Tomtom XXL - Recent Questions, Troubleshooting & Support

Have you tried to "re-boot" your device ? e.g. hold down the ON/OFF button for a (long) while ... until the device shuts down and restarts ... (and see if it goes past that point)
Or have you tried to do a "hard" reboot, by pushing a pin into the RESET hole (at the bottom of the GPS) to shut it down and restart it ?
If both of these doesn't work, it may be a (navigation) software error. In this case, try to restore your navigation software from your (latest computer) back-up ... and see if that solves the problem.
if not, you may have to get TomTom support's help to download a "fresh" version of your navigation software to install on your GPS device, and then try to start it up ...

Tomtom XXL GPS | Answered on Aug 21, 2016

If you're refering to upgrading your Navigation software, QuickGPSfix data and/or your current (out-dated) map, you can do it by connecting to the TomTom website ( using the TomTom HOME or MyDrive Connect software, depending on the model/version of your GPS device.

If you're refering to upgrading your GPS hardware/equipment, to have more capability/features, the device is not hardware upgradable, except for adding/using an SD card with a higher storage/memory capacity (to store more info/maps, etc.) ... provided you have a GPS device with an SD card slot.

You'll want to consider buying a newer model with more capabilities / features than what you have now.

Tomtom XXL GPS | Answered on Jun 03, 2016

If you can't find the proper one from the TomTom website ... (particularly, if the GPS device is an older version), try checking / looking for it on eBay or Amazon. Just make sure the attachment is compatible for your TomTom model.

Tomtom XXL GPS | Answered on May 19, 2016

I have exactly same problem with my brand new tomtom 540tm. it is in "sleep mode' but how to wake it up?

Tomtom XXL 540S... | Answered on Mar 06, 2016

Go to manufacturer web site and they will tell you what software to download and what connections to use for your software updates.

Software and firmware is free but unless you paid for lifetime maps, map upgrades will cost you about 50 bucks- and that is a rip off. But........

Tomtom XXL GPS | Answered on Sep 10, 2015

click on this and it will be air mailed to you,,

Tomtom XXL GPS | Answered on Apr 27, 2015

there is a reset button on the button

Tomtom XXL GPS | Answered on Feb 23, 2015

use the software when you plug it into computer

Tomtom XXL GPS | Answered on Feb 23, 2015

free maps are not available legally, new updates to maps have a fee depending on region chosen

Tomtom XXL GPS | Answered on Jan 14, 2015

No where for free that is legal, you can pay and download the latest via tomtom home

Tomtom XXL 550... | Answered on Jan 14, 2015

Reinstall the voice via tomtom HOME

Tomtom XXL GPS | Answered on Dec 22, 2014

Press bottom left corner to bring up the volume slider control

Tomtom XXL 550... | Answered on Nov 28, 2014

Moisten a cloth (microfiber preferably) making sure it won't drip, place it over the stuck paper only. Allow it to sit a few minutes, then try to buff off

Tomtom XXL GPS | Answered on Oct 15, 2014

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