Sony KDL - Recent Questions, Troubleshooting & Support
SONY KDL-52W5500 red light blinking 13 times
These blinks [flashes] are fault indication (Error Codes). From the number of blinks occur at one time switch ON, you can get an idea about the faulty circuit section inside it. This will make repair easy. These are called blinking codes. Make sure about the exact number of blinking of the standby/power LED, by switching On & OFF the set, for at least two times. Count it carefully. If you wish to get some details, check the site linked here. It has details about blinking codes, and fault locating procedure, to many popular brand TVs and other devices. http://electronicshelponline.blogspot.com/
on May 17, 2020
Sony kdl52nx800 will not turn on indicator light blinks 5 times
While looking found this:
Found this service bulletin for sony KLD
KLV40EX600 not austalia model but think KDL will be similar
Model No: KDL-32EX400 KDL-40EX400 KDL-32EX500
KDL-40EX500 KDL-46EX500 KDL-55EX500
KDL-32EX600 KDL-40EX600 KDL-32EX700
KDL-40EX700 KDL-46EX700 KDL-52EX700
KDL-60EX700 KDL-40HX700 KDL-46HX700
KDL-55HX700 KDL-40NX700 KDL-46NX700
SUBJECT: Counter measure for Intermittently 5 times standby LED blinking
SYMPTOM: Customer may report that intermittently after AC OFF/ ON (or
Deep Standby/ ON), TV will shut down with LED blinking 5 times. If set
is placed in Standby, then On, symptom will re occur. If AC is removed,
set will work normally when AC restored
CAUSE: Timing mismatch of I2C communication causes interrupt signal
inside TV. This causes TV to shut down with error 'Standby led flashes 5
SOLUTION: This is a user correctable issue -
Where possible, please refer customer to Sony Website -(or ) and search
for relevant model to download correct update. If the unit is in
Workshop, please perform update as per Instructions.
on Jan 03, 2020
Red standby light is blinking
I simply followed these steps with a surge protector
press the power button and hold up
Then hold up with the power button
then let go of up
and let go of power
worked with my kdl-55ex720
on Apr 22, 2019
My Sony KDL-32M3000 has dark
It will be either BM board (Video Processor board) or Tcon Board (top side of panel). I have similar problem...my TV turns on, lamps turns on (you can see them from back side panel holes) but just a dark blue picture appears with no image (like picture when external input is selected without signal), no OSD appears....some times I can heard audio (using Antena).
I'm thinking getting the BM board.
on Apr 04, 2019
Hello. I have a Sony
The power trip off means that the main board has a short and so there is a high current drain which triggers the protect circuit to work and switch off.
So to trace it requires that the different driver sections be checked for possible high drain or heating. Check for dy points soldering.
on Mar 16, 2019
I have a SONY KDL-46XBR5. When I turn the power
This is what's happening: a part from your tv has failed; when you try to start the tv the failed part acts as a short and draws a lot of power, way more than it's supposed to do; when this happens the voltage on the power source drops - this triggers the autoprotection system of the power source which shuts it down - the standby led goes red; when the power source stops the power to its autoprotection system also stops, so it remains powered only by the charge in the filtering capacitors; when these capacitors naturally discharge the autoprotection system gets disabled , the power source restarts and the cycle begins again.
Since you get an active background lighting - the screen gets gray - it means that the power source, inverter and most likely T-con boards are ok. That leaves only the image or logic boards as the one s with the faulty part. The only way to know for sure is to open the tv and test them. This is a job for a pro, there's nothing more you can do to it.
on Feb 04, 2019
What is sony error code 1106. On selecting the
Solution proposed by Soufane (member of the Fixya community) :
Rating: 99.31%, 51 votes
Error 1106 is an indication that the Domain Name System (DNS) was unable to resolve. Follow the steps to check the Internet connection:
- Check the Network Connection.
If any of the connection settings fail, verify that the TV is properly connected to an active Internet connection.
- Using the supplied remote, press the Home or Menu button.
- Select Network Setup .
- Select View Network Status .
- Select Check Connection .
Follow these steps, if the error continues to appear:
- Unplug the TV and wait 60 seconds.
- Power on and off all of the networking equipment, including the modem and router.
- Allow the Networking equipment to reset after powering them of and on. Test that the connection is active by using a computer.
- If the issue continues, wait and try viewing the content later.
on May 04, 2018
Do you have a manual I can print off?
Sony has the manual for the KDL-50R550A on the product support site: https://esupport.sony.com/US/p/model-home.pl?mdl=KDL50R550A&template_id=1®ion_id=1&tab=manuals#/manualsTab . Look in the left hand column under Manuals for the Operating Instructions; if you don't see that heading, click on the Manuals, Specs & Warranty tab. The current direct link to this manual is https://docs.sony.com/release//KDL-R520A_R550A.pdf
. You should be able to print the file from Adobe Reader or a similar program.
I hope this helps.
on Mar 26, 2018
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