The EPS2000 is a self powered lock. It takes activation of the lever 3 times to power up the lock to enter the master codes. (see N-3 below)
Also note the NUMBER sequence of X-4 below in small print....when performing Diagnostics.
Here is the manual:
N. TESTING THE OPERATION OF THE LOCK
N-1 Rotate inside lever and hold. Ensure that the latch is fully retracted and
flush with the latch faceplate. Release the inside lever; the latch should be
fully extended.
N-2 For E-Plex PowerStar™, you need to activate the outside lever 3 to 4 times
to power the lock prior
N-3 If your product is an E2xxx, enter the factory-set combination:
1,2,3,4,5,6,7,8. If your lock is a PowerStar Version, rotate the outside lever
3 times to charge the lock, then enter 1,2,3,4,5,6,7,8. You should see a
green light and hear a high pitched tone as you push each button. When the
lock opens, you will briefly hear the sound of an electronic motor. Rotate
outside lever and hold. Ensure that the latch is fully retracted and flush
with the latch faceplate. Release the outside lever; the latch should be
fully extended. When the lock re-locks, you will again hear the mot or.
N-4 If your product is an E24xx, you will have to generate an access code
using the web application to test the lock operation.
N-5 With the door open, verify functionality of the mechanical Key Override as
detailed in Section F.
After doing the above it still does not work try the diagnostics
X. PERFORM MANUAL DIAGNOSTICS
Use the Diagnostic Code to perform manual diagnostics of the lock, green LED,
red LED, buzzer, and the twelve pushbuttons - 0 through 9, * and #.
Required User Level: Master
X-1 Put the lock into Pushbutton Programming Mode.
X-2 Enter Command 500# for Diagnostics.
X-3 You will see a green LED and hear a high beep followed by a red LED and
a low beep.
X-4 Enter 123456789*0#, in that order exactly, to test each pushbutton. If
every pushbutton is working correctly, you will see a green LED and hear a
normal beep for each pushbutton that is pressed.
X-5 Example of Complete Entry: 500#123456789*0#.
X-6 Enter another # to indicate the end of programming.
X-7 If you see a red LED at any time you are pressing a pushbutton, or at the
end of the code, there could be a problem with the pushbuttons.
X-8 Try the Diagnostic Code again, 500#123456789*0#, to be sure you
entered all the numbers correctly and in the correct order.
X-9 Enter another # to indicate the end of programming.
X-10 If you still see the red LED, the lock has a problem. Call a service person
to repair or replace the lock.
Installation instructions:
http://www.kaba-ilco.com/access_control/access_download.aspx?File=e2000_installation_instructions_pkg_3218.pdf&Attachment=True
Quick reference chart:
http://www.kaba-ilco.com/access_control/access_download.aspx?File=e2000_quick_reference_guide_pk_3172.pdf&Attachment=True
Between the 3 manuals and the diagnostics you should be able to make this work.
Thanks for choosing FixYa,
Kelly
Technical Support (Simplex, E-Plex, PowerLever, 4000 Series, Solitaire 850L, Solitaire 850/950)
1-800-849-8324 (option 3, and then option 6)
I hope this helped. Good luck!
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