back-up of your petz everytime you play Catz 5

Ubi Soft Catz 5... | Answered on Oct 16, 2009


Change the resolution to 1024 x 768 thats what the game likes to be played in.

Ubi Soft Petz:... | Answered on Sep 08, 2009


Change the resolution to 1024x768 to play the game..

Ubi Soft Petz:... | Answered on Sep 08, 2009


Change your resolution to 1024x768 and that should help. Thats what the game likes to be played in.

Ubi Soft Petz:... | Answered on Sep 08, 2009


Hi Beck

I had the same problem. To fix that change the resolution to 1024x768 if your laptop resolution is set to high it will come out like you said. just have to change it back and forth to play the game.

Have a good one Mike

Ubi Soft Petz:... | Answered on Sep 08, 2009


for de hoop hold it in de air nd hopfully dey will jump through it
for de table make dem stand/sit on it for around a minute den call dem down
for de polls make dem run beside all of dem it might take a few trys
for de long table make dem also stand on it for a few seconds den move 2 de middle nd den de end den off nd hopfully it will work
hope it works it works 4 me :)

Ubi Soft Catz 5... | Answered on Aug 21, 2009


Same thing happened to me go on general options and put host pets on the jack russell should come out and keep clicking for it to go over to behind the cannon
He eventually pushes it out
this worked for me hope it does for you

Ubi Soft Petz:... | Answered on Aug 17, 2009

Tip

How To Fix A Non-Loading Problem On Petz 5


I have written this so many times, that I decided to make a tip out of it so I dont have to keep answering the same question over and over.
To fix the problem when your loading thing doesnt load fully, and it comes up with an error message, you need to follow these instructions.
a)Save your petz to a flash drive, or CD or floppy disk. NOT to the computor as they will get deleted. (this step is only if you want to keep your petz)
b) Uninstall and click "No" to "Do you want to save your petz?"
c) Install again.
d)Put your petz back on your game, by putting the Flash Drive/floppy/CD into the computor and copying the petz files into the petz folder. (if you kept your petz)
e) Play the game from My Computor, Petz 5, Play.
You will need to have the disk in whenever you want to play for e) to work.
If this doesnt work, ith saving your petz, skip steps a), and d).
Hope this tip helps. :D

on Jul 22, 2009 | Ubi Soft Petz: Dogz 5 and Catz 5...


What you have to do is, re-install it, your probelm should be fixed. Worked for me!

Morgan (10)

Ubi Soft Petz:... | Answered on Jul 22, 2009


MIne does that to i am so sad!

Ubi Soft Petz:... | Answered on Jul 22, 2009


Sorry, Kilione, that IS what you have to do...

Ubi Soft Petz:... | Answered on Jul 22, 2009


when you have the game you get options you get to choice if you want to have the menu if you don't have option return the game or i will send you a website to download the game again.

Ubi Soft Petz:... | Answered on Jul 22, 2009


unfortunately when these games were made, they were done on a flat platform, meaning the graphics qualities and effects wouldn't be spectacular. It's something your petz will just have to deal with i'm afraid. typical gaming glitch

Ubi Soft Petz:... | Answered on Jul 22, 2009


Im not sure what you could do about the first half of your problem, but i think i know a way that might fix the second bit.
Uninstall, and click no, i dont want to save my petz, and then continue w/ the uninstalling (and hope it works :p)
when thats finished, install again, and play the game from My Computor, Petz, and play.
hope it workz

Ubi Soft Petz:... | Answered on Jul 21, 2009


Unistall, click 'no' to 'do you want to save your petz' You will lose all ur petz, but.. ts thw only way i know that works..
Reinstall, and play the game from My Computor, Petz. play. You will need to have ur disk in whenever you want to play.
Hope i helped

Ubi Soft Petz:... | Answered on Jul 21, 2009


When you reinstall the game do you click 'yes' to 'do you want to save your petz'?
You need to click 'no for it for work. You will lose all your petz.. but its the only way (that i know of) to get ur game working again.
Also, when you go to play the game, go to My Computor and click on Petz5 to play, instead of playing it from the shortcut or whatever. That means you need to have the disk permentently in.
And, when you fastforward (time glitch) only forward one day at a time (opening up petz after you forward, closing, and going forward another day).
Hope it works :)

Ubi Soft Petz:... | Answered on Jul 21, 2009


The only way to fix that problem (that i know of) is to uninstall Petz and click 'no' to i dont want to keep my petz.You will lose all of your petz.. but it doesnt wqork if you clikc yes so yeah.. Then install it again, and instead of using the game shortcut thats on ur desktop, go to My Computor, and click on Petz and play it from there.
Hope it works for you. :)

Ubi Soft Petz:... | Answered on Jul 20, 2009


it sounds like the laptop has a few issues with the game, security may be high on the computer to help protect information, but in that process, the things that are harmless, like games, simple attachments in emails - get rejected. Refer to the security settings to be sure before going any further

Ubi Soft Petz:... | Answered on Jul 20, 2009


there is no code to use after you adopt a pet o.O

Ubi Soft Petz:... | Answered on Jul 20, 2009


Just hold the stylus over the litter tray, you don't ned to press any buttons. Hold it over the tray, or a peice of poo, and then wat for a moment and they will be gone. That was how I did it!

Ubi Soft Petz:... | Answered on Jul 11, 2009

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