True Freezers - Recent Questions, Troubleshooting & Support
1 Answer
Why is jenn air jcd2389ge hot around front freezer door frame?
The heat at the opening of refrigerator is usually a sign the condenser coils are dirty. Check the condenser coils for a restriction underneath the unit. Dirty condenser coils will cause poor air flow over the coils and compressor. Poor air flow will cause a lot of problems, including overheating the compressor, the refrigerant and the copper lines. This will destroy your sealed system. The coils need cleaning at least once a year, more often if you have pets.
I couldn’t determine if your unit has an “energy saver” setting. If so, turn it on. Not all refrigerators have energy saver. This is on units with emilion heaters in the wall around the door gaskets. The heaters are to eliminate condensation around the door. Turning ON energy saver turns OFF those heaters. You should notice a change quickly if it’s the heater causing the heat, that is, if you have that model.
Cleaning the coils will need a day or two to allow things to cool down before you notice a change in the heat around the door.
True Freezers
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Answered
on Jul 29, 2019
1 Answer
True 49f fans stopped running.
Compressor still runs. Fixes? Troubleshooting steps?
I am assuming you are relating to the evaporator fan(s) not running. If this is the case, some units have a 'Klixon" type thermostat in the evaporator so when the evaporator coil temp reaches a predetermined temperature, the fans come on. You may have a bad "Fan Delay" (Klixon) or the coil is not reaching the proper temp to activate it to turn on the fans. I would check the wiring diagram on the unit for this part to see if this unit has it in the system.
True Freezers
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Answered
on Jun 12, 2018
1 Answer
True Fridge Running Hard
I would try this: unplug unit and use a vacuum cleaner and vacuum out the entire area. Not sure what you mean by "running really hard"? If you mean noisy, then see if you can see source after cleaning. Try this and let me know if I can be of any further help.
True 12 cu. ft....
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Answered
on Jun 26, 2017
2 Answers
We have a True TS-49F freezer that the interior
Most all commercial freezers like yours have, what is called, a fan delay. It is located in the evaporator case and is usually attached on or very close to the actual cooling coil. It may also be a combination switch known as a defrost terminator/ fan delay. It's purpose is to keep from circulating warm air. If the cooling coil does not reach a preset temp, the fans do not come one. Another thing is that the fan motor may just be bad. If you have more than one fan, then chances are that it's going to be the fan delay. I would start there to see that either the fan delay switch is bad or there is a reason that the coil is not getting cold enough to activate the switch.
True 49 cu. ft....
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Answered
on Jun 25, 2017
1 Answer
I have a T-49 freezer with compressor running
most freezers have 2 controls. 1 is a defrost terminator and the other is a fan delay. the delay and the defrost terminator can sometimes be a "2 in 1" type switch. you would have to study the wiring diagram. The delay will not let the fans come on untill the evap reaches a preset temperature. take another look at the diagram. It may be that the evap is not getting cold enough. you may have a refrigeration issue.
True 49 cu. ft....
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Answered
on Jun 17, 2017
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