Samsung HL - Recent Questions, Troubleshooting & Support


The DLP chip is failing in your machine and will have to be replaced. Samsung use to cover this problem under their "white dot warranty" but I have not dealt with samsung in a while. You can call 1-800-samsung to find ou if it is still covered.

Samsung HLP4663W... | Answered on Nov 26, 2019


 The color wheel that goes in an HLP4663WX/XAA is:

  BP96-00674A

 

 This is the correct color wheel.

Samsung HLP4663W... | Answered on Nov 18, 2019


http://www.samsung.com/us/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=02010300&prd_mdl_cd=&prd_mdl_name=HL-R5087W

Samsung... | Answered on Nov 12, 2019


Most probably bad DMD board. Samsung DLP's are known for this kind of problem. Expect to spend few hundred $, if out of warranty. Alternatively, you may contact consumer protection agency. But always send email to samsung about the problem.

Samsung DLP... | Answered on Nov 06, 2019


Which fan did samsung say was fan #2 ? As from my experience dealing with Samsung they dont know the difference between the fans but fan 2 error is usually refering to the fan under the light engine in the L7 and the L6 its the small one in the gray plastic case which blows under the ballast.

Samsung... | Answered on Oct 31, 2019


ok sir go to www.fixyourdlp.com
over there you can find videos and a lot of stuff that can be interested 4 your self

Samsung HLP5067W... | Answered on Oct 29, 2019


white dots are usually caused by a defective dlp chip. very common problem with samsung dlp's. samsung will cover the cost of parts and labor for this problem. call 1-800-samsung to set up service.

Samsung HLN617W... | Answered on Oct 27, 2019


Model # HLN5065W Digital Main Assembly Board should be part # BP94-00385A. Here's a link to a major Samsung distributor:

Samsung HLN5065W Replacement Part Digital Main Assembly Board

***There's also a manufaturer's notice: If you replace the digital main board (BP94-00385A) you must replace the main analog board (BP94-00434A) per mfg bulletin# ASC20040728004.***

Samsung HLN5065W Replacement Part Main Analog Board

Samsung HLN5065W... | Answered on Oct 16, 2019


Remove the rear cover and check the lamp cover switch. Earlier versions used a black plastic switch holder that may break due to improper assembly. The part number for the holder is BP61-01240A. Newer versions use a metal tab attached to the engine. In this case, improper assembly may cause the lamp cover switch to be extended past its range, either breaking the switch or causing it to have an open contact. Replace the switch with BP91-01231A.

Note that in these models, when reinstalling the rear cover, it is best to remove the lamp cover first, install the rear cover, then install the lamp cover. This will make sure that the lamp switch is properly engaged.

Samsung... | Answered on Oct 11, 2019


I have the same problem on my 42" Samsung. It started as one dot now there are six. The TV repair shop told me they can sometimes fix it by adjsuting the voltages. If not it is the DMD board. I called Samsung on Jan. 6/11. They told me that as of Dec. 31/10 they would no longer repair the sets for free.

Samsung... | Answered on Sep 27, 2019


You will actually get white and black dots , the black ones are tougher to see because of the color in the background , within 2 months youre picture will be fully covered with dots....I went through the Samsung website troubleshooting flow chart , and it led me to a bad Digital Micromiror Device , or DMD board . What is actually the problem is the DMV chip connected to this board . Inside this chip are 3 million tiny mirrors ,and when they physically get stuck , they either show black or white instead of a color . Samsung will not tell me the part number of the chip , they will only offer to send a service tech to my house .

Samsung DLP... | Answered on Sep 17, 2019


it is probably the color wheel going out. this is something a technician should do. can call 1-800-samsung or go to samsung.com for nearest service center.

Samsung HLP4663W... | Answered on Jul 01, 2019


I would have the Power Supply board and the Ballast replaced. Samsung recommends replacing both these items together. You can call 1-800-samsung to find the nearest authorized service center.

Samsung HLP4663W... | Answered on Jun 20, 2019


I would use a program called testdisk which contains photorec. Also be sure to use a second drive to restore files too so that the original files are not over-written. After you recover your files you can see if the drive will format.

Samsung HLN5065W... | Answered on May 22, 2019


I found this link to Samsung with pictures and easy step by step instructions..
http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=45

Good luck!

Samsung... | Answered on Mar 07, 2019


most likely caused by a bad color wheel.can call 1-800-samsung or samsung.com for nearest service center.

Samsung HLP4674W... | Answered on Feb 25, 2019


Sounds like the color wheel is not turning properly. I would recommend calling 1-800-samsung to set up repair with an authorized service center. I would not try to replace it yourself. The part costs $120.00- $180.00.

Samsung HLP4663W... | Answered on Jan 23, 2019

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