Toshiba Satellite - Recent Questions, Troubleshooting & Support


What causes Error 0x80070057

# Windows Update simply has an issue with your "SoftwareDistribution" folder.

# This appears to be an issue with the program Netop which enters a driver entry into the enum\root\unknown key in the registry.

# You have old versions of OKI drivers installed.


To resolve this error, use one of the following methods:

Resolution Suggestion One:

# Try renaming the SoftwareDistribution folder:


Click Start, Choose Run.

In the Run box, type: services.msc

Click OK.

Right-click the Automatic Updates service.

Click Stop.

Stopping the service will take a moment.

Now rename the "SoftwareDistribution" folder:

a) Click Start, click Run, type

%systemroot%

...and then click OK.

b) Right-click the SoftwareDistribution folder, and then click Rename.

c) Type SoftwareDistribution.old and then press ENTER to rename this folder.


Now click Start, and choose Run.

In the Run box, type: services.msc

Click OK.

Right-click the Automatic Updates service.

Click Start.

Starting the service will take a moment.

NB - You will lose your update download history but this is not that important compared to not being anle to download the updates!

Now Try WU website again.


Resolution Suggestion Two:

# Customer will see error 0x800A138F when scanning for updates, but the Windows Update.log file will show error 0x80070057:

This appears to be an issue with the program Netop which enters a driver entry into the enum\root\unknown key in the registry.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\
{63C35530-D3DF-11D3-8F5D-0060B0A3612B}\0000]
"ProviderName"="Danware Data A/S"
"DriverDesc"="NetOp Driver 3 ver. 7.00 (2002014)"
"DriverDate"="Jan 14 2002"
"DriverVer"="7.00 (2002014)"
"MatchingDeviceId"="danware_netop_driver3"

Both the DriverDate and DriverVer are not formatted properly

Visit http://www.netop.com/tech/download/fix/fixwinup.exe
and run this executable If you are running the Netop software.

(NB - Sadly this file has now been removed from their website.)

------------------------------

Resolution Suggestion Three:

# Update drivers for your OKI device:

Typically folk complain of problems with OKI B4300 drivers and OKI Page 14ex drivers installed...

Visit http://www.oki.com and update your device drivers.

Toshiba... | Answered on May 26, 2020


According to this Toshiba document a new soud driver installation will help you to solve this HD-DVD issue.

Check this;
HD DVD title doesn't play ("Unable to output the video to an external device")
http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=1664788xml&sliceId=&dialogID=24590306&stateId=1%200%2024588233

Toshiba... | Answered on May 07, 2020


You need to update the dvd softwear. Check the default settings for playback of media,if it is set to windows media it won't work if you hav'nt installed the correct updates. Choose the Toshiba dvd player as the default player and it should work. If you prefer windows media then you can get the updated codecs from ' free-codecs.com ' Easier still,try uninstalling your windows media player and installing windows media 11, this will usually resolve the problem.

Toshiba... | Answered on May 06, 2020


There is problem on your DVD or software which u have install that does not support the file.Most probably VLC is the only media player which can give large support for media files.Please download and install vlc media player.

Toshiba... | Answered on Apr 07, 2020


hi, I think this may help. what you need to do first of all is change the default player for DVD's from Toshiba Video Player to Windows Media Player, cant remember off hand how to do that but should be in manual, but try this. go to windows control panel, select 'Default Programs' and click on it, then select 1st option 'Set Your Default Programs' a list of all programs will come up, look for Windows Media Player and click on it, then choose one of the options on the right. The top one sets as default, the bottom one allows you to set file types to open with the program. this should work as it is telling your system to launch that program for DVD's etc, If you cant find your control panel, simply click Start and type it in the little box that appears just above it.
hope this helps

Toshiba... | Answered on Apr 07, 2020


Try Klite codec pack, and then play the dvd's in Windows Media player. Problems have been known to occur in Power Dvd. Klite codec pack can be foud at (http://www.free-codecs.com/K_lite_codec_pack_download.htm) Hope this helps.

Toshiba... | Answered on Mar 31, 2020


If its a music cd that you want to use on computers, cars, cd players etc.

A normal CD-R should do fine. Some devices might want a special, Music CD-R Like this http://www.sears.com/shc/s/p_10153_12605_00396055000P?vName=Computers%20&%20Electronics&cName=HomeTheater&Audio&sName=Accessories&psid=FROOGLE01&sid=IDx20070921x00003a

Almost any cd will do, depends mostly on what it will be used / listened on.

Toshiba... | Answered on Mar 31, 2020


you already have other cd / dvd burner software on pc / laptop...use it...(can i suggest a better software than itunes for burning..unless you have this already..nero, ashampoo and / or burn4free cd / dvd)...nero has much more to place on the menu of dvd...cd (u can get creative)....this way your new version of itunes will just keep your ipod up to date (no more regs problems)

Toshiba... | Answered on Mar 28, 2020


Mac Optimizer Pro helps you to keep your Mac optimized by deleting redundant files. With its One-click Cleaning feature, you can recover valuable disk space on your computer.
It has also come with Junk Cleaner, Logs Cleaner and other features for thorough cleaning. With its optimization features to find duplicate files, unused and old files, large files and old downloads, you can sort your disk storage in no time.
Another than this, you can also delete files from trash, remove old backups and download to keep your system organized.

To know more, Contact us at 1 866-252-2104 or
visit:- https://www.macoptimizerpro.com/

mac-optimizer_pro-undefined-undefined-0.png

Toshiba... | Answered on Mar 27, 2020


To burn cd/dvd you have to check :

1. Your laptop cd/dvd drive have what capability:
- cd writer = only burn cd
- cd writer/dvd reader(combo) = still only burn cd
- dvd writer = can burn cd, dvd single layer(4GB)
- dvd DL writer = can burn cd and dvd single 4GB and dual layer 8GB.
Other than those, is not possible.

2. Must have burn apps named:
- Nero
- Alcohol 120%
- other. search internet.

If you have them then using the apps to burn, just read the manual.

Koam114 is in Korean. I don't understand :)
But If you want songs from website, you should download it first.
Unless the site is giving you a step by step how to burn songs directly to your cd/dvd.
Once downloaded, would be easier to burn to cd/dvd.

Toshiba... | Answered on Mar 25, 2020


Hi pedroza69...
Make sure you have some softwear on your computer that plays DVD's...
If you do not then you can download a free player at the following website.
Please take time to rate me

http://download.cnet.com/1770-20_4-0.html?query=dvd+player+free&searchtype=downloads&tag=mncol;rbxcdl.2.a.1

Toshiba... | Answered on Mar 24, 2020


Just restore your system from a backup taken before the error code started.

If you have no backup then you need to format your hard disk and do a complete reinstall of all your software.

Toshiba... | Answered on Mar 19, 2020


It does not have a Blu-Ray player, or that's what the specs say. You have a OPTICAL DRIVE*DVD-SuperMulti drive (+/-R double layer) Found here:http://us.toshiba.com/computers/laptops/satellite/L740/L745-S4210/

Toshiba Refurb... | Answered on Mar 12, 2020


You need a piece of software to play DVD movies. Is this an actual DVD movie, or is it an MP4 or WMV/WMA file?

Usually you need something like WinDVD to play a DVD movie. I don't think Media Player can play those.

Did you recently install another piece of software that might have affected your ability to play DVDs?

Toshiba... | Answered on Mar 12, 2020


If you know the DVD and the DVD drive is in proper working order, it could mean that the software you are running just may have some problems. Try downloading a copy of VLC (VideoLan Client) this application is free and open source (and no it's not something I created and am just trying to get people to use...it's just something that works great, and completely free) VLC can play almost any video file or DVD that it encounters. If VLC can't play it, I would think it's likely there may be something with your disk or your DVD drive.

Toshiba... | Answered on Mar 11, 2020


Hello
OK, the link below will give you step by step instructions on how to play DVD's using your laptop. The link below will explain for Windows XP, if you have another operating system, you should be able to follow similar steps.

Click HERE.

Kind regards
Andrea

Toshiba... | Answered on Mar 10, 2020


Hi,
The problem may be with,
1. Graphics driver installed in your laptop
2. The Video file which you are trying to play may got corrupted.
3. The player you are using to play the vedio may not have proper codec to play the file
solutions:
1. Reinstall the graphics driver for your laptop
2. Try playing some other vedio files
3. Install VLC player and try playing using this player as it supports most of the vedio formats and even plays corrupted vedio files.
I hope this is helpful to you.

Toshiba... | Answered on Feb 20, 2020


open windows media player, go to file and look for the open disc and click your cd rom drive. it will automatically read the dvd inside your cd rom

Toshiba... | Answered on Feb 17, 2020


dvd players play vob or mp4 format. so try "convert x to dvd" software to burn your dvds in the right format http://www.vso-software.fr/products/convert_x_to_dvd/

Toshiba... | Answered on Feb 16, 2020


Bonjour,
Le mieux reste d'aller chez le r?parateur pourvoir ce qui ne va pas et agir en cons?quence, mais il est possible que vous soyez oblig? de changer certaines pi?ces alors j'esp?re que ceci vous sera utile:
https://www.distriphone.com/en/5584-Toshiba-Laptop-Parts

Toshiba... | Answered on Jan 22, 2020

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