Sanyo GPS - Recent Questions, Troubleshooting & Support


I got the pairing code via searching the internet it is 0000 and worked just fine. Now however I get an "Unable to connect message". Sanyo tech support is very hard to get a hold of.,.

Sanyo NVM-4050... | Answered on Jan 12, 2015


hi , like you i bought one aswell and everything is in japanese, any help please. And i dont know why the sd card cannot be read .
Would appriciate any help please.

Sanyo GPS | Answered on Aug 09, 2014


Unfortunately there is no solution...... I contacted NAVTEQ and I’ve got the following answer:


Hello Jane,

Thank you for contacting NAVTEQ. Currently Sanyo does utilize our map databases however we do not produce nor distribute discs for their systems at this time. For information please contact Sanyo directly at http://sanyoservice.custhelp.com or 800.421.5013; select option 2 then 3.

If you need additional assistance, please send us your feedback by replying to this email or by speaking with one of our agents at the number provided below, Monday through Friday.

Kind regards,

NAVTEQ Customer Service
P.O. Box 1588
Orem, UT 84059
888.628.6277
[email protected]

After that, I called 1800 as suggested and I got the answer I didn’t want to hear:

Sanyo said that “The policy of the company is not to update NVM4050 EVER… the only one to be update is NVM 4370” ….

So, we are stuck with our NVM4050…..

How about everybody that owns a NVM4050 calls them ?!?!?!?!

Sanyo NVM-4050... | Answered on Nov 09, 2013


Middle of the road as far as quality----dead unit can be battery or not charging for several reasons.

Sanyo NVM-4050... | Answered on Dec 04, 2012

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