Rio Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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My Rio says upgrader when I turn it on

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA
5/4/2024 7:07:30 PM • Rio Forge Sport... • Answered on May 04, 2024
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My karma isnt being detected on pc

DO you still have the Karma? I would like to buy for Parts if you are interested. Please reply to [email protected]

Thanks
7/28/2021 8:28:51 PM • Rio Karma MP3... • Answered on Jul 28, 2021
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Need RIO EX1000 Power Supply Board.

Hello,
I don't have any solution for your problem BUT you can resolve mine : what color are the rings of the AR51 component (next to the big dissipator)
Regards
11/25/2018 1:58:58 PM • Rio EX1000 CD... • Answered on Nov 25, 2018
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My new song on my SD card won't read on Rio Sport mp3 player.

I think the reason is is because the song is in the wrong format where did you get the song from was it the same place you usually get songs from and did you change the format by accident this could be the only problem that you're having
3/28/2018 3:23:19 AM • Rio Audio... • Answered on Mar 28, 2018
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My Rio Sport S35S MP3

There is a possibility that the format may be different then the MP3 Player. You may need to connect the MP3 directly to the computer in order to transfer the files.
1/29/2018 9:41:29 AM • Rio Sport S35S... • Answered on Jan 29, 2018
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Windows says it no longer supports my s35s rio mp3

You can either uninstall windows media player or you can restore windows to an earlier date and time.
1/2/2018 1:45:02 AM • Rio Sport S35S... • Answered on Jan 02, 2018
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Rio will not turn on

Mine JUST did that and after a while I pressed in the emergency start button on the top in the little hole.
9/12/2017 5:39:47 PM • Rio Carbon MP3... • Answered on Sep 12, 2017
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Rio carbon player does not

try puting a cf card in it or look up problem on google if this doesnt help hold in menu and power for 4 seconds see if this helps in undoing the upgrader message if not try connecting it to a windows pc with xp or 7
9/12/2017 5:33:53 PM • Rio Carbon MP3... • Answered on Sep 12, 2017
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