Rio Logo

Rio Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 135 Products
  • 536 Answers

First make certain that somebody (perhaps a child) hasn't been playing with the controls or altering the settings. If they are OK, something might have snapped inside. Video recorders generate a great deal of heat when running this can cause all sorts of faults.

Rio Go Video... | Answered on Jul 16, 2013

Hi you can e-mail me at [email protected]
I repair anything with the karma.

Thanks David

Rio Karma MP3... | Answered on Jun 20, 2013

remove the power and batteries asap and leave it that way for two days. power kills not water--- removed any removable parts. good luck

Rio Carbon MP3... | Answered on Mar 30, 2013

I also opened mine up and blew out some dust ...gave it a few good wacks and then it magically worked again :) try it, as once said, it doesn't work now, so what do you have to lose, right?

Rio Forge Sport... | Answered on Mar 18, 2013

Hi when you have your karma hooked to your pc. open your karma in the rio manager and highlight all the songs in your karam by selecting edit and then select all. then right click on the songs you have high lighted in blue and select save as then you can save the song were you want to in your PC. If anyone needs help or repair with there karma i have been repairing them for 2 years now. E-mail me at [email protected] thanks

Rio Karma MP3... | Answered on Mar 03, 2013

Only for sure way is to take the machine apart. This is not near as difficult as it seems. Benefit to this is you will find out what caused the jam.

Rio Govideo Go... | Answered on Jan 28, 2013

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Rio Experts


Level 3 Expert

8597 Answers


Level 3 Expert

13434 Answers


Level 3 Expert

85239 Answers

Are you a Rio Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides