Stihl Saws - Popular Questions, Answers, Tips & Manuals


handles have to be removed first

Stihl Saws | 133 views | 0 helpful votes


obviously it's not getting gas. remove the carb and recheck it. some have a plastic piece over the intake and output to keep the interior clean during transit. Forgetting to remove it will cause it not to get gas. Either that or the float is stuck closed, something like that. If the carb is new out of the box, they sometimes have a piece of plastic or something inside the float bowl to keep the float from banging around during shipping ect. Check that too.

Stihl Saws | 118 views | 0 helpful votes


Check the fuel line in the tank to see if it's plugged. Also there could be crack or air leak in the full line not allowing gas to get sucked in. Just some thoughts if you haven't looked at this yet.

Stihl Saws | 434 views | 0 helpful votes


Primer bulb to in tank filter - return line from carb to top of fuel tank.

Stihl Saws | 304 views | 0 helpful votes


wear and tear or improper usage

Stihl Saws | 140 views | 0 helpful votes


Hi Harold-

Here is a youtube video STIHL TS 350 Super Cut Off Saw (Pulling The Engine Apart) https://www.youtube.com/watch?v=DIlfGvFvIb4

Hope this helps.

Stihl Saws | 196 views | 0 helpful votes


Check shutoff switch, wires for grounding, magnet strength on flywheel. If OK replace ignition module .

Stihl Saws | 137 views | 0 helpful votes


All good answers here. If you have spark and it just quit running sounds more like water in system. The carb cleaners should help but you may need to run quite a bit through it. Remember to use care adding gasoline to avoid getting water into the tank. Also keep your tank full in storage to avoid condensation. In storing tong term add some sea foam and dump it out when you restart. Old gas turns yellow.

Stihl Saws | 249 views | 0 helpful votes


According to Machinery's Handbook (24th ed pg 1650), there are four standard SAE spark plug threads, all metric: M18 x 1.5; M14 x 1.25; M12 x 1.25; and M10 x 1.0

Stihl OEM plug
NGK BPMR7A
Threaddiameter: 14mm
Threadreach: 9.5mm

Stihl Saws | 281 views | 1 helpful votes


Turn the screw gently clockwise until it won't go in any more. Then turn it anti (counter) clockwise 1 complete turn. That should enable it to start but you will probably need to adjust it when the engine is warm. Failure to start can be because of a range of causes so I suggest you check the basics first like ensuring the fuel is fresh, that there is spark at the plug and that the choke is turned on if the engine is cold.

Stihl Saws | 385 views | 0 helpful votes


sounds like your getting air leak around a gasket

Stihl Ts400 Cut... | 1,959 views | 0 helpful votes


The idle speed is set too low. Check your manual and make the adjustment.

Stihl Saws | 66 views | 0 helpful votes


check the fuel line inside of the fuel tank, the lines get cracks in them and some just brake off, the line= (hose)

Stihl Saws | 218 views | 0 helpful votes


Order from Stihl or almost any plant hire workshop.

In case of difficulty or you need to save money India and China produce cheap replacement carbs for almost everything.

Stihl Saws | 67 views | 0 helpful votes


need to know which filter was replaced, air or fuel? Also, is saw being used at different elevation than when it ran ok?

Stihl Saws | 2,228 views | 0 helpful votes


I found a parts diagram for a Stihl TS400 CutQuick concrete saw here: http://www.sawagain.com/stihl-concrete-saws-1/ . The direct link to the parts diagram is http://www.hellumdiamant.com/filarkiv/File/Sthil/ts400.pdf . I found some of the parts shown in the user manual as well. The manual is available here: https://www.stihlusa.com/WebContent/CMSFileLibrary/instructionmanuals/TS400_Manual.pdf . See page 44 for that parts diagram.

I hope this helps.

Cindy Wells

Stihl Saws | 1,209 views | 0 helpful votes

Not finding what you are looking for?
Stihl Logo

246 questions posted

Ask a Question

Usually answered in minutes!

Top Stihl Saws Experts

Cindy Wells

Level 3 Expert

6220 Answers

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2027 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Are you a Stihl Saw Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...