Rio Car Audio & Video - Recent Questions, Troubleshooting & Support

  • This really sounds like you are getting a bad signal for one reason or another. Sometimes it will sound like the signal is scrambled, cut in and out or seem like it is delayed or slow of sorts.
  1. This can be cause from a bad placement in the antenna.
  2. The antenna itself can be failing.
  3. The wire for the antenna is often ran through a door or window and from being kinked and pinched can negate the coax.
  4. Always make sure the antenna is pointing to the south
  5. Always make sure the antenna has a clear and open area to receive the be reception.
  • There are some things to try.
  • The first thing is you can try to "refresh" your connection.
  1. Turn your receiver to channel "0."
  2. You will see a code come across the screen.
  3. Now switch to channel "1."
  4. Now go to the XM website
  5. Now log in. If you don't have an account then create one.
  6. When you log in go to the "Help & Support" area.
  7. Now click on "Refresh My Radio."
  8. Make sure the radio remains still and wait until the screen on your receiver says "Refreshed."
  9. You can also contact by phone XM/Sirius and they can assist you with this.
  • If all this does not help you may just need to get a new antenna. This can be purchased from the link I provided as well.

  • Hope this helps and thank you for using FixYa.
Regards, Tony

Rio SIRIUS... | Answered on Aug 11, 2011

with starmate 3 press at same time menu +memo+band with the radio on (with sirius screen only)

Rio SIRIUS... | Answered on May 29, 2011

Your power jack needs to be repaired or replaced. Check out eBay for repair services.

Rio SIRIUS... | Answered on Apr 25, 2011

Best way is to contact sirius and ask. Otherwise find a friend who has on buy a "learning" remote and copy the buttons over

Rio SIRIUS... | Answered on Feb 28, 2011

well im not sure of your level of experience in sound systems but check your fuse on your amp then check to see if your rca jacks are plugged in correctly to your deck then to the amp there is also a blue wire from the deck to the amp alot of people do not connect this and there for no sound it also goes from the deck to the amp and if your power wire from the battery with a fuse on it is not blown or even installed at all for that matter and the negative wire from the amp grounded to bare metal on the body of the car make sure of that hope that helps.

Rio SIRIUS... | Answered on Mar 23, 2010

Hello jimmytopps,

Unless the unit itself is defective, there's either a problem in the wiring or you have a burned out fuse. Check both the "always on" power lead and the 12V switched leads, usually yellow and red. Use a voltmeter and test each one to ground. The yellow one should read 12V with the ignition either on or off. The red one with ignition on or in accessory. If they don't, check the wiring and fuse. If they do, the unit is defective.

Hope this helps.

Rio SIRIUS... | Answered on Feb 21, 2010

I do this repair for the ST2's. I can replace the SID chip and give your radio a new ID that you can activate with Sirius. I am on Ebay and my user name is rarey57siriusXM. Look me up I also do LCD and scroll wheel repairs for the Stiletto 10 and 100's. Cost of this repair service is $24.95 and that includes free priority mail shipping back to you on all these different repairs. Thanks

Rio SIRIUS... | Answered on Feb 21, 2010

When you hit the menu button go to FM transmitter and make sure is is turned on, and sellect a frequency
to set it to that is not being used by a radio station, tune you radio to the same frequency. if you are using the audio out on the starmate to plug directly into an aux in on you stereo, there should be a audio level adjustment in the menu as well.

Rio SIRIUS... | Answered on Aug 18, 2009

Press "Menu"
scroll down to "sirius id"
press "select"

Rio SIRIUS... | Answered on Jul 09, 2009

Go into the menu and make sure the audio out is turned up

Rio SIRIUS... | Answered on Jul 06, 2009

If they are paired together by color, you can turn the raido on and hook one speaker up and then use the fade and balance controls on the radio to figure out which wires go to which speakers

Rio Car Audio &... | Answered on May 04, 2009

Codes for ntl ireland were last rolled 18th June:
00 = 75 92 B1 CC 6F 23 20 F1
01 = F2 46 B1 59 04 61 77 71
Codes for Telewest last rolled 18th July
00 = 75 4A 66 04 CF 7F 55 F3
01 = 2A 09 4D DF CD 33 00 B9
00 = E1 53 E6 8C 74 9C 01 56
01 = EF 78 82 33 DF EF CB 15

Rio SIRIUS... | Answered on Jan 18, 2009

With the antenna plugged in, it may take a minute to aquire the signal. If it takes more than a minute there is a problem with the antenna or the reciever.

Rio SIRIUS... | Answered on Oct 01, 2008

If you bought it within a year, it should be under OEM warranty. If it has been longer than a year, but shorter than two years, and you bought it with Visa, MC, or American Express, you probably qualify for extended warranty protection from your credit card company.

Rio SIRIUS... | Answered on Aug 27, 2008

Should there be something that you are missing?

Car Audio &... | Answered 10 hours ago

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