Roku Televison & Video - Recent Questions, Troubleshooting & Support


Need registration code to link a roku to amazon prime

I have the save problem when i access my amazon prime video, and this topic does help me out. BTW, if you hope to copy or share your Amazon video purchases anywhere, you may interest in removing DRM from Amazon video on demand.
1/30/2024 2:22:03 AM • Roku 2 HD • Answered on Jan 30, 2024

I am having difficulty hooking up my old VCR to a TCL Roku TV.

Check the shielding of your antenna. Moreover make distance between VCR and antenna cable. In fact VCRs have a built in modulator and its signal is strong as compared to local antenna signal. There is another way, connect the local antenna in VCR RF In and connect RF Out of VCR to TV. In this scenario you have to tune your VCR to get the antenna channels instead of TV. It will solve your problem.
12/14/2023 2:37:10 PM • Roku Televison &... • Answered on Dec 14, 2023

50 in onn roku tv piocture problem

Hi Randy, it sounds like you have a timing control board from another model or series TV, they can look identical but have different programs in the processor IC, if this isn't the case then something was changed in the service menu while the set wasn't operational. We've seen it happen in our repair center, we replace a board with the correct part but the picture is upside down or reversed, had to have happened when the owner was pushing buttons without a picture on the screen
11/21/2023 6:09:31 PM • Roku Televison &... • Answered on Nov 21, 2023

Lost the remote and need to connect to new wifi

If your Simpson Aquarius 824 washing machine is not spinning, there are a few potential causes for this issue:
  1. Drive belt: The drive belt that connects the motor to the drum may be worn out or broken. If the belt is loose, damaged, or slipping, it can prevent the drum from spinning. Inspect the drive belt for any signs of wear, damage, or slackness. If necessary, replace the drive belt with a new one. Refer to the user manual or contact Simpson customer support for guidance on accessing and replacing the drive belt on your specific model.
  2. Motor coupler: The motor coupler is a component that connects the motor to the drum. Over time, the coupler can wear out or break, resulting in no spinning action. Inspect the motor coupler for any signs of damage or wear. If it appears damaged, it will need to be replaced. It's recommended to consult the user manual or contact Simpson customer support for instructions on how to access and replace the motor coupler.
  3. Lid switch or door lock: Washing machines often have a safety feature that prevents spinning if the lid or door is not properly closed. Check if the lid or door is securely closed and make sure the lid switch or door lock mechanism is functioning correctly. If the switch or lock is faulty, it may need to be repaired or replaced.
  4. Motor or motor control board: If the motor or motor control board is malfunctioning, it can prevent the drum from spinning. In this case, professional repair or replacement of the motor or control board may be necessary. It's advisable to contact Simpson customer support or a qualified appliance repair technician for further diagnosis and assistance.
Remember to refer to the user manual for your specific Simpson Aquarius 824 model for detailed instructions and diagrams. If you're unsure or uncomfortable performing any repairs yourself, it's recommended to seek professional help to ensure safe and proper repairs.
7/16/2023 2:59:44 AM • Roku Televison &... • Answered on Jul 16, 2023

Bytecc 4K2K LPCM 7.1 Extractor

It appears that the Bytecc 4K2K LPCM 7.1 Extractor may not be fully compatible with the ARC (Audio Return Channel) feature on your ONN Roku 40 TV. Here are a few suggestions to potentially solve the issue:

1. Ensure that both your TV and the Bytecc 4K2K LPCM 7.1 Extractor support the ARC feature. Check the user manual for the specific HDMI port on your TV that supports ARC, as not all HDMI ports may have this feature.

2. Double-check your TV audio settings. Make sure the audio output is set to HDMI ARC, and if there's a setting for audio format, choose LPCM.

3. Try using a high-speed HDMI cable that supports Ethernet, as the ARC feature requires this type of cable.

4. Perform a factory reset on your Extractor and reconnect it to the HDMI ARC port on your TV.
6/14/2023 6:42:16 PM • Roku Televison &... • Answered on Jun 14, 2023

TCL Roku tv black screen

Bad LED backlights, they only last a couple years avg on this model set
6/9/2023 5:37:31 PM • Roku Televison &... • Answered on Jun 09, 2023

TCL 55R617 Roku TV Screen Image is almost all white.

Considering you replaced all 3 boards, if you received working boards there isn't anything else that can cause this other than the panel itself, this set has the tcon board incorporated into the main board, other than the driver IC, that's part of the panel boards, chances are that's where the issue is at. This IC can be replaced however I'm doubtful you would have the equipment to do it, you would need to remove the panel, then isolate the connectors from the board to the panel as they will be destroyed by the heat needed to replace the IC, remove the IC with a heat gun, and install a new one with the same method, it's basically impossible to do unless you have advanced soldering skills and the correct equipment that most people would not own. We've changed a number of them in our repair center but we have the know how and equipment to do it, we charge around $100 to replace it. You could check around your area for a service center that does it, it's also possible it could be something in the panel itself however we've found in most cases on this model panel it's the reg ic
5/4/2023 7:08:20 PM • Roku Televison &... • Answered on May 04, 2023

Onn 100012588 backlight problem?

Check for appropriate voltages going to the backlights from the PSU. If voltages are ok and still no backlights you may have to take the screen off and use a backlight tester to verify the individual strips integrity. This is tricky and you stand the risk of damaging the panel so be careful or get a professional to do it. If you are wondering why not purchase new backlights because everything else seems to be fine but the backlights are the only thing that's not functioning, that's because it is possible that the paper thin strip that connects all the individual backlight strips is shorting to the frame. We've had the same issue with this model and other brand/model that uses the same paper thin strip. We became aware that the strip was shorting to the frame by accident when we disassembled the screen an got to the backlights. We happened to be touching the connector strip and the metal frame and got a jolt and the backlights lit up momentarily when that happened. So we used a meter and verified there was a short. To rectify this situation (first verify that all your backlights are still good by using a backlight tester) then use a piece of electrical tape ( the length of the connector strip)and place the connector strip squarely an the tape providing extra insulation between the connector strip and the metal frame. If you don't have a backlight tester and you're just a do-it-yourselfer you can (since you are already at the connector strip) just proceed to use the electrical tape as described above and if you get backlights now then walla. You don't have to reassemble the screen to test if the backlights work. Just plug in TV and press the power button. The backlights will come on anyway. The pictures shows the connector strip placed on the black electrical tape. 20230501_123749-wr52eocwpv4qhz2euganqwte-d-0.jpg 20230501_123739-wr52eocwpv4qhz2euganqwte-d-1.jpg 20230501_123739-wr52eocwpv4qhz2euganqwte-d-2.jpg
5/1/2023 7:09:43 PM • Roku Televison &... • Answered on May 01, 2023

How to set up Sennheiser T1410 to Roku TV

As long as the television has Bluetooth ..
4/8/2023 5:16:43 AM • Roku Televison &... • Answered on Apr 08, 2023

AA59-00600A Remote to roku

Original Samsung AA59-00600A TV Remote Control ...

Walmart > Original-Samsung-AA59-00... Buy Original Samsung AA59-00600A TV Remote Control Television from Walmart Canada. Shop for more Remote Controls for TV available online at "); background-repeat: repeat-x; display: inline-block; overflow: hidden; position: relative; background-size: 14px 11.4px; height: 11.4px; width: 68px;">"); background-repeat: repeat-x; display: block; background-size: 14px 11.4px; height: 11.4px; width: 70px;"> Rating: 5 · ‎1 review · ‎$13.49 · ‎In stock
3/11/2023 10:09:30 PM • Roku Televison &... • Answered on Mar 11, 2023

I can't change Roku TV backlight brightness?

If you're unable to change the backlight brightness on your TCL Roku TV and the backlight remains on even when the LCD screen is turned off, there may be an issue with the TV's firmware or hardware. Here are a few things you can try:
  1. Reset the TV: Sometimes resetting the TV to its default settings can fix issues like this. To reset your TCL Roku TV, go to Settings > System > Advanced System Settings > Factory Reset. Note that this will erase all your settings and preferences, so you'll need to set them up again.
  2. Check for updates: Make sure your TV's firmware is up to date. Go to Settings > System > System update and check for updates. If there's an update available, download and install it.
  3. Check the cables: Make sure all the cables connected to your TV are securely plugged in. If the backlight issue started after you took the TV apart, it's possible that a cable came loose or wasn't plugged in correctly.
  4. Contact TCL support: If none of these steps work, it's possible that there's a hardware issue with your TV. Contact TCL support for assistance or consider taking the TV to a repair shop.
2/28/2023 1:34:41 PM • Roku Televison &... • Answered on Feb 28, 2023

TCL 65" Roku black screen. No voltage to LEDs. I replaced power supply board and still no voltage. What else could it be?

If you have replaced the power supply board and there is still no voltage to the LEDs, there could be a problem with the LED driver board or the LEDs themselves. First, try to check the LED driver board for any visible signs of damage, such as burnt or swollen components. If there is no obvious damage, you may need to test the board using a multimeter to check for any faulty components. If the LED driver board is not the problem, it is possible that the LEDs themselves have failed. To check this, you can use a multimeter to test the voltage across the LED terminals. If there is no voltage, the LEDs may need to be replaced. It is also worth checking the cable connections between the LED driver board and the LEDs to ensure that they are secure and properly connected.
2/27/2023 1:13:49 PM • Roku Televison &... • Answered on Feb 27, 2023

How do you hook up a Roku box to a LC320EM2

To connect a Roku box to an LC320EM2 TV, you'll need to follow these steps:
  1. Connect the Roku box to the TV using an HDMI cable. Locate the HDMI port on the back of the TV and plug one end of the cable into the Roku box and the other end into the TV.
  2. Power on the Roku box and the TV.
  3. Change the input source on the TV to HDMI by pressing the "Input" or "Source" button on the TV remote. Keep pressing the button until you reach the HDMI input that the Roku box is connected to.
  4. Follow the on-screen instructions on the TV to complete the Roku box setup process. This will involve connecting the Roku box to your home Wi-Fi network and creating a Roku account.
  5. Once the setup is complete, you should be able to use the Roku remote to access various streaming services, such as Netflix, Hulu, and Amazon Prime Video, on your LC320EM2 TV.
If you have any issues during the setup process, refer to the Roku box manual or contact Roku customer support for further assistance.
2/15/2023 7:57:46 AM • Roku Televison &... • Answered on Feb 15, 2023

Onn 65 Roku TV won't turn on

Opposed to me typing or pasting someone else's info here is what appears to be the best solution for you... screenshot_20221120-214424-32ulzjr1454dtty5dik04qcx-d-0.jpg
2/8/2023 1:52:47 PM • Roku Televison &... • Answered on Feb 08, 2023

I have a onn Roku tv the back lights are not working how do I tell if it's the driver board or the light strips them self

99% chance of it being the backlights as they fail very often on ONN brand TV's.
2/7/2023 8:04:44 PM • Roku Televison &... • Answered on Feb 07, 2023

Im getting double images on tcl roku tv when i replaced the control board

What board are you calling the "control board" are you talking about the t-con board or main board?
1/27/2023 12:38:13 AM • Roku Televison &... • Answered on Jan 27, 2023

TCL Roku 55S401 stuck in boot up loop

If your TCL Roku 55S401 is stuck in a boot loop, there are a few things you can try to fix it.
  1. Try unplugging the TV from power for at least 45 seconds, and then plugging it back in and try if it boots.
  2. Try doing a factory reset on the TV by going to the TV settings and selecting "Factory reset."
  3. If none of these steps work, contact TCL support for further assistance.
Please note, if the TV is still under warranty, it is better to contact the manufacture first.
1/21/2023 12:49:34 AM • Roku Televison &... • Answered on Jan 21, 2023

Unplugged my roku tv while it was on, screens black and resets won't fix it but sound still works. What to do?
1/16/2023 4:19:12 PM • Roku Televison &... • Answered on Jan 16, 2023
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