Samsung Freezers - Recent Questions, Troubleshooting & Support

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What is causing water to leak both inside and under deli drawer

clogged drain
3/1/2023 12:31:00 PM • Samsung... • Answered on Mar 01, 2023
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Why would filter indicator light stay read on Samsung RS261mdbp after installing new filter? (I.e., LED did not turn blue after running water for over 3 seconds)

hold down the water button for 10 sec or till the light resets. it says it right on the button " filter reset"
10/10/2022 4:55:07 AM • Samsung... • Answered on Oct 10, 2022
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Why is the red light on? on the touch screen next to energy saver

have you tried pushing the energy saver button to see if it goes off. I would think it is the indicator for the energy saver
3/24/2022 2:29:19 PM • Samsung... • Answered on Mar 24, 2022
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Our samsung freezer 'RZ80FDRS1/XEU' Runs for a short while Or up to a few hours then cuts out and starts endlesly restarting.

Your description makes me think the compressor motor has shorted turns causing it to overheat and trip the thermal link. Time for a new compressor or a replacement freezer may be less expensive.
9/26/2021 3:03:06 PM • Samsung Freezers • Answered on Sep 26, 2021
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Freezer and fridge not working and starting to

it may be froze up, and require a defrosting. use a portable fan to speed up this process , also make sure the fan in the freezer compartment is working, with a little work and a zoom spout oiler, or some light motor oil, the motor can be sparked back to life.. freeze ups are common with the high humidity we are having these days.. jay the pool pump motor repair guy longwood Florida
6/14/2020 2:35:08 AM • Samsung Freezers • Answered on Jun 14, 2020
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My Samsung RFG293HAWP has an icemaker that is not making ice and is making a repeated sharp loud noise. Repeats about every 5 to 10 seconds.

I would guess, it is trying to clear the ice tray and not succeeding. Therefore, it doesn't know if it is empty (maybe it isn't) and doesn't make more ice. It is either stuck with or without ice in the tray or a drive gear is broken and preventing it from turning.
8/25/2019 7:15:34 PM • Samsung... • Answered on Aug 25, 2019
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How do I reset blinking code, 33 E, on Samsung French door fridge after power outage?

33 E code, hold energy saver button and the lighting button at the same time for 6 to 10 seconds
3/21/2019 8:58:06 AM • Samsung... • Answered on Mar 21, 2019
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What is the minimum width needed to ensure each door can open to 90 degrees?

That totally depends on how flush the fridge is with the cabinets.
10/4/2018 9:55:29 AM • Samsung... • Answered on Oct 04, 2018
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ICE FORM AT THE BOTTOM OF THE FREEZER ALL THE TIME, LEAKS OUT ONTO MY HARDWOOD FLOORS AND FORM PUDDLES

Step 1: . Unplug the fridge. You can wait until later but don't forget. Step 2: Freezer door. It's 4 screws, one in each corner. Just loosen them a few turns - don't take the screws out entirely - it's much easier putting the door back on when the screws are already in place. The door slides up & off. Step 3: Lower basket. It lifts out, no tools required. Now's a good time to start eating all your ice cream. Step 4: Upper basket. Remove the 2 screws at the front of the rails, then lift up the rails slightly on each side, to slide the basket forward. On the plastic pieces at the back sides of the upper basket, push in two tabs with your screwdriver on each piece & pop them up. This will let the upper basket slide out off the rails. Step 5: Icemaker. Remove the lower screw, then loosen or remove the two screws above the icemaker. Unplug the wire harness where it passes through the rear panel - squeeze the sides of the plug & pull. Lift the icemaker up & out. The water tube will slide out of the guide. Step 6: Plastic guards.The thermostat guard is the skinny piece to the upper right. Push in (to the right) the tab on the left side in the middle. The guard opens like a door pivoting on the right edge, & pulls out. The center fan guard has two tabs at the top on each end that push in toward the center, & another tab in the middle at the bottom of the guard that pops up. Step 7: Freezer panel. Remove the 4 screws in each corner. Push the thermostat back through the slot at the top, & also push the icemaker plug back through its slot. FAST/HARD WAY: Pull carefully up & out from the top middle edge. Be careful because that sucker is SHARP! The back panel will bend vertically in the middle as you remove it, but it's flexible & will pop back into shape. SLOW/EASY WAY: If you don't like bending the panel around the drawer slides, you can take off the slides. The metal rails have tabs that push in to release the whole slide assembly, which pulls out forward. You only need to take the rail housings off one side - when you go to remove the rear panel, just pull that side first. To release the upper section (that you already unscrewed in Step 4), left it up, bend in & pull out - the back end has a tab through the freezer wall. The lower plastic slide housing unscrews with 4 screws. Step 8: Ice Dam. By now you should see the ice problem. Typically the entire evaporator tray is completely iced, along with some of the tubing. MELT IT ALL. Warm water applied with a turkey baster works well. Be careful not to puncture the coils because ... that will ruin your fridge. Do all the ice melting while the drain is still plugged so it runs out into the freezer floor where you can sponge it up. If the meltwater goes out through the drain hole, it can flood the pan under the fridge - no big deal, just dirtier water & more mess. The drain hole is near the front of the rear tray in the middle. It's pretty wide (1/2?) & short, only ~2 inches long. It goes straight down into a rubber "duck bill" grommet that's probably plugged up with gunk, that you access from the back of the fridge... Step 9: Drain grommet. Pull out the fridge so you can access the back side. Remove the screws (6?) around the lower access panel, pop the power cord up & tilt the panel out of the way. The plastic tray under the fan is the evaporator tray - that's where the water SHOULD normally be dripping into & evaporating from. Behind (technically in front of) the fan, there's a black drain slide into the tray that leads up to your plugged drain. Push the slide aside to see the drain. There's a rubber "duck bill" grommet on the end. Pull it off & clean it - it's no doubt plugged with gunk. Better yet, trim the opening very slightly so the hole is larger - see this site for photos. Step 10: Put it all back together. Some tips: if you lived hard/fast & didn't remove the rails & rail housing, getting the freezer panel back in place . Make sure you slide the tray rails all the way out before you start trying to put the rear panel back. Bend the panel vertically along the middle so it springs back into place on each side. Again, wear gloves. Once it's in place, don't forget to run the thermostat wire & icemaker tube/plug out. When you put the the top tray back, make sure it's all the way to the front before you pop the plastic pieces on each side back down, so the gears on each side are aligned in matching grooves. Otherwise your drawer will be crooked & probably won't slide. Hope this helps. I have a Whirlpool GX2FGDXVY but these steps work on other models too including Maytag etc. here is the whole exert video of the whole eplanation watch it,(https://youtu.be/lhuBR1sKx7E)or kingsley
6/7/2018 10:21:00 AM • Samsung... • Answered on Jun 07, 2018
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Very bad smell coming from my Samsung refrigerator

most refrigerators have a small drainage hole leading from the inside rear of the compartment to an overflow container behind the unit, pull the unit away from the wall and check if the liquid in the container has become stagnant, if so simply clean it out and run a small amount of bleach down the hole to disinfect the tube.hope this helps.
1/16/2018 7:52:40 PM • Samsung... • Answered on Jan 16, 2018
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We installed several water filters with no

Your water distributor may have been adjusting chemicals to kill algae.Contact your water distributor for information. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
1/2/2018 2:27:37 PM • Samsung... • Answered on Jan 02, 2018
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Samsung model RS261MD

You have a defrost issue. This link will aid you in diagnosing and parts. https://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
12/16/2017 2:45:20 PM • Samsung RS261MD... • Answered on Dec 16, 2017
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Samsung RS263TDBP side by side refrigerator - fan in refrigerator side occasionally shuts off for a few days. Freezer works fine, bottom shelf/crisper drawers cool, but top shelves not cool as no ai

https://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help The link above may assist you in diagnosing your problem or you may need a house visit from a certified technician. Such issues are uncommon and would need some detective work. Sorry I am unable to assist you any further. I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
12/16/2017 1:59:11 PM • Samsung... • Answered on Dec 16, 2017
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Spring is broken on vertical hinge section, Samsung french door refrigerator model RF260BEAESR/AA. Need part number and directions on how to fix.

Go to searspartsdirect.com with your model number. You can find parts lists and diagrams there
11/15/2017 3:25:31 PM • Samsung... • Answered on Nov 15, 2017
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Samsung refrigerator has 21 E code flashing

Freezer fan error. Most likely the fan in your freezer has stopped working completely If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a
11/7/2017 3:31:47 PM • Samsung... • Answered on Nov 07, 2017
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Samsung rf217acpn/xaa fridge not staying cold and ice build up.

Be sure the drain is clear these are well known for drain blockage. the area behind the shelves is where you would find the evaporator and drain hole. "Always disconnect power before trying to repair any appliance."
10/23/2017 1:05:44 PM • Samsung 19.7 Cu.... • Answered on Oct 23, 2017
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