True Freezers - Popular Questions, Answers, Tips & Manuals

0helpful
1answer

True T-49F 55? 2 Door Solid Reach In Freezer. How to solve error code E1 on freezer Tru T49f?

Question edited for clarity. Question moved to maker category. Thermostat Probe Error

E1 error on a true freezer. True Freezer, 5yrs. Just

JustAnswer https://www.justanswer.com > Appliance Repair Mar 6, 2022 - Ok. The E1 error code indicates a thermostat probe failure. 1 answer · Top answer: Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with ...

True Refrigeration Troubleshooting

Parts Town https://www.partstown.com > resource-center > guides P1 Alarm/ E1 Code. What does it mean? - This indicates a thermostat probe failure. "P1" displays on units with Dixell electronic controls. "E1" . ..
4/12/2024 2:25:42 PM • True Freezers • 17 views • 0 helpful votes
0helpful
1answer

True T-23F Single door freezer. My freezer isn't running?

Question edited for clarity and better English. Low on Refrigerant Gas. You need a refrigeration engineer.
10/12/2023 1:15:30 AM • True Freezers • 37 views • 0 helpful votes
0helpful
1answer

True T-35F-HC 40" Solid 2-Door Reach-In Freezer. It shorted and is now running hot. Could it be stuck in defrost mode or something more serious?

Question edited for full 'make model (what it is)'. Question moved to model category. I endured a 50 year career in catering and many years fighting refrigeration. The thing I learned that the only thing a normal person / manager / owner could do is clean the condenser fins. anything else is the domain of the refrigeration engineer. It could be stuck in defrost mode if the defrost cycle is like a heat pump and reverses the cycle to heat the evaporator and cool the condenser. The other possibility is a faulty control board. The only way to fix is to call for service. Tell the engineer everything that happened, as it will speed his diagnosis. True are a great brand. The place I retired at Toronto Airport was full of them. https://www.google.com/search?q=True+t35f+heating+cabinet ..
5/18/2023 1:06:26 AM • True 35 cu. ft.... • 41 views • 0 helpful votes
0helpful
1answer

True T-49F 55", 2 Door Solid, Reach In Freezer. It sounds like it is one but it is not getting even cool? True Freezer.

Question edited for a lot more clarity. Question moved to True Freezer category. You need a refrigeration engineer. It sounds like is has a leak and needs topping up with refrigerant gas. Things that also need checking, circulation fan working and that the defrost timer and defrost heater, and electronic thermostat are working correctly. Refrigeration is not a handyman job. ..
9/16/2022 9:34:05 PM • True Freezers • 69 views • 0 helpful votes
0helpful
1answer

My true freezer will not freeze...everything turns on but tye fan inside....please help!!!

Your fan it's either defective, Or your unit is frozen up and the fan is stuck in ice. Unplug it defrost it take off the panels and see if the motor's any good .
5/29/2022 9:26:13 PM • True Freezers • 176 views • 0 helpful votes
0helpful
1answer

On freezer True T-23, the compressor works around 5 minutes and turn off for around 5-6 minutes and start again for another 5 minutes. I need help

That is what it is supposed to do. It is called cycling and switches off when the set temperature is reached. It is a commercial freezer, so if the door opened and closed often, that is normal?Commercial freezers and fridges have an item called a 'Clixon' that cuts power in the case of the compressor overheating. When was the last time the fins on the compressor coils were cleaned? Could also be a bad door seal letting cold air escape. When you close a freezer door on a unit like that, it should be really hard to open straight afterward due to the suction. Could be a faulty thermostat. Turn the temperature to the warmest setting and see if it still does it? If it does, you need a new thermostat.I just retired after 52 years in catering.https://www.katom.com/598-T23F.html?gclid=CjwKCAiArbv_BRA8EiwAYGs23PKtEzF60_OMVNpHXBlGjHQNdpp0pDZsu0G0lFLqVy2p4qIybG9n8xoCwEMQAvD_BwE..
1/1/2021 6:35:45 PM • True Freezers • 242 views • 0 helpful votes
0helpful
1answer

I have true freezer t-19 that's not getting cold.it turns on but that's about it

we are not freezer repair tech , call one local to you
2/7/2020 1:07:27 AM • True Freezers • 202 views • 0 helpful votes
0helpful
1answer

Can the temperature be adjusted on the true GDM-49F

https://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-GDM_iom.pdf Here is the site for the ops manual. should walk you thru how to do temp adjustments.
9/25/2018 2:00:03 PM • True Freezers • 593 views • 0 helpful votes
0helpful
1answer

True 49f fans stopped running. Compressor still runs. Fixes? Troubleshooting steps?

I am assuming you are relating to the evaporator fan(s) not running. If this is the case, some units have a 'Klixon" type thermostat in the evaporator so when the evaporator coil temp reaches a predetermined temperature, the fans come on. You may have a bad "Fan Delay" (Klixon) or the coil is not reaching the proper temp to activate it to turn on the fans. I would check the wiring diagram on the unit for this part to see if this unit has it in the system.
5/19/2018 11:38:30 PM • True Freezers • 963 views • 0 helpful votes
0helpful
1answer

Model # t49f 2 dr. freezer unit tripping 20amp

Probably the compressor has shorted. 99.999% of the time this is the main culprit. Otherwise wiring short.
11/20/2017 3:06:03 PM • True 49 cu. ft.... • 785 views • 0 helpful votes
0helpful
1answer

Lo side 7 hi side 225 compressor replacement

Did you replace or add a filter drier at compressor replacement? It may have a partial blockage at the inlet to the evaporator.
10/30/2017 1:27:03 PM • True 49 cu. ft.... • 549 views • 0 helpful votes
0helpful
1answer

How do i adjust the temp on my True T-23 Freezer

http://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-T-23_iom.pdf This web site has the manual for this freezer. Take a look and see if this answers your question.
8/16/2017 1:51:41 PM • True Freezers • 2,186 views • 0 helpful votes
0helpful
1answer

I have a T-49 freezer with compressor running

most freezers have 2 controls. 1 is a defrost terminator and the other is a fan delay. the delay and the defrost terminator can sometimes be a "2 in 1" type switch. you would have to study the wiring diagram. The delay will not let the fans come on untill the evap reaches a preset temperature. take another look at the diagram. It may be that the evap is not getting cold enough. you may have a refrigeration issue.
5/15/2017 6:03:03 AM • True 49 cu. ft.... • 798 views • 0 helpful votes
0helpful
1answer

True Fridge Running Hard

I would try this: unplug unit and use a vacuum cleaner and vacuum out the entire area. Not sure what you mean by "running really hard"? If you mean noisy, then see if you can see source after cleaning. Try this and let me know if I can be of any further help.
6/8/2017 12:27:03 PM • True 12 cu. ft.... • 289 views • 0 helpful votes
0helpful
1answer

Just plugged in my new True T23 freezer, and it won't come on. Any ideas?

http://download.partstown.com/is-bin/intershop.static/WFS/Reedy-PartsTown-Site/-/en_US/manuals/TRUE-T-23_iom.pdf. check out this manual. has instruction for lots of what you want.
1/15/2017 11:57:46 PM • True Freezers • 496 views • 0 helpful votes
1helpful
1answer

True Freezer won't stop running

if seals are in good condition no sizable water leaks from cabinet one should suspect the thermostat is no shutting off compressor test or replace thermostat
10/8/2016 1:18:39 PM • True Freezers • 725 views • 1 helpful votes
0helpful
1answer

Whereb can i get a TRUE gdm-49f SCHEMATIC

Only from the manufacturer.
11/3/2016 7:48:17 PM • True Freezers • 273 views • 0 helpful votes
0helpful
1answer

Tempeture keeps dropping to 20 degrees randomly, Thermostat has been replaced twice. After thermostat has been replaced it runs 38 degrees for 2 weeks then freezes.

Hi, SOunds like you need to have it checked for a low charge as this unit is a cycle defrost and if low on freon this will happen. As the thermostat won't cycle at its not filling the evaporator enough to register. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249
4/14/2016 12:42:05 PM • True TDBD-96-3... • 139 views • 0 helpful votes
Not finding what you are looking for?
True Logo

413 questions posted

Ask a Question

Usually answered in minutes!

Top True Freezers Experts

Jay Finke
Jay Finke

Level 3 Expert

1397 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66963 Answers

Are you a True Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...