Tomtom GPS - Answered Questions & Fixed Issues

Hi, I was having trouble too and have found the manual for the 3rd edition online

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Tomtom ONE 3rd... | Answered on Aug 28, 2020 | 3,442 views

Sign in to Tom Tom home!

Tomtom GPS | Answered on May 15, 2020 | 62 views

How to update
your TomTom device?
  1. Make sure MyDrive Connect is installed on your computer. Download for Windows® ...
  2. Connect your sat nav to your PC via the USB cable. MyDrive Connect will start automatically. ...
  3. A new screen will open, login and choose the updates you would like to perform.

Tomtom GPS | Answered on May 11, 2020 | 49 views

Steps to Update Tomtom 4EN52 Z1230 GPS Device
Navigate the Update icon on the home screen of your GPS device and choose tomtom home under device management. Once you navigate that tomtom home, you will be redirected to a new screen from where you can download and install the updated version of home.

Tomtom GPS | Answered on May 08, 2020 | 52 views

Adding POI files
  1. Go to MyDrive.
  2. Click on the My Places menu.
  3. If you are not already logged in with your TomTom-account, log in now.
  4. Click on POI files.
  5. Click Import POI file.
  6. Click Select File to browse your computer for the file you want to upload.

Tomtom GPS | Answered on May 07, 2020 | 93 views

Hello, Pierre -

Apparently you do not have the user manual for your Tom Tom.

You have not stated the model name of your Tom Tom.

Therefore, all I can do is direct you to the Tom Tom home page:

On the home page, you should see the link to Support, located near the top of the page.

Click or tap on Support. You then should see the link to User Manuals. Click or tap on that link.

Then you will land on the User Manuals pages (more than one.) You will need to find the link for your model Tom Tom (look through the User Manuals pages), choose it, and follow the on-screen information to download the correct manual (probably a PDF document - Adobe Acrobat Reader software needed - free) and save it to your computer. Note: If you do not own a computer, ask a relative or friend if you can use their computer to download and print the manual. If you need to do that, I recommend you give the relative or friend a ream of printer paper as a "thank you." You may also wish to purchase a black printer ink cartridge (make sure you know the manufacturer and ink number used) as a "thank you" gift, as well.

Best wishes.

Tomtom GPS | Answered on Apr 29, 2020 | 120 views

If you are facing any issues while updating your GPS Device, feel free to browse ( website. I know the importance of GPS Device because I already faced such type of issues and one of my friend told me about this website and really it is very helpful. Admin of this website has published lot's of blog that will help you to update your GPS Device yourself.c67be00a-ebe8-47ba-b0b2-f2231478afcc.jpg

Tomtom ONE GPS... | Answered on Mar 03, 2020 | 251 views

jump up and down on it about 27 times sorry 28 and see if that helps, it did me - i then went and bought a MAP

Tomtom One... | Answered on Dec 01, 2019 | 4,104 views

Contact TomTom to inquire.

Tomtom GPS | Answered on Nov 30, 2019 | 105 views

I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.


Tomtom One XL... | Answered on Nov 29, 2019 | 45,324 views

You can get best tomtom support phone number at Toll Free Number ( 1-877-769-0969 ). Tomtom Tech Support number ( 1-877-769-0969 )

Tomtom GPS | Answered on Nov 12, 2019 | 106 views

It sounds like you are trying to use cracked maps and have not patched the .dll file for your TomTom in TomTom Home. Use yDGpatch to patch the .dlls in TomTom Home

Tomtom ONE XL... | Answered on Oct 10, 2019 | 4,719 views

Contact TomTom directly to inquire.

Tomtom GPS | Answered on Oct 09, 2019 | 118 views

it can be lots of cause. due to database error. connection issue. or battery problem. better connect with a technician to solve it/

Tomtom GPS | Answered on Sep 10, 2019 | 141 views

i had tried once they take so much longer time . its so irritating better call a local tecnician for better and quick response

online tech support-2t2ggiperz2ruh1itdwalbur-2-0_0.jpg

Tomtom GPS | Answered on Sep 10, 2019 | 136 views

TomTom MyDrive Connect ' Update your GPS

To update your TomTom navigation device, you need to install the MyDrive Connect application on your PC or Mac computer. MyDrive Connect is our free support application that helps you to manage your content and services on your TomTom navigation device. Via MyDrive Connect we will ...

See the videos

Tomtom GPS | Answered on Jul 22, 2019 | 153 views

Unless your TomTom device comes with a "life-time" map, you need (to pay for a map update and) get an activation code everytime to wish to install a new/revised map on your device. You can subscribe to a year of update (i.e. 4 maps updates for the year) and you should be able to update the maps (4 times) after you enter the activation code (once you've paid for the map subscription).

Tomtom GO 920... | Answered on Jul 12, 2019 | 504 views

Usually an X on the screen indicates that your GPS (navigation) software is no good (corrupted, etc.).
If TomTom support is not able / willing to help you to download and install the navigation software, you're likely out of luck. If you are able to re-install the navigation software (& map) and you are still getting the X on the screen (of your TomTom device), it may mean that the (storage) memory on the TomTom device is faulty. You can try to connect your GPS to your computer and see if you can "repair" the TomTom (storage) memory (disk). That would usually just block off the bad areas, so that it will not be used. Then try downloading and installing the software and the map again.

Tomtom GPS | Answered on Jul 11, 2019 | 158 views

Some TomTom GPS maps include verbal directions for use on certain TomTom models. If your GPS device has that capability, the map that you have on your device should be giving you verbal instructions.
If you don't hear any verbal instructions, check the volume and see if it needs to be turned up.

Tomtom GPS | Answered on Jul 11, 2019 | 159 views

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