Sears Building Materials - Page 5 - Recent Questions, Troubleshooting & Support


Open case, & see if white shavings from gear stripped out are laying on bottom of case.

Sears Craftsman... | Answered on Feb 04, 2017


u might need to change Lightning/Power Surge Suppressor the comes inside of ur motor connected between the black and white cables of the power input of ur motor

Sears Craftsman... | Answered on Dec 30, 2016


Does your wall switch have a lock feature? By pressing the lock button, the remote control is disabled. A flashing light indicates this feature has been activated.

To deactivate, press and hold the lock button for 2 seconds. The flashing should stop and your remote should work again.

Sears Craftsman... | Answered on Nov 22, 2016


It isn't your door opener it is your door. Check the springs and the rollers.

Sears Craftsman... | Answered on Nov 09, 2016


UNPLUG RHE UNIT WAIT ABOUT 5 MIN. AND PLUG IT BACK IN.

THIS RESETS THE SEQUENCER.

SOMETIMES IT WILL SOLVE THE PROBLEM.

HOPE THIS HELPS

Sears Genie... | Answered on Oct 28, 2016


No such thing

Sears Craftsman... | Answered on Oct 18, 2016


It is not closing completely because either something is in the way of the door closing properly or the mechanism controlling the safety feature is malfunctioning.

Sears Craftsman... | Answered on Oct 02, 2016


Contact www.managemylife.com for help with this.

Sears Craftsman... | Answered on Sep 25, 2016


Make sure you have the model number off your motor unit and call 800-528-5880. This is technical support for Chamberlain Mfg. Co. who makes the Liftmaster. If your unit is as new as you make it sound I cannot imagine the door company not supporting you. It will also help if you can be near your opener when you call.

Sears Craftsman... | Answered on Sep 23, 2016


Can you hook up sensors to an older craftsman garage door that never had them?

Sears Craftsman... | Answered on Aug 18, 2016


Denise, This could be a dangerous job for some one with no knowledge, doors are heavy,cable is under a lot of load from torsion springs. You may have to call a garage door tech, this is not a major fix if you have the knowledge and tools, the Tech. can also diagnose what caused/allowed cable to do this and correct the fault, so it will not happen again. For your safety call a door Tech. or 3 and get an estimate.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Sears Craftsman... | Answered on Jul 27, 2016


Usually this can be corrected by programming the opener. Locate the smart/learn button on the back of the opener. It is just to the left of all those white wires. Hold the button down on your remote and then press and immediately release the smart/learn button. Do this for each remote you have.

Sears Craftsman... | Answered on Jul 20, 2016


WE need to know the model number of the unit and more details about what is going on with the unit.

Sears Craftsman... | Answered on Jul 18, 2016


Our garage door opener has a safety beam across the floor which prevents the door from closing on objects which are sitting there. This safety feature also makes an annoying beeping sound each time the beam is crossed. This tutorial will show you how to disable the beep, but still keep beam functional. https://www.youtube.com/watch?v=Cn_vGe_7_x4

Sears Craftsman... | Answered on Jul 17, 2016


could be something blocking the sensor . My sensor on the floor on one side was blocked by a spider web holding a leaf in front of it. My door light would flash and door not go up or down. After i cleaned both sides every thing worked ok.

Sears Craftsman... | Answered on Jul 04, 2016


  1. Clear out anything previously programmed into the in-car system from the factory by holding down on the 2-outside buttons simultaneously, until the in-car LED starts flashing rapidly. This may take up to a minute (in most cases, the key should be on auxilary, and/or the car door must be shut).

  2. Decide which button you want to make to be your in-car garage door transmitter. Hold your transmitter up near the selected button, pressing both the garage door remote and the selected in-car transmitter button simultaneously. Hold down on the buttons until the in-car, LED light flashes rapidly. This sets the in-car remote transmitter to be your garage door openers make transmitter, but you are not done. You now need to make this in-car transmitter your personal transmitter.

3. Go to the Learn Button on your garage door opener. The button is usually next to the area where the floppy antenna is connected to the motor head. With Genie it is most often behind the light lens, and an indicator light flashes red when pressed. With Sears or Liftmaster (Chamberlain) it is near, or part of, the terminal screw board, and is a red, green or purple square button with a green, amber or purple indicator light. Press this learn button momentarily. The indicator light will turn on and blink if Genie or otherwise stay lit. For Genie systems, go back to the in-car transmitter button you programmed and press this button 3 or 4 times, or until the door starts moving. This should set your in-car transmitter to your garage door opener. For Liftmaster, Sears, or Linear Megacode press and hold the in-car button you programmed until the garage opener light flashes. Your in-car is now programmed to operate your door.


Sears Craftsman... | Answered on May 26, 2016


It sounds like you may have a problem with the eyes at the bottom of the door jam. These two eyes must be aligned so the light from one is picked up by the other one. Sometimes they get bumped by accident and need to be re-aligned. Check at the top of the eye where it is touching the metal bracket. If it has been moved the plastic pin on top of the light sensor will be out of the hole in the metal bracket. carefully move the plastic light body until it snaps into the hole on the metal bracket. Then try the remote. If that doesn't work, check both boxes on each side of the garage jam. one should send out a light beam and the other one should receive it. Try this. In the dark put a piece of paper in front of the unit that is NOT sending out light the beam. Line up the light beam with the receiver hole on the side of the unit. move it around until it shines into the eye on the side of the other unit. Try the opener. See if solves your problem. If I get to a point like this where nothing I try works I get out a tool that always fixes anything, my checkbook. Good luck. :)

Sears Genie... | Answered on Apr 27, 2016

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