TruTech Televison & Video - Recent Questions, Troubleshooting & Support
Trutech service number
The numbers for Tru Tech customer service are: 1-888-252-6252 and 1-800-252-6123. I hope this helps you with your problem.
DVD's won't play in the dvd player
I had a problem when making back-up copies of my dvd movies. I was using the latest version of Nero and when I played them in my DVD Player the movie just jumped all over the place. It didn't play in order of chapters. I then tried DigitalMedia Plus V7 from Sonic that came with my laptop and they play just fine. If you are downloading stuff from the net that is in avi, divx, or xvid format your dvd player probably can't play those formats.
Wont play a disc. It will stay in Loading mode
Try to play a music on cd instead of playing dvd. It it plays keep playing until playey got hot and drive off moisture on circuit. Let it cool down then try play dvd. If it can play severy dvd in sequence, then your unit is repaired. Keep using it to avoid condensation inside the dvd player.
5/24/2019 5:49:28 AM •
on May 24, 2019
Hook up new dvd player
you need to tell the t.v. via the remote which input it is supposed to be looking at in the uk the button to press is usually called av, press this and it will go av1 av2,etc look on the back of t.v. to see which one you are plugged into and this should cure it please leave feedback thanks
12/11/2018 5:51:30 AM •
on Dec 11, 2018
Trutech tv - no sound, but have picture
Check if you would have the same if you use a different signal source. Another DVD Player, a playstation or other AV devices. The source or the TV may not be understanding each other, one may be sending analog signals while TV is only recognizing digital.
12/11/2018 5:50:43 AM •
on Dec 11, 2018
Help. I got a
U able to go into the tv Menu?Yes,goto SETUP changes Pick CABLE and scan for channels for the Comcast CABLE channels.Or Try website like Remotes.com to buy an original tv remote.
TruTech PLV16190 no picture, no sound
Very likely have blown fuses and capacitors in both the power supply and the backlight inverter sections. Repair is best left to a technician unless you are tech savy and able to use a soldering iron.
Not finding what you are looking for?