Sony SNC - Recent Questions, Troubleshooting & Support

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Go here for the operations manual: https://www.sony.co.uk/pro/support/operation-manual/1237485701043 Go here for drivers/information: http://www.pro.sony.eu/pro/lang/en/eu/support/software/SET_SSP_0024/120 Good luck.

hold reset pin while you plug in the camera and wait till network light turns orange before letting go then the default pw and user are admin/admin

if it is a 3 volt battery then anything less than 2.9 indicates a flat battery

try to reset the camera at the factory default and then use ip setup program

When you connect something to an USB port for the first time, don't hope to much. You have to be sure the computer has the correct software to recognise the hardware and can work with it. From Windows 7 and up, for most hardware that is certified with Microsoft, you can download the drivers from Microsoft. Lots of hardware is recognised when connected and will initiate a download from Microsoft. But not all hardware will do so and not all hardware is compatible with the new operating systems. Most things that worked fine with Windows XP and or Vista, can fail with Windows 7 and 8, because the factory that made the hardware in the first place does not ask for certification with Microsoft for their old HV. They only spend time and money to get their new hardware certified on the new operating systems. So to make sure your hardware is compatible with the OS. Check the manual and find out, what you have to do so it will work on your computer. If your device was working on a USB2 port, it also should work on an USB3 port, on the same computer. But don't expect another speed, because the slowest part decides the speed.

If you have the Sony software and are connected to the camera, click on SYSTEM on the ADMINISTRATOR page. The SYSTEM SETTINGS page will appear. The 4th selection down is MOUNT, select either CEILING or DESKTOP. If you are using another software program such as Blue Iris, the image format tool will let you flip left/right and up/down.

move to south of the equator

stand on your head

It may sound strange, but this camera is developed to hang on the sailing If it then is giving video, up side down, you are in trouble. But if you have it standing on a table, or mounted to a wall, the camera is working fine, in the wrong position. I tried to fine out if you could swap the image, but there is nothing in the manual telling it can.

Is it inverted, or set to IR. Infra Red pictures look almost as a negative in black and white.

Look for the administration tool on google. That will allow you to manually configure the device and setup users. If you cannot find it send me a msg back I'll send direct.