Tomtom GO - Recent Questions, Troubleshooting & Support


How to update tomtom 720

if you go to tomtom's website and plug in the data cable you will be able to update it, there is a fee for updates not sure the exact cost. Here is the link

Hope this helps


11/22/2022 7:55:06 AM • Tomtom GO 720... • Answered on Nov 22, 2022

Tom tom one activation code

you might be able to get you device code by:

select the main menu

select the change preferences

scroll through till you find 'show version'

select it & it may display your device code at the top?
11/17/2022 3:37:46 PM • Tomtom GO 300... • Answered on Nov 17, 2022

Tomtom go 920 non viene

testo è stato tradotto dall'inglese ... Caro Mio!"
TomTom tenta di connettersi a un'unità specifica che possono essere adottate da
un altro app (cioè DVDFab Virtual Drive, o altre unità virtualisers, o forse
l'unità si associa a qualcosa d'altro), con questo in mente, ecco la
Collegare il TomTom e attendere che si connette al PC;
2) In Windows andare su
3) Diritto-clic su
Selezionare 'Gestisci', per aprire la 'Gestione computer';
5) Expand 'Gestione
Nella schermata di destra espandere 'Dispositivi Portatili', verificare la
presenza di giallo-triangolo con il punto esclamativo
7) Prendere nota della
lettera di unità;
8) Sul lato sinistro,
espandere 'storage';
9) Fare clic su 'Gestione
Ora, sul lato destro, scorrere verso il basso e cercate la lettera di unità
annotata al passaggio prima di '7 ', dove si vede il disco 0 ,..., disco 1, ...,
Disco 2, e così
che probabilmente vedrai che la lettera di unità assegnata come quello TomTom
sta cercando di utilizzare, fare clic così destro e scegli 'Cambia lettera e
percorso ...';
quando la finestra si apre, fare clic sulla lettera e poi il tasto
13) Premere 'OK' per
chiudere la finestra;
Scollegare il dispositivo TomTom e ricollegarlo .........
dovrebbe ora riconoscere il tuo dispositivo.

che aiuta!
... Papparazzi
8/28/2022 10:36:46 AM • Tomtom GO 920... • Answered on Aug 28, 2022

How do I update my GPS system?

1) Install "TomTom Home" software in your computer from
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. You choose the ones you want to install.

Please, report back if you need further assistance

My ID: alexocuello_

8/16/2022 7:23:45 AM • Tomtom GO 700... • Answered on Aug 16, 2022

Downloading Free Maps for TomTom GO 720

I want dowloading free maps for tom tom go 720
1/7/2020 7:30:29 AM • Tomtom GO 720... • Answered on Jan 07, 2020

Password Reset Helpline Call 1-(805) 225-6690 We are 24 Hour Available Call Now

I think they mean the email and password registered for their TomTom Account

Plug the TomTom into your computer using the USB cable.
Click "yes" on the TomTom to connect
wait for any updates, click "Update and Install"
Click "Done"
Click "Read Manual"
This takes you to their website
Logon with your existing email address and password
Click "Edit My Profile"
On the left are 2 options one to "change email" and another to "change password"
11/4/2019 1:43:34 PM • Tomtom GO GPS... • Answered on Nov 04, 2019

TomTom 920 GPS Activation code

Unless your TomTom device comes with a "life-time" map, you need (to pay for a map update and) get an activation code everytime to wish to install a new/revised map on your device. You can subscribe to a year of update (i.e. 4 maps updates for the year) and you should be able to update the maps (4 times) after you enter the activation code (once you've paid for the map subscription).
7/12/2019 3:00:56 PM • Tomtom GO 920... • Answered on Jul 12, 2019

TomTom screen calibration

Here is the download page for your user guide, download it and read how to calibrate.,2448
1/22/2019 7:20:04 PM • Tomtom GO 750... • Answered on Jan 22, 2019

Download free morocco maps

Hi. Try this link might help you out. Download free morocco maps Google Search
7/14/2018 10:23:00 PM • Tomtom GO 720... • Answered on Jul 14, 2018

Update maps for Tom Tom Go 700, including those for East Europe

Even when you do that it doesn't really update it just updates the software so that it looks like you can update the maps but when you touch to update it just tells you, you have to get an updated map for about $100.00 US. This is bull because you pay upward of 400.00 for this GPS. Then you have to pay pay and pay out of pocket over and over again. So there should be a way to update the map without coming out of pocket every year. The really funny thing is that I got mine about 1.5 years ago and the maps were about 3 years old if not more. Now they even want money to update POI now. Which they probably charge the owner of a business to have his address and number available for the consumer that has this line of GPS available? Tom Tom should probably take a look at other brands like Garmin for instance and see why they are doing so much better in sales because there maps are better. But like any computer its always the software that make it or breaks it in this market.....
5/19/2018 2:43:45 AM • Tomtom GO 700... • Answered on May 19, 2018

I am getting an animated message which is a

It doesn't look good. It could be that the unit has been formatted accidentally, the SD card has become corrupted or the reader damaged. If it is a config problem, the unit can be reset to factory settings. To reset your TomTom device, do the following:
  • Check that the battery is charged properly. Charge your device for at least 2 hours before trying to turn it on again.
  • Reset your navigation device. Press and hold the On/Off button until you hear the drum sounds and the device restarts. This can take 30 seconds or more.
You can read more about it at tomtom's support site:
2/7/2018 9:23:39 PM • Tomtom Go 530... • Answered on Feb 07, 2018

TomTom 920 GPS Antenna is not working (the black/orange indicator does not rotate)

After two attempts and no real solution do you think it is wise to go for a third time around? You should be insisting an an exchange since you have paid twice for a repair and they did not fix it! Get real!
9/17/2017 3:04:05 PM • Tomtom GO 920... • Answered on Sep 17, 2017
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