True Freezers - Answered Questions & Fixed Issues

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True T-49F 55? 2 Door Solid Reach In Freezer. How to solve error code E1 on freezer Tru T49f?

Question edited for clarity. Question moved to maker category. Thermostat Probe Error

E1 error on a true freezer. True Freezer, 5yrs. Just

JustAnswer https://www.justanswer.com > Appliance Repair Mar 6, 2022 - Ok. The E1 error code indicates a thermostat probe failure. 1 answer · Top answer: Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with ...

True Refrigeration Troubleshooting

Parts Town https://www.partstown.com > resource-center > guides P1 Alarm/ E1 Code. What does it mean? - This indicates a thermostat probe failure. "P1" displays on units with Dixell electronic controls. "E1" . ..
4/12/2024 3:24:01 PM • True Freezers • Answered on Apr 12, 2024 • 17 views
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True T-23F Single door freezer. My freezer isn't running?

Question edited for clarity and better English. Low on Refrigerant Gas. You need a refrigeration engineer.
10/12/2023 3:39:09 AM • True Freezers • Answered on Oct 12, 2023 • 37 views
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True T-35F-HC 40" Solid 2-Door Reach-In Freezer. It shorted and is now running hot. Could it be stuck in defrost mode or something more serious?

Question edited for full 'make model (what it is)'. Question moved to model category. I endured a 50 year career in catering and many years fighting refrigeration. The thing I learned that the only thing a normal person / manager / owner could do is clean the condenser fins. anything else is the domain of the refrigeration engineer. It could be stuck in defrost mode if the defrost cycle is like a heat pump and reverses the cycle to heat the evaporator and cool the condenser. The other possibility is a faulty control board. The only way to fix is to call for service. Tell the engineer everything that happened, as it will speed his diagnosis. True are a great brand. The place I retired at Toronto Airport was full of them. https://www.google.com/search?q=True+t35f+heating+cabinet ..
5/18/2023 2:31:54 AM • True 35 cu. ft.... • Answered on May 18, 2023 • 41 views
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True T-49F 55", 2 Door Solid, Reach In Freezer. It sounds like it is one but it is not getting even cool? True Freezer.

Question edited for a lot more clarity. Question moved to True Freezer category. You need a refrigeration engineer. It sounds like is has a leak and needs topping up with refrigerant gas. Things that also need checking, circulation fan working and that the defrost timer and defrost heater, and electronic thermostat are working correctly. Refrigeration is not a handyman job. ..
4/14/2023 4:33:18 AM • True Freezers • Answered on Apr 14, 2023 • 69 views
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What is a clixon

Clixon is an overload device designed to shut off current when too much juice is flowing within circuit. When it cools it resets itself but if condition is still present it will go out again.
10/11/2022 12:17:23 AM • True 72 cu. ft.... • Answered on Oct 11, 2022 • 694 views
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My true freezer will not freeze...everything turns on but tye fan inside....please help!!!

Your fan it's either defective, Or your unit is frozen up and the fan is stuck in ice. Unplug it defrost it take off the panels and see if the motor's any good .
6/2/2022 5:08:58 AM • True Freezers • Answered on Jun 02, 2022 • 176 views
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I have true freezer t-19 that's not getting cold.it turns on but that's about it

we are not freezer repair tech , call one local to you
5/31/2021 9:44:39 AM • True Freezers • Answered on May 31, 2021 • 202 views
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Do you know where I can get the defrost heat

Try refrigeration hardware service out of Colorado. I'm not sure they sell to the end user, give them a try.
1/12/2021 2:22:13 AM • True 49 cu. ft.... • Answered on Jan 12, 2021 • 137 views
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On freezer True T-23, the compressor works around 5 minutes and turn off for around 5-6 minutes and start again for another 5 minutes. I need help

That is what it is supposed to do. It is called cycling and switches off when the set temperature is reached. It is a commercial freezer, so if the door opened and closed often, that is normal?Commercial freezers and fridges have an item called a 'Clixon' that cuts power in the case of the compressor overheating. When was the last time the fins on the compressor coils were cleaned? Could also be a bad door seal letting cold air escape. When you close a freezer door on a unit like that, it should be really hard to open straight afterward due to the suction. Could be a faulty thermostat. Turn the temperature to the warmest setting and see if it still does it? If it does, you need a new thermostat.I just retired after 52 years in catering.https://www.katom.com/598-T23F.html?gclid=CjwKCAiArbv_BRA8EiwAYGs23PKtEzF60_OMVNpHXBlGjHQNdpp0pDZsu0G0lFLqVy2p4qIybG9n8xoCwEMQAvD_BwE..
1/1/2021 9:38:12 PM • True Freezers • Answered on Jan 01, 2021 • 242 views
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I have a True Freezer Model T-49. It works fine but every 3 or 4

This sounds like a stuck relay to me. I have seen this problem before. The defrost clock kills power to the compressor relay coil during defrost. If the contacts in the relay are welded together the compressor runs while unit is trying to defrost. On newer units this relay is mounted in base of unit on the side or back of the electrical box near center bottom of unit. The compressor relay is a small rectangular box with 4 wires attached. It can be replaced with a single pole 20 amp contactor with a 120 volt coil/ or 240 volt. Check the units name plate voltage rating and ratings on old relay! ;)
12/18/2020 5:13:07 PM • True 49 cu. ft.... • Answered on Dec 18, 2020 • 2,167 views
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What is the standard setting defrost timer control of ts-49f

our freezer is set to defrost every 8 hours for 15 min. this seem to do the trick. we have a true t-49f reach in freezer. try this setting and see if it works for your situation.
12/18/2020 5:10:40 PM • True TS-49F... • Answered on Dec 18, 2020 • 507 views
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Why is jenn air jcd2389ge hot around front freezer door frame?

The heat at the opening of refrigerator is usually a sign the condenser coils are dirty. Check the condenser coils for a restriction underneath the unit. Dirty condenser coils will cause poor air flow over the coils and compressor. Poor air flow will cause a lot of problems, including overheating the compressor, the refrigerant and the copper lines. This will destroy your sealed system. The coils need cleaning at least once a year, more often if you have pets.
I couldn’t determine if your unit has an “energy saver” setting. If so, turn it on. Not all refrigerators have energy saver. This is on units with emilion heaters in the wall around the door gaskets. The heaters are to eliminate condensation around the door. Turning ON energy saver turns OFF those heaters. You should notice a change quickly if it’s the heater causing the heat, that is, if you have that model.
Cleaning the coils will need a day or two to allow things to cool down before you notice a change in the heat around the door.
7/29/2019 4:27:08 AM • True Freezers • Answered on Jul 29, 2019 • 391 views
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Can the temperature be adjusted on the true GDM-49F

https://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-GDM_iom.pdf Here is the site for the ops manual. should walk you thru how to do temp adjustments.
11/19/2018 11:10:04 PM • True Freezers • Answered on Nov 19, 2018 • 590 views
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True 49f fans stopped running. Compressor still runs. Fixes? Troubleshooting steps?

I am assuming you are relating to the evaporator fan(s) not running. If this is the case, some units have a 'Klixon" type thermostat in the evaporator so when the evaporator coil temp reaches a predetermined temperature, the fans come on. You may have a bad "Fan Delay" (Klixon) or the coil is not reaching the proper temp to activate it to turn on the fans. I would check the wiring diagram on the unit for this part to see if this unit has it in the system.
6/12/2018 12:18:22 AM • True Freezers • Answered on Jun 12, 2018 • 963 views
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Model # t49f 2 dr. freezer unit tripping 20amp

Probably the compressor has shorted. 99.999% of the time this is the main culprit. Otherwise wiring short.
11/20/2017 3:37:27 PM • True 49 cu. ft.... • Answered on Nov 20, 2017 • 785 views
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Lo side 7 hi side 225 compressor replacement

Did you replace or add a filter drier at compressor replacement? It may have a partial blockage at the inlet to the evaporator.
10/30/2017 5:30:22 PM • True 49 cu. ft.... • Answered on Oct 30, 2017 • 549 views
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How do i adjust the temp on my True T-23 Freezer

http://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-T-23_iom.pdf This web site has the manual for this freezer. Take a look and see if this answers your question.
9/11/2017 1:18:34 AM • True Freezers • Answered on Sep 11, 2017 • 2,186 views
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True Fridge Running Hard

I would try this: unplug unit and use a vacuum cleaner and vacuum out the entire area. Not sure what you mean by "running really hard"? If you mean noisy, then see if you can see source after cleaning. Try this and let me know if I can be of any further help.
6/26/2017 11:01:14 PM • True 12 cu. ft.... • Answered on Jun 26, 2017 • 289 views
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