Skull Candy Audio Players & Recorders - Recent Questions, Troubleshooting & Support


My right earbud stopped working

Unfortunately the ear buds are not made to be repaired, your best option is take them back for replacement "hopefully they are under warranty"
12/3/2022 2:43:58 PM • Skull Candy LINK... • Answered on Dec 03, 2022

The adjustment on my headphone is broken and i

Try the SKull Candy website. They should tell where a repair center is that can do the job.
12/3/2022 1:04:02 PM • Skull Candy Hesh... • Answered on Dec 03, 2022

Skullcandy earbuds one earbud not working

It is likely that your right stereo channel has either been severed somehow or there is a severe short in one of the cables. What you can try to do to test this theory is first turn on your music. Then wiggle the cable at the very base of the right earbud. If nothing happens wiggle the cord right where it connects to the stereo jack. If still nothing happens run your fingers along the right earbud audio cable bending and twisting it. If at any point you hear music again then you likely have a short. If it is near the earbud then it is going to be difficult to fix since these earbudfs have a large gauard. If the short is at the stereo jack then the fix is simple. A standard 1/8" stereo jack can be purchased from any electronics or audio store. You can then fairly easily seperate teh old stereo jack and solder this new one in place. Search the internet for tutorials on how to do this if need be. Even if you do not get any kind of sound when wiggling it at the base of the jack this is the most likely culprit since this is where most of the stress on the headphones occur. Be wary though, if you do attempt a stereo jack repair you will void whatever kind of warranty your earbuds may have so check before you try. But, in teh end you may end up saving a 60-100 dollar set of earbuds for 5-8 dollars. Hope this helped.
12/29/2019 6:18:08 PM • Skull Candy LINK... • Answered on Dec 29, 2019

Well i have green and black skull candy earphones

It usually isn't the ear bud that fails. It's the wire at the plug. Best bet is to buy a new plug on the end of the cord after cutting the last inch or so off. I recommend 90degree plugs if possible
6/10/2018 7:11:43 AM • Skull Candy LINK... • Answered on Jun 10, 2018

There was this long power cut in my place n I

Skull Candy do have a policy in some countries I believe of a lifetime warranty. I don't know if that applies in your case or if they will cover it. But it is worth checking out with them first.
1/25/2018 1:05:54 AM • Skull Candy Hesh... • Answered on Jan 25, 2018

My Skull Candy Headphones won't charge. I only had them for three weeks

Contact Skull Candy they will repair or replace them
1/25/2018 12:42:33 AM • Skull Candy... • Answered on Jan 25, 2018

My scullcandy earphones have been working really

You have a wire broken on the affected (dead) side. Locate the break in the insulation, cut that wire, strip the insulation back on both ends, twist the bare wires together, soldier preferably....if you don't have a soldering gun, just use electrical tape. Wrap the splice well with electrical tape so that it does not short out.
1/24/2018 7:39:35 AM • Skull Candy Full... • Answered on Jan 24, 2018

We use skull candy head phones in our music group for in ear monitors and we now have distortion, is this an on-going issue? They were clear no matter the volume level thru our system but our last tw

All the headphones cannot be faulty at the same time. Check out the equipment that produces the sound first. That will be the source of the distortion.
1/5/2018 12:10:47 AM • Skull Candy... • Answered on Jan 05, 2018

My headphones are broken

the fact that the company is willing to replace the ones you damaged ( they really do not have to do that) should indicate to you that the units are not repairable take the new ones offered and be grateful that the company is so obliging when they do not have to be
12/19/2017 10:57:36 PM • Skull Candy Ti... • Answered on Dec 19, 2017

Skullcandy Pipe speaker remote doesn't

Remotes are generally not repairable due to the way they are made (using tiny parts, double-sided boards, and a few are glue-sealed in some cases) - but if you don't want warranty repair - INSIST on a replacement - in case the one you have is defective. Best way to test this theory is with a second set of batteries and see if it kills those as quickly. While not completely uncommon, I find it difficult to credit that a brand new remote would drain fresh batteries or fail so rapidly on the very first day of use.
12/19/2017 3:43:40 AM • Skull Candy Pipe... • Answered on Dec 19, 2017
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