Samsung HL - Recent Questions, Troubleshooting & Support
Samsung DLP Has No Picture or Sound
Each set is somewhat unique in terms of parts, could you please update this with the model number. With that I should be able to rpovide you with details.
Thanks,
Dan
White spots have appeared on my tv after years of
The DLP chip is failing in your machine and will have to be replaced. Samsung use to cover this problem under their "white dot warranty" but I have not dealt with samsung in a while. You can call 1-800-samsung to find ou if it is still covered.
Black and white spots all over the samsung dlp?
Most probably bad DMD board. Samsung DLP's are known for this kind of problem. Expect to spend few hundred $, if out of warranty. Alternatively, you may contact consumer protection agency. But always send email to samsung about the problem.
I replaced the fan # 2 after getting that error on
Which fan did samsung say was fan #2 ? As from my experience dealing with Samsung they dont know the difference between the fans but fan 2 error is usually refering to the fan under the light engine in the L7 and the L6 its the small one in the gray plastic case which blows under the ballast.
10/31/2019 1:54:57 AM •
Samsung...
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Answered
on Oct 31, 2019
What does it mean when your tv is on and working
white dots are usually caused by a defective dlp chip. very common problem with samsung dlp's. samsung will cover the cost of parts and labor for this problem. call 1-800-samsung to set up service.
Samsung DLP HL-P5063W. . .no lamp!
Remove the rear cover and check the lamp cover switch. Earlier versions used a black plastic switch holder that may break due to improper assembly. The part number for the holder is BP61-01240A. Newer versions use a metal tab attached to the engine. In this case, improper assembly may cause the lamp cover switch to be extended past its range, either breaking the switch or causing it to have an open contact. Replace the switch with BP91-01231A.
Note that in these models, when reinstalling the rear cover, it is best to remove the lamp cover first, install the rear cover, then install the lamp cover. This will make sure that the lamp switch is properly engaged.
10/11/2019 12:24:25 AM •
Samsung...
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Answered
on Oct 11, 2019
My Samsung 67" has white
I have the same problem on my 42" Samsung. It started as one dot now there are six. The TV repair shop told me they can sometimes fix it by adjsuting the voltages. If not it is the DMD board. I called Samsung on Jan. 6/11. They told me that as of Dec. 31/10 they would no longer repair the sets for free.
9/27/2019 1:57:28 AM •
Samsung...
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Answered
on Sep 27, 2019
Numerous white spots on Smasung DLP TV
You will actually get white and black dots , the black ones are tougher to see because of the color in the background , within 2 months youre picture will be fully covered with dots....I went through the Samsung website troubleshooting flow chart , and it led me to a bad Digital Micromiror Device , or DMD board . What is actually the problem is the DMV chip connected to this board . Inside this chip are 3 million tiny mirrors ,and when they physically get stuck , they either show black or white instead of a color . Samsung will not tell me the part number of the chip , they will only offer to send a service tech to my house .
Our 50
I would have the Power Supply board and the Ballast replaced. Samsung recommends replacing both these items together. You can call 1-800-samsung to find the nearest authorized service center.
My hard is displaying hard disk failure.I have
I would use a program called testdisk which contains photorec. Also be sure to use a second drive to restore files too so that the original files are not over-written. After you recover your files you can see if the drive will format.
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