The Office Equipment & Supplies - Page 12 - Recent Questions, Troubleshooting & Support

0helpful
2answers

What is the meaning of imagerunner 2525 E000020?

The error code E000020 on a Canon imageRUNNER 2525 indicates a problem with the temperature of the fixing assembly. The fixing assembly is responsible for fusing the toner onto the paper and consists of a heating element and temperature sensors. When the temperature of the fixing assembly is outside of the specified range, the E000020 error code is triggered. Here are some steps you can take to try and resolve the issue:
  1. Turn off the printer and unplug it from the power source.
  2. Wait for a few minutes and then plug the printer back in and turn it on.
  3. Check the temperature of the room where the printer is located. If the room is too cold, the fixing assembly may not be able to heat up to the proper temperature. Try moving the printer to a warmer location.
  4. Inspect the fixing assembly and its wiring for any signs of damage or wear. If the heating element or temperature sensors are damaged, they will need to be replaced.
  5. If there are no visible signs of damage, the temperature sensors may need to be reset or replaced. Consult your printer's user manual or contact a professional printer technician for assistance.
It is worth noting that attempting to repair the printer yourself can be dangerous and may void any existing warranty on the device. It is recommended that you seek the help of a professional printer technician to diagnose and fix the issue.
3/7/2023 10:45:48 AM • The Office... • Answered on Mar 07, 2023
0helpful
1answer

On the touch screen the PRINTER SETTING AND THE PRINT REPORT IS NOT ACTIVITED ON THE TOUCHSCREEN

Without additional information about the specific device or software you are using, it's difficult to provide a specific solution. However, in general, if printer settings and the print report options are not activated on a touch screen, it could be due to a variety of issues. Here are some possible solutions you can try:
  1. Check the user manual or online resources for your device to ensure that the print settings and reports are supported and enabled.
  2. Check to make sure that the printer is connected and configured properly.
  3. Restart the device and try again.
  4. Check for any updates or firmware upgrades that may be available for your device and install them.
  5. If none of these solutions work, contact the manufacturer's customer support for further assistance.
3/3/2023 6:13:58 PM • The Office... • Answered on Mar 03, 2023
0helpful
1answer

7600i not scanning full slide?

It's possible that the scanner is not correctly detecting the slide frame size or that the slide is not positioned correctly on the scanner bed. Here are some things you can try to troubleshoot the issue:
  1. Check the slide holder: Make sure that the slide holder is properly aligned with the scanner bed and that it's not blocking the edges of the slide.
  2. Clean the scanner bed: Make sure that the scanner bed is clean and free of any dust or debris that might be interfering with the scanning process.
  3. Adjust the scanning settings: Try adjusting the scanning settings to ensure that the scanner is set to scan the full frame of the slide. Look for options such as "auto detect slide size" or "manual crop" to adjust the scanning area.
  4. Use a different scanning software: If the issue persists, try using a different scanning software to see if that resolves the problem.
  5. Check for firmware updates: Make sure that your scanner's firmware is up to date. You can check the manufacturer's website for any available updates or patches.
If none of these solutions work, you may need to contact the manufacturer's customer support for further assistance.
3/3/2023 5:06:39 AM • The Office... • Answered on Mar 03, 2023
0helpful
1answer

Help! TC4 scanner Scan to file not saving to the saved path!

Hello! I'm sorry to hear that you're having trouble with the scan to file feature on your TC4 Scanner. Here are a few troubleshooting steps that you can try: Check the permissions on the destination folder: Make sure that the user account running the scan to file feature has write permissions to the destination folder. If necessary, try changing the permissions to allow write access. Check the file format: Make sure that you have selected a file format that is supported by the scanner and that you have specified the correct file extension in the file name. Some scanners have limitations on the file formats they can save to. Try a different destination folder: Sometimes, there can be issues with a specific folder or drive that prevent files from being saved. Try saving the scanned file to a different location to see if that resolves the issue. Check the scanner settings: Make sure that you have configured the scanner settings correctly for the scan to file feature. Double-check the settings to ensure that everything is set up correctly. Update the scanner driver: Make sure that you have the latest driver for the scanner installed. Sometimes, outdated drivers can cause issues with scanner features. I hope that one of these solutions helps to resolve the issue. If you continue to have trouble, you may want to contact the scanner manufacturer or consult the user manual for further troubleshooting steps.
3/1/2023 7:29:16 PM • The Office... • Answered on Mar 01, 2023
0helpful
1answer

Which is the best QMS for manufacturing industry?

1. ISO 9001 2. Six sigma 3. Lean manufacturing 4. Total qualaity management
3/1/2023 7:29:13 PM • The Office... • Answered on Mar 01, 2023
0helpful
1answer

My hydra keeps sounding the alarm as if it needs water but even when I hydrate the cartridge, an hour later the alarm sounds as if it's dry...thoughts?

It is possible that there is a problem with the water level sensor or the cartridge itself in your hydra device. Here are some troubleshooting steps you can try:
  1. Check the cartridge for any visible damage or blockages. If there are any, replace the cartridge.
  2. Make sure that the cartridge is installed correctly and tightly secured.
  3. Check the water level sensor and make sure it is clean and functioning properly.
  4. If the problem persists, try resetting the hydra device.
  5. If none of the above steps solve the issue, it may be necessary to contact the manufacturer or a qualified technician for further assistance.
2/26/2023 2:01:47 PM • The Office... • Answered on Feb 26, 2023
0helpful
1answer

I have a peerless purefire, and got a "blocking error #E05." What's the best solution for this?

The "Blocking Error #E05" on a Peerless Purefire boiler usually indicates that there is a blockage in the vent or exhaust piping, which is causing the pressure switch to open and prevent the boiler from firing. The best solution for this issue is to check the vent and exhaust piping for any blockages, such as debris or snow, and clear them out. Additionally, it may be necessary to check the pressure switch and ensure that it is functioning properly. If the issue persists, it is recommended to contact a licensed HVAC technician for further assistance.
2/26/2023 2:00:14 PM • The Office... • Answered on Feb 26, 2023
0helpful
1answer

Fix display lines justification on Aastra M5316? It’s so left justified that first bit of info is cut off.

To adjust the display lines justification on an Aastra M5316 phone, you can follow these steps:
  1. Press the "Menu" key on the phone.
  2. Use the arrow keys to scroll to the "Contrast" option and press the "Select" key.
  3. Use the arrow keys to adjust the contrast of the display until the lines are fully visible.
  4. Press the "Next" key to scroll to the "Line Justify" option and press the "Select" key.
  5. Use the arrow keys to adjust the line justification until the lines are properly centered on the display.
  6. Press the "Save" key to save your changes and exit the menu.
If you continue to have issues with the display lines justification on your Aastra M5316 phone, you may want to try resetting the phone to its default settings. To do this, press the "Options" key on the phone, then scroll to "Reset Phone" and press the "Select" key. Confirm that you want to reset the phone and it should revert to its default settings, including the default display line justification. If the issue persists after resetting the phone, it may be a hardware issue and you may need to contact Aastra customer support or a qualified technician for further assistance.
2/26/2023 10:14:10 AM • The Office... • Answered on Feb 26, 2023
0helpful
1answer

I need to replace battery but cant open the back of watch to do so

If you need to replace the battery on your Roberto Vecci watch but are having trouble opening the back, here are a few steps you can follow:
  1. Look for a small notch or groove on the back of the watch. This is usually where you can insert a tool to pry the back off. You can use a small screwdriver or a specialized tool called a watch case opener.
  2. Place the tool into the notch or groove and gently apply pressure to lift the back off. Be careful not to apply too much pressure or you may damage the watch.
  3. Once the back is off, carefully remove the battery and replace it with a new one. Make sure to note the position of the old battery so you can install the new one in the same way.
  4. Snap the back of the watch back into place. You may need to apply some pressure to get it to snap in securely.
If you are still having difficulty opening the back of the watch or feel uncomfortable doing so, it is best to take it to a professional watch repair shop to have the battery replaced. They will have the proper tools and expertise to do the job safely and efficiently.
2/25/2023 4:32:56 PM • The Office... • Answered on Feb 25, 2023
0helpful
1answer

I oiled my intimus 280 and it stopped shredding.

It's possible that some residual oil or debris is causing the shredder to malfunction. Try unplugging the shredder and cleaning the blades and feed slot with a clean, dry cloth. Then try running the shredder again with a small amount of paper to see if it functions properly. If it still doesn't work, you may need to disassemble it again and check for any other blockages or damage to the shredder blades. If you're not comfortable doing this yourself, it may be best to seek the help of a professional shredder repair service.
2/25/2023 10:19:13 AM • The Office... • Answered on Feb 25, 2023
0helpful
1answer

Why wont long distance faxes go through?

There could be several reasons why your fax machine is unable to send long-distance faxes. Here are a few possible causes to consider:
  1. Phone line issues: Long-distance faxes may require a stronger and more stable phone connection than local faxes. If there is interference or noise on the line, the fax machine may have difficulty communicating with the recipient's fax machine. You could try calling your phone company to check the line quality.
  2. Fax settings: Check that your fax settings are correct, including the country code and area code. It's also possible that the recipient's fax machine has changed settings or is experiencing technical issues.
  3. Busy phone lines: Long-distance fax transmissions may be affected by busy phone lines or heavy network traffic. You could try sending the fax at a different time, such as during off-peak hours.
  4. Fax machine issues: Your fax machine may have a hardware or software issue that is preventing it from sending long-distance faxes. You could try resetting the machine to its default settings or contacting the manufacturer for assistance.
It's also worth noting that some businesses and organizations have implemented measures to prevent unsolicited faxes, such as blocking faxes from unknown or unapproved numbers. If you're still having trouble after checking the above factors, you could try contacting the recipient to ensure they are able to receive faxes from your number.
2/24/2023 9:41:28 PM • The Office... • Answered on Feb 24, 2023
0helpful
1answer

Error code C0060 keeps coming up on KM-5050.

Error code C0060 on the KM-5050 usually indicates a problem with the fuser unit. It could be due to a faulty thermistor, heater lamp, or thermal fuse. The fuser unit may also need to be replaced if it is damaged or worn out. To troubleshoot this issue, you can try the following steps:
  1. Turn off the machine and unplug it from the power source.
  2. Open the front cover and remove the waste toner box.
  3. Remove the fixing unit by unscrewing the two screws that hold it in place.
  4. Check the fuser unit for any visible signs of damage or wear.
  5. Check the thermistor, heater lamp, and thermal fuse for continuity using a multimeter.
  6. If any of these components are faulty, replace them with new ones.
  7. Reinstall the fixing unit and waste toner box.
  8. Turn on the machine and check if the error code has been resolved.
If the issue persists after following these steps, it may be best to contact a certified technician for further assistance.
2/24/2023 9:17:12 PM • The Office... • Answered on Feb 24, 2023
0helpful
2answers

I can't find Magnavox USB in my source menu.

If you are unable to find the Magnavox USB option in the source menu, here are a few things you can try:

Make sure that the USB device is properly connected to the TV. Check the USB cable to ensure that it is securely plugged into the TV and the USB device.
Try using a different USB port on the TV. Some TVs have multiple USB ports, and it's possible that the port you are using is not working.
Check if the USB device is compatible with the TV. Some older TVs may not be compatible with newer USB devices, or may require a specific file format or USB version. Check the TV manual or manufacturer's website for more information on compatibility.
Check the settings on the USB device. Some USB devices may have a setting that prevents them from being detected by TVs. Check the device manual or settings to ensure that it is set to be recognized by TVs.
Update the TV firmware. If the TV is not detecting the USB device due to a software issue, updating the TV firmware may resolve the issue. Check the TV manual or manufacturer's website for instructions on how to update the firmware.
If none of these steps resolve the issue, it may be necessary to unplug the cable and try again or contact Magnavox customer support for further assistance.
2/23/2023 9:51:03 PM • The Office... • Answered on Feb 23, 2023
0helpful
1answer

How can I fix the "Clean Unable 50" in dcp-165c

"Clean Unable 50" is an error message that typically indicates there is a mechanical issue with the printer. Here are some steps you can try to fix the issue:

Turn off the printer and unplug it from the power source.

Open the scanner cover by pulling up on the scanner lock release lever.

Check for any paper or debris that may be blocking the printer head or any other moving parts. Carefully remove any debris that you find.

Close the scanner cover and plug the printer back in.

Turn the printer back on and see if the error message has cleared. If not, continue to the next step.

Check the printer's ink cartridges. Make sure they are installed correctly and that they have ink in them. If necessary, replace any empty or faulty cartridges.

If the error message persists, it may indicate a mechanical problem with the printer. In this case, it may be best to contact Brother customer support or take the printer to a repair shop for further assistance.

It's also worth noting that the "Clean Unable" error messages may require a reset procedure, which varies depending on the printer model.
2/22/2023 7:00:36 PM • The Office... • Answered on Feb 22, 2023
0helpful
1answer

When I have the Canon P170-DH calculator plugged in and on but don't use it for a while...it cuts off and starts with this beeping noise. Is there a way for me to stop it from doing this?

Mine does the same thing. Why does it do that? It is so annoying, that I'm taking it back to the store.
2/20/2023 7:29:31 PM • The Office... • Answered on Feb 20, 2023
0helpful
1answer

Kindermann Magic 2500 AFS-IR slides projector

  1. Dirty or obstructed autofocus sensor: The autofocus sensor on your projector may be dirty or obstructed, preventing it from properly detecting when the image is in focus. You can try cleaning the sensor with a soft, dry cloth to see if that resolves the issue.
  2. Faulty autofocus mechanism: The autofocus mechanism itself may be malfunctioning, which could be caused by a number of factors such as wear and tear or damage to the autofocus components. If this is the case, you may need to have the projector serviced by a qualified technician.
  3. Incorrect image placement: If the slide is not placed properly in the projector, the autofocus may not be able to detect the image and may continue to move in and out of focus. Make sure the slide is placed securely and correctly in the projector.
  4. Ambient light interference: If the projector is exposed to too much ambient light, the autofocus mechanism may not be able to properly detect the image and may continuously move in and out of focus. Try moving the projector to a darker environment or turning off lights to see if that resolves the issue.
2/16/2023 8:58:24 PM • The Office... • Answered on Feb 16, 2023
0helpful
1answer

Is there any way to fix this issue?

If you open it up you will find a number of the nylon gears smashed. https://www.shredderrepair.co.uk/general-shredder-parts ..
2/15/2023 6:53:35 PM • The Office... • Answered on Feb 15, 2023
0helpful
1answer
0helpful
1answer

Bosch TKN68E75UC keeps giving Error 1 message

Error 1 message on the Bosch TKN68E75UC indicates a problem with the heating system of the coffee maker. There could be various reasons behind this error, including a faulty temperature sensor, heating element, or control board. Here are some troubleshooting suggestions you can try before attempting to replace any parts:
  1. Clean the unit: Sometimes, a dirty or clogged coffee maker can cause heating issues. Clean the machine thoroughly, especially the heating elements, and try using it again.
  2. Check the water level: Ensure that there is enough water in the tank to allow the coffee maker to function properly.
  3. Check the power source: Make sure that the coffee maker is connected to a working power source.
  4. Check the heating element: If the heating element is defective, it will not heat the water, causing the Error 1 message. You can use a multimeter to check the continuity of the heating element.
  5. Check the temperature sensor: The temperature sensor monitors the temperature of the heating element and communicates with the control board. If the sensor is faulty, it may not accurately report the temperature, causing the Error 1 message.
If none of these troubleshooting suggestions work, it may be necessary to replace the faulty part. Since the Error 1 message is related to the heating system, you may need to replace the heating element, temperature sensor, or control board. It is recommended that you consult the user manual or contact Bosch customer service for more information on how to replace these parts safely.
2/15/2023 6:35:13 AM • The Office... • Answered on Feb 15, 2023
Not finding what you are looking for?
The Logo

5,818 questions posted

Ask a Question

Usually answered in minutes!

Top The Office Equipment & Supplies Experts

vince

Level 3 Expert

2530 Answers

littlewheel

Level 2 Expert

122 Answers

Jean Thiebaux

Level 2 Expert

164 Answers

Are you a The Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...