If the sound changes with the pressure on the throttle your gearbox may have stripped gears. Replacements are not cheap. The motor may have to come off to see if the connection is somehow slipping. Scooter Doctor App I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489
The serial number is normally on the frame, the numbers on any of the components will not be the correct serial number. Shoprider have stickers all over there scooters. check rear frame, seat post. It is an Easter Egg hunt sometimes with this manufacturer. Scooter Doctor App I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489
Your Throttle maybe out of neutral when you start the scooter.
Make sure your parking brake lever is on so the scooter is hard to move. If it is easy then it is not on and won't drive. Make sure there are not any cables that are disconnected to the motor and brake. Scooter Doctor App I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489
make sure both free wheel levers are in the drive position depending when you received the unit one may be up and the other down or both may have to be in the up position.
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