Tomtom One - Popular Questions, Answers, Tips & Manuals - Page 2
How do I update my device
Step 1
Connect the TomTom One XL to your PC using the receiver's USB Cable.
Step 2
Launch the TomTom Home software on your PC and log in to your account.
Step 3
Click "Tools" and select "Use Latest Map Guarantee" to begin the update.
How do I update maps on tom tom one from computer to GPS ?
Usually, you connect your TomTom to your computer, and use the TomTom software (e.g. HOME) to update (e.g. buy, download and install) your map(s).
If your question is about how to copy a (new / another) map on your computer to your TomTom device (i.e. without using the TomTom HOME software), you can simply copy the "map" folder (of the map on your computer) to your TomTom Device (that you've connected to your computer).
You may have other questions like, is there enough memory on your TomTom device for the map ?; is the (new/other) map version compatible for the TomTom (model/version) device that you have ?; is the map "activated" to run on your TomTom device? etc.
It doesn't find a satellite signal
Usually, it takes longer to find the satellite signa if you are indoors, under structures and/or don't have a clear "line of sight" to the satellites in the sky, assuming you're in a (geographical) area where there's usable satellites .... e.g. not in the middle of the Ocean.
If you are not experiencing these conditions, and it still take a long time, it will help if you download and install the latest QuickGPSFix update from the TomTom website, using HOME (software).
Signal not working in mercedes, works in ford pickup
Yes, If your device cannot acquire a signal when mounted on the windscreen, this may be because your car has Heat Reflective Shielding on the glass. This can block GPS signals from reaching your device, to solve this you may need to purchase an additional aerial.
AFTER LINK TO TOMTOM WEB SITE THE DEVICE NO LONGER WORKS? ONLY SHOWS LINK WINDOW.
Look up Tom Tom directly on the Internet and download the latest Tom Tom "Home" program. Make sure the Tom Tom you are using is the one that was originally set up to your account. If you have bought a new Tom Tom, it wont work until you have registered the new device. I had the same problem. I replaced an old Tom Tom with a new one and my old account wouldn't work as it kept saying the devices were not the same and that my email details were already in use for another unit.. I had to email Tom Tom to correct the account details.
Won't switch on
battery may be flat. connect the external power source. Make sure the external power source is supplying current and does not have a broken wire. this is a common problem
How to use tomtom properly
Make sure it is charged and when you let it run, make sure you can see the sky. The receiver in the TomTom should have direct contact with at least 5 or 6 satellites. When you are in buildings, or to close to high buildings, it could be the TomTon will notice.
Give it about 2 minutes to find its location, when you switch it on in a place where you did not switch it of. It needs more time to find and calculate where it is when you brought is somewhere else after switching off.
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