Samsung SC - Recent Questions, Troubleshooting & Support

Good News!! I have found a way to fix this loud high pitch "grinding" noise, sudden battery "draining" accompanied by the eject "D" symbol being displayed only after a few seconds of tape play. And absolutely No thanks to Samsung's customer service. Although seemingly polite, I had to talk to 6 customer service representatives before they properly transferred me to Executive Customer Relation(ECR). They said they were experiencing technical difficulties. Once I got through, the ECR rep. insisted that the repairs will cost $160 mainly due to the cost of the parts and also admitted that he didn't know much about the technical aspect of the camcorder. And I was repeatedly told that this was not a known or "universal" issue so the warranty cannot be extended.

It is indeed a mechanical problem. The camcorder had only been used three times and kept in storage in its original box with no temperature extremes since I had puchased it at the end of 2006.

Here is the SOLUTION:
1) Gently unscrew and remove the front casing portion of the camcorder.
2) Directly underneath the lens there is crosslike metal support that extends from the tape compartment chassis. The green circuit board should rest on top of it as shown below instead of being under it .

13e6f7e.jpg Now the camcorder functions properly consistently. The cost = $ 0.

Samsung SC-D363... • Answered on Nov 28, 2019

There are tons of programs that will do this automaticly for you. You just load the file and select the output and start. Some are free, but those with more features will charge for the program. Try and type avi to mpeg converter. You can also try They have forums for assistance as well as software recomendations.

Samsung SC-D363... • Answered on Nov 14, 2019

You can install Windows XP in same computer/ laptop as alternate OS in other partition of HDD and keep use of Samsung camera.

Samsung SC-D6040... • Answered on Oct 23, 2019

I think you can go to the SAMSUNG website and download the software for free

Samsung SC-D353... • Answered on Sep 19, 2019

I guess the DVD player that you are using is incompatible of playing DVD -R
Please check if it can.

Samsung SCDC163... • Answered on Jul 06, 2019

Hi. this unit will need to be serviced by the manufacture. this is a major disk error that has occurred. there is one or more corrupted sectors on the hard disk that is used for recording. Unfortunately, you have lost all dated at this time. Contact Samsung for this repair.

Samsung SC-DX103... • Answered on Jun 14, 2019

You can download the manual from the manufacturer's web site at

Samsung SC-DC164... • Answered on Mar 18, 2019

Error message - Internal Printer Error (J) ...... RX ......L1P01 on a Samsung ER 7000 Cash register

Samsung SC-L770... • Answered on Jan 11, 2019

I would go straight to customer support at & ask for 1 there. They are bound to have it.

Samsung SC-D365... • Answered on Jan 11, 2019


Samsung SC-D353... • Answered on Nov 08, 2018

If you are adventurous you can replace it yourself for about $60.00 from the below link.

Samsung SC-D353... • Answered on Oct 25, 2018

Sounds like the memory stick is corrupted and needs to be replaced. If you need further help, reach me via phone at

Samsung SC Video... • Answered on Feb 13, 2018

just buy a new TV, because its costly for repairing

Samsung SC-L610... • Answered on Jan 03, 2018

Not finding what you are looking for?

1,851 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Video Cameras Experts


Level 3 Expert

85239 Answers

Lawrence Oravetz

Level 3 Expert

10548 Answers

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2028 Answers

Are you a Samsung Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Samsung Video Cameras

  • Forum

View Most Popular

  • Samsung Video Cameras