Saratoga Spas Pool & Spa - Recent Questions, Troubleshooting & Support

Check the voltage at the back of the pump. If your getting the correct voltage check to see if the motor is free. you can do this by removing the small shaft cover at the back of the motor and try turning the shaft with either a screw driver or wrench, depends on the motor. If it is free check the starting compositor. (a black on will have a dot where the wires go, if it black, blown out or leaking oil it is bad. A silver one is not always easy to tell with out a tester. If you remove it and set it on a level surface, flat bottom side down, and it rocks it is bad). If it is good and your sure your getting the right voltage and the motor spins freely your going to have to replace the motor or have it rebuilt.

If your not getting voltage and the jets indicator icon or light is on you may have a bad relay on the board.

If your still having the issue feel free to contact me and I'll walk you through what I can to get you fixed.

Saratoga Spas... | Answered on Oct 27, 2013

check and test air pump --look up on internet for multi-sites that show how to test

Pool & Spa | Answered on Nov 21, 2020

Hi Don.
See if this link helps you out. you out.

Pool & Spa | Answered on Nov 19, 2020

Failure of the older heating system

Pool & Spa | Answered on Nov 17, 2020

You may have to fabricate your own.

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To download manuals, right-click on a link and choose "Save...". All manuals are in PDF format and require you to have a PDF reader installed on your computer ...

Pool & Spa | Answered on Nov 01, 2020


Make model manual

Most are online. Or Google maker and phone them.

Pool & Spa | Answered on Nov 01, 2020

with pump off try turning shaft on back try to break loose then try if no luck bad pump motor replace

Pool & Spa | Answered on Oct 22, 2020

see if voltage from transformer if yes see if voltage from main board to display also check for cut wire to display

Pool & Spa | Answered on Oct 06, 2020

Google doesn't seem to know anything about Tull heaters.

Electric heaters can usually be tested and seen working before parting with cash but that isn't often the case with gas heaters or other gas appliances that mostly need a service before use and possibly a repair.
It is best to be wary when buying secondhand anything. This is especially important with private contract sales and "caveat emptor" or "let the buyer beware" applies. That is the legal maxim that means there is no automatic right to a refund and a court action would be needed.

Pool & Spa | Answered on Oct 04, 2020

There are lights on the unit to assist with diagnosing a problem. What lights are flashing

Pool & Spa | Answered on Sep 19, 2020

Press either warm or cold, then press mode. This shift settings between standard, economy, or sleep. You can find this on page 31 of the manual designated below. If there are other questions, the support page suggests you contact the dealer.

Pool & Spa | Answered on Sep 08, 2020

possible bad temp sensor if using a controller make sure heater all the way up and let controller dictate temp

Pool & Spa | Answered on Aug 31, 2020 sells a shell repair kit that will could also try an acrylic repair kit like plast-aid.

Pool & Spa | Answered on Aug 13, 2020

I suggest you check the intake for something that falls away when the pump is off but gets drawn in a short time after switching on.

It is a not uncommon cause of pumping ills in many scenarios with plastic bags a popular culprit...

Pool & Spa | Answered on Aug 13, 2020

I have absolutely no experience with pools but I have seen online video of the absolute disaster of rushing the job, skipping details, ignoring important instructions and not taking advice.

A pool holds a lot of water and it is important to remember every Imperial gallon weighs 10 pounds - an Imperial gallon is slightly more than a US gallon.
All that weight is pushing down and so level firm ground is a must and all that weight is pushing outwards so attention to the smallest detail is essential and don't forget how the shockwave from somebody belly-flopping into the pool will create huge unpredictable forces on the side...

Sighting it well away from trees will be good and not over drains close to the surface or over inspection or maintenance hatches and don't forget to cover the pool when it isn't being used.

Pool & Spa | Answered on Aug 13, 2020

This is the REAL answer if you see the 6cf error code it's to do with the plug.

I had the error code 6cf and it took hours to work out what was wrong and it was so simple... the pump unit needs to be plugged straight into the mains plug. Wont go away or work of your using an extension cable.

After I plugged it into the mains plug directly error code disappeared fully working.

Hope this helps people and saves them hours of dread thinking they bought a broken unit.

Pool & Spa | Answered on Aug 06, 2020

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