Sony Computers & Internet - Page 7 - Recent Questions, Troubleshooting & Support

Hopefully this helps. Right click on your volume control icon. Open the "Volume Mixer," and make sure that nothing has the mute X on. Then right click on "Volume Control," and make sure that the volume control is checked to play all sounds, and that your Speaker box is checked. Next step is your music, if the sound was muted directly @ the music playback, this could be the problem. Open your Media Player and try to play music, if you cannot hear it, click on the mute button to the song playing. If your Player was shut off in the "mute" mode, then you will not hear sound. It Happened to me once. You will need to check all of your "Players" to see if any of them were shut off in "mute." Ponder/Meditate/Pray for Peace. Mary Oliveau { hugs }

Advanced Access Content System (AACS) is an industry requirement designed to protect Blu-ray Disc® contents. For enhanced security, the AACS Key for your WinDVD® Blu-ray player requires updating every 18 months. You can try doing the update by going to Corel's customer help web page:
http://corel.custhelp.com/app/answers/detail/a_id/764049

Do you have sound in other applications? You could try using VLC Media Player, instructions here: https://www.thewindowsclub.com/play-blu-ray-on-windows-10

Hello there... Sony seems a choosy brand so it looks like your disc is not recognized by it. Check also your disc for scratches or you just need to clean your disc first before you can use it. Try it. If this doesn't help, try inserting your disc to other CD-ROM. See if your disc is okay. Hope this helps...
Ai-ai :)

There are a number of possibllities for this problem:

1. Your drive may be dirty. Try to get a drive cleaner, run it then try again

2. The disc itself is faulty. Try using it on another computer's drive and see if you can read it

3. It is a region-specific DVD. Some movies can only be played on DVD's made for that region. Although you can change your DVD's region to be able to read that DVD, you will then not be able to read DVD's for your current region. The recommendation here is to buy a multi-region DVD player. You do not need to get the top of the line model as these players can be quite cheap.

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This is due to windows problems. Please try repairing your windows by doing which your windows will restore its system files for DVD driver and hence you will be able to access DVD.

Try reloading the DVD drivers...If you don't have them on cd, you can download drivers from sony website. once you download drivers, reboot comp. see if that works...let me know.

good luck

You maybe able to get a region free code for your player from one of these WEB sites.

REGION FREE CODES FOR DVD & BLU-RAY

www.dvdexploder.com/ www.videohelp.com/dvdhacks www.download-info.com/dvd/index_new.htm

https://www.youtube.com/watch?v=CwrfCftdwns

DVD REGION FREE & BLUE-RAY REGION FREETo changethe Region code on your DVD player, open Control Panel - System - Hardware -Device manager, and click on DVD/CD ROM drives, then right click on the DVDdrive and click Properties then click on DVD Region.You can enter a new region and it also shows you how many changes have beenmade.NOTE you can make only 4 changes and the player will lock permanently on the4th change.If you want to play DVDs from any region you maybe able to upgrade the firmwareto make it region free BUT if you make a mistake or installed the wrongfirmware the player will be a piece of junk.The best solution to make the player region free is to install a piece ofsoftware (Passkey for DVD) that allows you to play DVDs from any region andPasskey for Blu-ray that allows you to play Blu-rays from any region. There areseveral available on the Internet but my favourite is DVD-Region Free From: -www.dvdfab.com/products,free.htm

The push-button activates a small motor that turns a small rubber belt/ band that opens the cassette door. Since it's not been used for 10 yrs, I would say these belts would have deteriorated and broken. you will need to replace them. the best bet is to open it up and check. if its the case, you should be able to source the belts on ebay.

You maybe able to get a Region free code from these WEB sites. Unlock DVD Players - Region Free Code www.dvdexploder.com/ www.download-info.com/dvd/index_new.htm

this is easy, that OUT OF range means the PC sending video is sending and illegall higher resolution than the projector supports (or even less, on this old junk) the manual on that old projector is clear on that. max.SONY VPL-EX4 2007, 13 years old now. and back then projectors STINK ! your manual shows this, and stinks.what stinks worse is no matrix of legal H./V resolutions shown in the manual. (shows only 1)so set the PC to 1400 x 1050 and do not use others . ok.and 60Hz, are you in USA? not stated country.

no OS stated, W10? the drivers for your camera/mic are wrong, reload them from SONY..com

Hi, go to this link and down load the repair you require: http://www.restoreguard.com/p/error-2721.html?keyword=Error%202721&gclid=CImAt73J3KICFY8A4wodVinarw
Hope this helps, regards

Hi, Looks like you are having a bad LCD screen, This could be due to drop damage. Cracks can be so tiny and may not be visible immediately. I would take it to a technician and get a screen replacement.

Check the cooling fan in the rear

make sure its the latest avi player, or why dont u chek out the windows media player, or vlc player, or cyberlink power dvd, or windows media centre, there are loads of softwares u can use to play your dvds

The software playing the bluray disc (PowerDVD) will only play it on the primary display. You will have to set your tv to be your primary display in order to watch the movie.

This only happens with bluray and HD-DVD discs.

You probably need more ram memory. Also try playing a video in your dvd player. If it plays slow and choppy you definitely need more ram memory.If you are trying to play a video from a website (streaming) then three things can affect how smooth it plays.1) Memory - your ram memory might be low2) The website might be experience heavy traffic from many users.3) The Line Speed of your internet connection from your service provider might be slow. For example: AT&T sells about 3 or 4 different packages and each one increases the line speed for uploading or downloading. If you buy the low end package the line speed is very slow on uploading and downloading or streaming. It's ok for just surfing, but nothing else.