SanDisk Computers & Internet - Recent Questions, Troubleshooting & Support


Hey, was wondering how could I be able to use my OTG SanDisk duel 16Gb 3.0 USB drive on my Cellphone.... Mobicel V4

To use your SanDisk Dual USB Drive (OTG) on your Mobicel V4 smartphone, follow these steps: 1. Make sure your Mobicel V4 supports USB On-The-Go (OTG) functionality. Not all devices have this feature, so it's essential to verify its compatibility beforehand. 2. Connect the SanDisk Dual USB Drive to your Mobicel V4 using the micro-USB or USB Type-C connector (whichever is compatible with your phone's port). 3. Your Mobicel V4 should recognize the USB drive automatically and prompt you with a notification or a file manager app may open automatically. If nothing happens, proceed to the next step. 4. Go to the Google Play Store on your Mobicel V4 and search for a file manager app that supports OTG functionality. Some popular options include ES File Explorer, Solid Explorer, or Total Commander. Install the file manager app of your choice. 5. Launch the file manager app and navigate to the "Storage" or "External Devices" section. You should see the SanDisk Dual USB Drive listed there. 6. Tap on the USB drive's icon to access the files stored on it. From here, you can copy, paste, or manage files just like you would with any other file manager. 7. When you're finished using the USB drive, make sure to safely eject it from your Mobicel V4. This can typically be done through the file manager app or by going to the system settings and selecting the USB device to eject. It's important to note that the specific steps may vary slightly depending on the file manager app and the Android version running on your Mobicel V4. However, these general instructions should help you connect and access files on your SanDisk Dual USB Drive using your smartphone's OTG functionality.
5/24/2023 6:09:26 AM • SanDisk... • Answered on May 24, 2023

How do I stop my mini box from switching off for apparent reason. the red light stays on but the box is inactive.I have disconnected power and reapplied it and it works normally but next day is off.

If your mini box keeps switching off unexpectedly, there could be a few potential causes for this issue. Here are some troubleshooting steps you can try: 1. Check the Power Connection: Ensure that the power cable is securely connected to both the mini box and the power outlet. Sometimes, a loose connection can cause intermittent power issues. Consider using a different power outlet or power cable to rule out any problems with the electrical supply. 2. Ventilation and Overheating: Make sure that the mini box has proper ventilation and is not overheating. Overheating can trigger automatic shutdowns as a safety measure. Ensure that the mini box is not placed in an enclosed space or obstructed by objects that may restrict airflow. Clean any dust or debris around the vents to promote better heat dissipation. 3. Software/Firmware Updates: Check if there are any available software or firmware updates for your mini box. Outdated software can sometimes cause instability or power-related issues. Visit the manufacturer's website or consult the user manual for instructions on how to update the software or firmware of your specific mini box model. 4. Factory Reset: If the problem persists, you can try performing a factory reset on the mini box. Keep in mind that this will erase all settings and data on the device, so it's important to back up any important files if possible. The process for a factory reset may vary depending on the mini box model, so refer to the user manual or manufacturer's website for specific instructions. 5. Contact Customer Support: If none of the above steps resolve the issue, it may be necessary to contact the manufacturer's customer support or seek assistance from a technical professional. They can provide more specific troubleshooting steps or arrange for repairs if needed. Remember to document any patterns or specific circumstances when the mini box shuts off to provide additional information when seeking technical support.
5/24/2023 5:45:11 AM • SanDisk Open Box... • Answered on May 24, 2023

How do I crack a password on a Sandisk Mini Cruzer please?

You can't, the password is encrypted. How do I reset my SanDisk Cruzer password? There is no "forgot password" option to reset the password. If the password cannot be remembered, the files on the drive are not accessible. SanDisk Technical Support cannot provide a new password or alternative method to access encrypted data. The drive can still be used and reformatted by clicking the Erase button. Sep 14, 2022

Steps to Resolve SanDisk Security Invalid Password or Forgotten ...

2/3/2023 7:53:29 PM • SanDisk... • Answered on Feb 03, 2023

Sandisk pen drive not format

go o cmd promt type in diskpart then list disk then select the pen drive, then type in clean
12/2/2022 8:28:45 AM • SanDisk... • Answered on Dec 02, 2022

How to recover data

Hi, there. I suppose you must mean to recover data lost from your digital device. In this case, FileRetrieval is one of the best option. It can recover most file formats. If you are running mac os x, go to Data Recovery for Mac.But just remember - DO NOT write anything back until you get the deleted data back. Best regards.
11/17/2022 9:05:25 AM • SanDisk 2GB... • Answered on Nov 17, 2022

Photo capacity of a 64mb card

the photo capacity of a 64mb card will depend on the quality of the photos taken.

for a low quality photo it will be approx 90-150kb a shot so you can probably store 125-150 photos on it.

for a high quality photo it will be approx 750kb a shot so you probably can store 80-90 photos on it.

1/17/2022 1:46:56 AM • SanDisk 2GB... • Answered on Jan 17, 2022

How to recover photo album lost in this drive

There is free software to recover lost files. If you have not written anything new on the space occupied by the photo album you should be able to recover it. Check Google for the software.
2/18/2021 9:47:39 AM • SanDisk Cruzer... • Answered on Feb 18, 2021

How do you put info on this sandisk also how do

Do you hve a computer? You need to have a card reader? You can cpy music from the PC to the card and then insert it into the Player. You can write and delete music files as many times as you wish

Pleaae rate our help to keep the FREE service online ++++
4/30/2020 6:30:03 AM • SanDisk 2GB... • Answered on Apr 30, 2020

Hi There....Using Windows Media Player....from a

the reason for this is that you dont have the apropriate video CODEC . you can download VLC player and make it your default media player, it opens allmost every thing :

and this is a codec pack for windows mediaplayer in case you dont want to use VLC:
3/24/2020 1:32:28 AM • SanDisk 4GB... • Answered on Mar 24, 2020

Want to copy a TV

Explore the DVD and just copy the files with VOB extension to USB Stick. These are the Video Files and can be played on any PC. You may also use Any DVD Ripper Software to extract the video from DVD and convert it to any other format such as avi.

Hope it helps! Good Luck! Thanks for using Fixya!
3/4/2020 2:25:33 AM • SanDisk 2GB... • Answered on Mar 04, 2020


I will answer this in two areas.
  1. You have an AOL account on a machine and you want to make sure your favorites and emails make it to the new computer
  2. You downloaded and installed AOL on one machine and you do not want to have to download it again.
I will answer the second one first.
  • aoldnld.exe is a very small file that you get from to install AOL 9.5 on your computer. As it installs it gets the rest of the files from the Internet. The computer would have to be connected to the Internet to use the file from the flash drive.
As to the first scenario;
  • Aol has a menu to back up your favorites.
  • Click on the Favorites bar at the top of the screen
  • Click on manage
  • Click on Save my favorites to a file on my computer
  • You will get to choose the location to save the file
  • Select your flash drive.
To backup your Personal Filing Cabinet:

1. Close the AOL software.
2. Click Start, click All Programs or Programs, click AOL, and then click AOL System Information.
Note: If you are unable to access AOL System Information, go to the help article Open Data Folder for instructions on how to manually open the Data Folder. Once done, click the Back button in the help article to return to this article, and then continue from step 4.
3. Open the Data folder:
  • If you are using AOL 9.5, AOL Desktop, AOL 9.1, or any version of AOL 9.0, click the AOL Software tab, and then click Open Data Folder.
  • If you are using AOL 9.0 Optimized, click Data Folder.
  • If you are using AOL 8.0 plus or lower versions, click Folder.
4. Right-click the Organize folder, and then click Copy.
5. Right-click on your desktop, and then click Paste.
6. Click X on the upper right to close open windows.
You can now send this folder as an attachment through e-mail or save it to your USB drive to either keep it as a backup or transfer it to another computer.

1/29/2020 7:19:52 PM • SanDisk 2GB... • Answered on Jan 29, 2020

Lost files in USB memory flash

Asoftech data recovery program can recover data from formatted, lost or damaged hard drive or partition, Ghost hard drive .# Recover lost, formatted or deleted ( word ,excel ,ppt, office document, video zip, photo files etc ) from hard drive, Support USB recovery and other disk recovery .
10/11/2019 4:02:51 PM • SanDisk 16Gb USB... • Answered on Oct 11, 2019

Hi all i have exceeded

You could try this software it sounds pretty good although I have not used it so I am unable to direct you on how but it reads as though it has a password reset tool as well as windows password cleaner and a blank the password utility on any user that has a valid account on windows system and many other tools you might find helpful Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free. Data Recovery/Data Backup: Supports Logical scan and Raw scan, Supports NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 file sytem, Supports IDE/SATA/USB Hard Drives. Data Recovery - Recover your lost data Available in Live CD to run offline Recover accidentally deleted files in your hard drive Recover data from RAW Drive(partition table or file system is damaged) Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 Support IDE/SATA/USB Hard Drives, memory cards, "USB Memory Drives" Drive Dumper - Backup your hard drive Available in Live CD to run offline Available to run on Windows Support Windows 2K / XP / 2003 / Vista / 7 (Windows Editition) For data rescue, backup, migration, or computer forensics etc. Transfer important important data from damaged Drive(partition table or file system is damaged, has lots of bad data blocks) Support NTFS, FAT, UFS 1, UFS 2, EXT2FS, EXT3FS, and ISO 9660 Support IDE/SATA/USB Hard Drives, memory cards, "USB Memory Drives" Windows Password Cleaner Available in Live CD to run offline This is a utility to blank the password of any user that has a valid (local) account on your Windows system. You do not need to know the old password to blank the password. Support Windows NT/2k/XP/Vista Support IDE/SATA/USB Hard Drives

Hope this helps

6/10/2019 7:18:31 AM • SanDisk 2GB... • Answered on Jun 10, 2019

How to download avchd files

There are a ton of HD videos available online that you can download and convert to AVCHD videos so that you can burn them to regular DVDs and play them in a compatible Blu-ray player. For example, Vimeo has a large selection of sample AVCHD content. Both AVCHD's MTS and MP4 file formats support 720p, 1080i, and 1080p video resolutions. When downloading videos you should try to capture it at the highest resolution (1080p) possible. However, that said if your video player or TV only supports 720p resolution then that's the format you should select when downloading a video. RealPlayer Plus does not recognize MTS files. When using RealPlayer Plus to burn HD video onto a regular DVD, look for HD content in the MP4 format like the Vimeo screenshot below. If the resolution you want is only available as an MTS file, you will need to convert the MTS to the MP4 format using third-party software in order to burn an AVCHD DVD with RealPlayer Plus. For More Detail -
11/5/2018 7:15:45 AM • SanDisk... • Answered on Nov 05, 2018



Go to Disk Utilities and reformat the pen drive. That might do the trick.

All the best!
11/1/2018 4:25:56 PM • SanDisk 2GB... • Answered on Nov 01, 2018

How do i perform a password reset on a sandisk v3.02?

I know of no way to over come this.
10/11/2018 12:06:43 AM • SanDisk... • Answered on Oct 11, 2018

How can i unwriteprotect my 16gb sandisk flashdisk

Open up a command prompt as administrator Type diskpart and press Enter Type list disk, and you'll get a listing of all drives on your machine. Type select disk # to select a disk. You can use the Size column to identify which one it is. Type attributes disk clear readonly - change your USB's properties so that it is no longer read-only.
5/31/2018 7:15:13 AM • SanDisk... • Answered on May 31, 2018
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