SanDisk Sansa - Recent Questions, Troubleshooting & Support - Page 8
WMP says it cannot access the file,might be in use,proxy settings
Windows Media player has limited options for playing different formats of file. But it can be corrected. Try download the full CODEC pack. You can get it free, but always choose the advanced options from the download site, as it might try and change or add new browsers or other software.
Once installed it should play any file.
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