Samsung Home Security - Recent Questions, Troubleshooting & Support

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Main wire from back of a Samsung SOC-A100 Security Camera. I need to splice new wires, please help.

Question edited for clarity. Question moved from Cars and Trucks to correct category. In the link https://www.google.com/search?q=samsung+soc-a100+wiring+diagram ..
7/4/2022 8:37:32 PM • Samsung Home... • Answered on Jul 04, 2022
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I bought a CCTV system

Line loss from the camera to the DVR or monitor and ground loops are the most common problems. If you only see black and white from a color camera, it typically means the cable from the camera to the DVR is too long and/or has high loss caused by a poor BNC connector.

Excessive brightness can mean the video signal from the camera is too strong. This can be caused by an impedance mismatch from using the wrong type of video coax (cabling).

Additionally, a camera power supply plugged into a different electrical circuit (not the same outlet as the DVR or montior) can cause ground loop problems that can affect the video quality.
6/16/2022 9:08:34 AM • Samsung Color... • Answered on Jun 16, 2022
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Boots up and runs perfect for about 5-10 minutes. Then it beeps twice and shuts down and does a reboot.

Could be a hard drive, power supply or DVR board issue. Try testing each by replacing except the DVR board which you cannot change without a new board. At which point, a new DVR is recommended.
2/26/2022 3:48:12 PM • Samsung SDE-120n... • Answered on Feb 26, 2022
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How to reset Admin password on Samsung SDR-C5300N Digitalvideo recorder

If you have forgotten your admin password on a Samsung Security DVR, most experts would suggest that you have to contact Samsung and/or send it back to Samsung to have the administrator password reset. While this is true in some cases, it is not always necessary. Many Samsung Security DVRs have a built-in reset that will allow you to wipe the settings of the device and reset the configuration, including the administrator password. Note that if you perform one of these resets, all settings will be erased and you will have to setup the DVR again. So you should only do this as a last resort - but to reset an admin password, the last resort is the only option. Reset Procedures for Samsung Security DVRs There is more than one reset procedure for Samsung Security DVRs, depending on the series and model. But in total, this only amounts to a handful. Since one reset can apply to several different models, I'll provide the resets here so you can try them on yours - I won't associate any one reset with a single model because a complete list of which reset works with what model Security DVR simply doesn't exist. Some of these won't make sense based on the buttons available on your unit or your remote. In those cases, just skip that reset procedure. If you can perform a reset (in other words, if the instructions match what you have available on your Samsung Security DVR and/or Samsung Security DVR Remote), try it, and let us know in the comments if it works and on what model. If you tell us which model Samsung Security DVR you have, along with your results of each reset procedure, we can compile a complete list of reset procedures by model so that it will be easier for those seeking this information in the future to reset their Samsung Security DVR. Also, if you have a reset that you have used and you know works, let us know and we will add it here. I will update the list of Samsung Security DVR resets/recoveries as I encounter them. So if one of these doesn't work for you, you may want to check back occasionally. In fact, if you leave your model number in the comments and any specifics about your problem, I'll try to get that specific reset for you. For any of these comments, just use the comment section at the bottom of this page - it is checked regularly. Samsung Security DVR Default Password For nearly all Samsung Security DVRs, the default password is 4321. If it hasn't been changed since setup, then you can just use that to access the DVR. The default password is included in the reset procedures for completeness. If you have changed your password or access code for your Samsung Security DVR since it was setup, or if you changed it during the initial setup, use that password in place of the default password. The password will be the latest password that was set on the DVR. If no password has ever been set, then it will be the default. Steps to Reset your Samsung Security DVR Samsung Security DVR Reset Procedure #1 Reset the unit to factory by pressing both [MODE] and [PTZ] button for 5 seconds Then enter the 4321. Samsung Security DVR Reset Procedure #2 Reset the unit to factory by pressing both [MODE] and [CH2] button for 5 seconds Then enter the 4321. Samsung Security DVR Reset Procedure #3 This reset will work on Android based DVRs only. All steps are performed on the device itself. Turn the device Off Wait 2 minutes Press and hold the following buttons POWER, HOME VOLUME UP The unit should power on. Once it does, you can release power. Use the volume UP and Down buttons to select "Wipe/Factory Reset" from the recovery menu. Activate the reset using the HOME button. When the DVR goes through it's setup again, it will be at factory defaults. The password will be 4321. Samsung Security DVR Reset Procedure #4 This reset will work on SDR models. It may also work on other models. With just the cameras showing, press the following in quick succession using the remote: Freeze Alarm Freeze Alarm Freeze Menu Enter Make sure you press them quickly, one after the other. If it doesn't work the first time, try doing it several times. It can take many tries to get the timing right. If/when it works, you should get a screen that gives you the option to reset. Samsung Security DVR Reset Procedure #5 This reset will work on SDR models where procedure #4 failed. It may also work on other models. Press the DVR Button to place the system in DVR Mode Press: Freeze View Return As with Procedure #4, you may need to press Freeze, View, and Return in in quick succession a few times to get it to work. The timing can be tricky. Samsung Security Reset Procedure #6 Courtesy Sergio Ayala To factory reset the SDR-B74301 Reboot the DVR Once the DVR has rebooted, enter the following sequence on the remote: UP, RIGHT, 5, 3, 3 You will be prompted to do a factory reset. Confirm This has been confirmed by several people. Thank you, Sergio! If this works for you, please thank him in the comments below. These reset procedures cover many Samsung Security DVRs, but not all. CCTV Networking Technical Support
2/18/2022 5:52:37 AM • Samsung Home... • Answered on Feb 18, 2022
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Have Samsung SDR-C5300N home security system with 6 cameras. The DVR is out and need another. Is there an upgrade or different DVR system that would be better??

Samsung security cameras are proprietary so you have to get another Samsung DVR .
1/15/2022 5:57:29 AM • Samsung Home... • Answered on Jan 15, 2022
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Lost remote to my Samsung SDR-5102N DVR AND I bought it second hand need to know how to reset password

Try with default ID and password "admin", and "4321". This particular model doesn't have a reset button, so the only way to reset it is by contacting Samsung who will then give you the reset method.
1/11/2022 3:36:27 PM • Samsung Home... • Answered on Jan 11, 2022
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Ipolis mobile app now says no more logins available

shutdown dvr. unplug it for 30 seconds and then re connect. should work fine
5/25/2021 2:05:48 PM • Samsung 4... • Answered on May 25, 2021
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What do I use if i don't have a remote for the samsung DVR SECUITY CAMERAS

The control stick toggles up and down as well as side to side - the menu options will appear on the TV screen when you press the middle button. Long press the center button to turn the TV on or off. Single press the center button to make a selection. Toggle left, right, up or down to select an option. https://mybk-experience.onl https://www.mcdvoicesurvey.onl/ mybkexperience mcdvoice
2/15/2021 3:36:31 PM • Samsung Home... • Answered on Feb 15, 2021
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How to reset to factory settings on Samsung SDR-5100N dvr without admin password

Try this How to COMPLETELY reset the SAMSUNG SDR-5100N when you`ve forgotten the password and it isn`t the default: 1) Make sure you are just seeing screens on the monitor 2) Push the [DVR] button on the remote so you will send the right commands 3) Enter the following seven key sequence in your remote control [FREEZE] [ALARM] [FREEZE] [ALARM] [FREEZE] [MENU] [ENTER] 4) A menu will pop up asking if you wish to do a factory reset your DVR (you do) 5) You will get a message that says "wait until your system turns off" 6) You will be asked to disconnect the power cable. You should do this for 10 seconds. When your system comes back on you can enter the default login of admin and 4321. Samsung customer support is superb. You can call 1-877-213-1222 and choose option 2. It won`t list DVR`s starting with "SDR" as ones that can get support on that line, but it is indeed the right place. Hopefully now I`ve saved you 30 min on hold though. Read more: How do I reset admin password on my Samsung sdr-5100N? - I forgot my admin password for my Samsung sdr-5100N so I need to reset my whole system./ OK OK :: Ask Me Fast at https://www.askmefast.com/How_do_I_reset_admin_password_on_my_Samsung_sdr5100N-qna7634189.html#q4934265 videos as well https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk03rhdW5Gx06g_ITz0cnrtrVhrM5YA%3A1613348627233&ei=E78pYO7eDezp_QbyybLgDw&q=samsung+sdr-5100n+forgot+password ..
2/15/2021 12:26:52 AM • Samsung Home... • Answered on Feb 15, 2021
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4 CH sde-3000n digital recorder. How can I reset password?

Try this and see if helps https://learncctv.com/how-to-reset-h-264-network-dvr/
1/7/2021 9:10:36 PM • Samsung Home... • Answered on Jan 07, 2021
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My camera on the samsung shy-3005 door intercom does not work

In many cases, the 'camera failed' error occurs because the Camera app has got itself into a bit of a mess. ... Go into Settings > Applications Manager and then swipe left for All Apps. Scroll down to the Camera app and tap on it. Now tap on Force Stop, then Clear Cache, then Clear Data.Dec 3, 2019
4/30/2020 11:40:13 PM • Samsung Home... • Answered on Apr 30, 2020
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SAMSUNG SWA5000 Wireless Receiver Module stopped working **help help**

HiI have the same problem, have you found the solution?cheers,
1/3/2020 11:32:29 PM • Samsung SWA5000... • Answered on Jan 03, 2020
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Looking for a manual for A Samsung SSC security system

Hi,



Am not familiar with an SSC-960, there are however SVR-960 (4 versions) by Samsung.



Normally Samsung follows similar installation procedures and the differences in their model are advance features and the length of recording time. If this could be of any help, this link is a users’ manual for a 1280 hrs model. It includes installation procedures.



Alternately you can try Google for “svr 960 pdf” but when I tried it most that I can get are German language versions.



Hope this be of some help/idea.  Good luck and kind regards.

11/18/2019 4:46:07 AM • Samsung Weather... • Answered on Nov 18, 2019
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I have a samsung sdr 3102 dvr. It did not come with a remote and I have forgotten my password. Is there any way to reset it. I tried to long in to samsungipolis.com, but it won't work either

Try to unscrew the cover of dvr housing and find REST/RST bottom press it you gonna return back to the default password
8/19/2019 12:58:04 PM • Samsung Home... • Answered on Aug 19, 2019
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How to access admin of samsung SDR74301N DVR which I forgot the password

Try to unscrew the cover of dvr housing and find REST/RST bottom press it you gonna return back to the default password
8/19/2019 12:57:07 PM • Samsung Home... • Answered on Aug 19, 2019
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HOW DO I RESET SAMSUNG DVR SRD 1653DP

My recent use of Samsung security devices leads me to believe that you MUST have the remote that comes with the device. Resetting is often done by holding the MODE button along with the PTZ button until prompted for a password (which takes around 5 seconds). Then enter 4321 when prompted.
7/13/2019 4:55:59 AM • Samsung Home... • Answered on Jul 13, 2019
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Can I get a manual for my samsung sme2220n monitor with build in dvr

Here is the User Manual samsung sme2220n https://goo.gl/oN87pM

6/14/2019 1:51:02 AM • Samsung Home... • Answered on Jun 14, 2019
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How to reset password for a samsung SDE-3004N DVR home security system. There is no remote for the system and have lost the password.

Samsung Security DVR Default Password

For nearly all Samsung Security DVRs, the default password is 4321. If it hasn't been changed since setup, then you can just use that to access the DVR. The default password is included in the reset procedures for completeness. If you have changed your password or access code for your Samsung Security DVR since it was setup, or if you changed it during the initial setup, use that password in place of the default password. The password will be the latest password that was set on the DVR. If no password has ever been set, then it will be the default.

Steps to Reset your Samsung Security DVR

Samsung Security DVR Reset Procedure #1
  1. Reset the unit to factory by pressing both [MODE] and [PTZ] button for 5 seconds
  2. Then enter the 4321.
Samsung Security DVR Reset Procedure #2
  1. Reset the unit to factory by pressing both [MODE] and [CH2] button for 5 seconds
  2. Then enter the 4321.
Samsung Security DVR Reset Procedure #3 This reset will work on Android based DVRs only. All steps are performed on the device itself.
  1. Turn the device Off Wait 2 minutes Press and hold the following buttons
    • POWER,
    • HOME
    • VOLUME UP
  2. The unit should power on. Once it does, you can release power.
  3. Use the volume UP and Down buttons to select "Wipe/Factory Reset" from the recovery menu.
  4. Activate the reset using the HOME button. When the DVR goes through it's setup again, it will be at factory defaults. The password will be 4321.
Samsung Security DVR Reset Procedure #4 This reset will work on SDR models. It may also work on other models.
  1. With just the cameras showing, press the following in quick succession using the remote:
    • Freeze
    • Alarm
    • Freeze
    • Alarm
    • Freeze
    • Menu
    • Enter
  2. Make sure you press them quickly, one after the other. If it doesn't work the first time, try doing it several times. It can take many tries to get the timing right. If/when it works, you should get a screen that gives you the option to reset.
Samsung Security DVR Reset Procedure #5 This reset will work on SDR models where procedure #4 failed. It may also work on other models.
  1. Press the DVR Button to place the system in DVR Mode
  2. Press:
    • Freeze
    • View
    • Return
As with Procedure #4, you may need to press Freeze, View, and Return in in quick succession a few times to get it to work. The timing can be tricky. Samsung Security Reset Procedure #6 Courtesy Sergio Ayala To factory reset the SDR-B74301
  1. Reboot the DVR
  2. Once the DVR has rebooted, enter the following sequence on the remote:
  3. UP, RIGHT, 5, 3, 3
  4. You will be prompted to do a factory reset. Confirm
This has been confirmed by several people. Thank you, Sergio! If this works for you, please thank him in the comments below. CCTV Networking Technical Support
6/5/2019 2:30:18 AM • Samsung Home... • Answered on Jun 05, 2019
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