Royal Recent Questions, Troubleshooting Help & Support

If you have a program book, most cash registers have a total reset, sometimes unplug, program mode, hold down clear and plug in, Not sure on this Royal but remember you will loose all programs and totals, and you will have to reprogram...

Was an answer ever posted for this issue

http://www.fixya.com/support/t26580311-when_royal_1620mx_shredder_randomly https://images-na.ssl-images-amazon.com/images/I/81GTHxKpz9S.pdf

its the format of the card. format it to the right type I.e fat 32 etc etc

Let me try and do a better job....... This machine is so dreaded awful that it has been discontinued and the reviews are horrid, because of this there is no support. the best solution is typically find someone with it and ask them to share. Never the less I still spent more time looking for it. Because I want you to get what you came here for I did find a solution. Manufacturer Info 1.800.524.0799 its actually to the point this company does not acknowledge this item anymore and does not offer support. Then this https://www.cashregisterstore.com/Programming-Manual-in-PDF-Format-for-Royal-310DX.html company says they will sell it to you for money(at your own risk this is not an endorsement ) this looks promising check here https://www.howtomendit.com/answers.php?id=470331 They will be able to get you the information your looking for . I would have contacted this company for you but they are closed. Good luck https://www.6ya.com/mr.mike

Use a large O ring sometime two of them of the right size. It will work.

I just had this exact problem with my shredder. I found that the LM324 IC on the circuit board was shorted out, and it tool the LM7812 regulator with it. I replace both and it's good as new.

The continuous running tends to be that the sensor that detects that there is material still to be shredded is either dirty or has some paper stuck in front of it.

Always google. Tom says so.

Has it got too hot