Thermador Ovens - Recent Questions, Troubleshooting & Support

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Thermador oven 'deflector' is loose?

next time at Hardware store grab a stainless steel one
1/21/2023 10:13:21 PM • Thermador Ovens • Answered on Jan 21, 2023
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Thermador oven door won't close all the way -

Have exactly the same situation. All the solutions I have seen talk about replacing the hinges or seal. But people report the same thing happens a month later. Looking hard at the door what it needs is something to pull it right at the top. So I installed a rare earth magnet from www.kjmagnetics.com I used part number BX884DCS which costs $4. It mounts with a couple of screws and I put it on the door a couple of inches down from the top.
Its possible that heat from the oven will kill the magnet over time but for $4 I can replace it for a lot less than hinges and it works great. The door closes more securely than it ever did when the oven was new.
Hope this helps.
12/24/2022 6:48:29 PM • Thermador SMW272... • Answered on Dec 24, 2022
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Probe light stays on so

After calling an authorized technician and the thermador support line, neither of which solved my problem, i was told a HARD RESET of the PROBE is all that is required. This problem originally occurred on my Thermador double oven after a power outage and rendered my oven unusable b/c the probe light would not go off -- even though i had never used the probe! To hard reset the PROBE, turn off the oven at the breaker box, plug in the probe for 1 minute and remove it, then turn the power back on at breaker box, and probe light goes off!! Also, since i didn't have the original probe and to buy a new one would be $80, I borrowed a friend's Thermador probe (different model but it still worked). It cost me $85 for the service visit, 2 weeks of nonoperational oven, and about 5 hours time -- hence the reason i am making this post. It is a golden trick!! What did NOT work -- turning off power to house again for 15 minutes to reset the OVEN, and disconnecting the probe wires from control panel so probe isn't recognized.
11/26/2022 9:42:50 PM • Thermador... • Answered on Nov 26, 2022
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Thermador oven control panel won't stay down.

Sounds like a shot of WD40 on the catches and pivots might help. It is kerosene based so will clean and lubricate. I looked for videos that might mention this fault, but there aren't any. https://www.google.com/search?q=Thermador+oven+control+panel+won%27t+stay+down ..
11/22/2022 1:58:39 AM • Thermador Ovens • Answered on Nov 22, 2022
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What is the Thermador part number for an air switch on C302ZS please?

Not sure what you mean by an 'air switch', but all the parts suppliers are here including spares from Thermador themselves https://www.thermador.com/us/supportdetail/product/C302ZS/01 https://www.google.com/search?q=Thermador+c302z ..
10/31/2022 8:57:21 PM • Thermador Ovens • Answered on Oct 31, 2022
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Bottom Oven Does not work - F64 Code on Panel

If you look under the bottom door you will see a 3/4" tall slot the entire length of the door. This is where the cooling air blows out. In the middle of this slot is the air switch enclosed in a 5" long metal housing. You can see a thin metal paddle sticking out of each side of the housing. These paddles are spring loaded to angle slightly back. When the fan is on, the airflow will push the paddles forward. If they do not move forward, then you will get the error code. The simplest solution is to vacuum out all of the normally collecting dust that keeps the paddles from moving. To better access and clean the area, the black trim piece that forms the slot can be removed by unscrewing the two retaining screws. That can be more easily accomplished by first removing the lower door. This is very simple. With the door fully open, rotate the small metal clip on each hinge so it hooks over the protrusion on the other part of the hinge. Then lift up on the door (close it part way) and slide (pull) the door and hinges out of the hinge slots. There is no need to remove the entire unit from the wall.
10/25/2022 3:49:59 PM • Thermador C302U... • Answered on Oct 25, 2022
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I have a Thermador GT227 oven and sometimes during operation or after it is turned off the unit starts beeping and the display reads E2. Is this a bad sensor or someting else.

Hi, I'm reading that you would need to turn heat and micro off and wait for the oven tempt to go down in order to clear that error. Thank you.
10/12/2022 9:30:43 PM • Thermador Ovens • Answered on Oct 12, 2022
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Thermador Range/Stove/Oven Model RDDS30V. Looking for Solenoid for it, Part #00421850

Question edited for clarity and spelling, 'solanoid' to 'solenoid'. $238.72 and its's yours. They are the most expensive parts in the business along with Gaggenau. https://www.thermador.com/us/shop-productlist/00421850#/Tabs=section-fitsappliance/Togglebox=manuals/ https://www.google.com/search?q=thermador+RDDS30V+Part+%2300421850 ..
7/14/2022 3:09:34 PM • Thermador Ovens • Answered on Jul 14, 2022
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Owner manual for 2005 Thermador MED302JP Range needed to fix double oven. Front panel won't accept information, like date, time.

Question edited for full 'make model (what it is)'. Question moved to Thermador. Likely to be a damaged mainboard due to a 'brown-out' when the power went or came back. They are very expensive, so call for service to get the correct diagnosis. It may be more prudent to replace the whole stove as it is 17 years old. https://www.google.com/search?q=+thermador+302jp+Front+panel+won%27t+accept+information ..
4/21/2022 2:26:44 AM • Thermador Ovens • Answered on Apr 21, 2022
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Error code F64 on lower

Hi, i found out from Thermador customer service that error code F64 means that the lower fan switch (located inside the bottom trim on the right side) is not being detected as closed. In my case, this was because the header (P4) on the Display panel had broken loose from the PC board and was no longer making contact. P4 is where the lower fan switch wires connect to the control boards (actually the display panel).
4/20/2022 7:30:57 PM • Thermador Ovens • Answered on Apr 20, 2022
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Have a Thermador gas range the oven is off by 50 degrees Fahrenheit.

Question edited for clarity. Question moved to Thermador. This says the adjustment is behind the control knob. https://www.justanswer.com/appliance/1o2k7-calibrate-thermador-oven.html Videos here. You may need a new thermostat. https://www.google.com/search?q=Thermador+PRG305PH%2F02+calibrate+oven+temperature ..
4/17/2022 5:48:06 PM • Thermador Ovens • Answered on Apr 17, 2022
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Thermador Built-in oven model cm301

Same issue w/our Thermador CM301. F23 and F24 codes - BSH acts like they have never heard of the problem! Awful service. This should be reported to the Consumer Board.
1/23/2022 5:14:42 PM • Thermador SC302T... • Answered on Jan 23, 2022
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