Riccar Vacuums - Recent Questions, Troubleshooting & Support


Link below to company with some info and contact info
https://www.riccar.com/customer-support
One place it says if your vacuum has a thermal overload reset see owners manual if vacuum will not start. It also says make sure hose is not plugged and filter and bag are good.

Manual below has a troubleshooting guide
http://media.riccar.com/manuals/RSQ1_OM1706.pdf
https://az589519.vo.msecnd.net/productdocuments/Riccar_RSQ1_supraquick.pdf

Riccar Vacuums | Answered on Apr 26, 2020


Hi susanchri43,

Have you tried resetting the machine using the reset button on the back of the vacuum? If not please press the reset button. Here are additional troubleshooting steps that you may apply to determine what's wrong with it.

1. Ensure that the power cord is firmly in. You may also try to unplug and replug the power cord.

2. This vacuums are equipped with a thermal motor protection circuit that will shut the vacuum down if it detects excessive heat up. Overloading due to a clog, or the bag being full can cause heat up.

3. Check the hose pipe or the upright's mouth and remove any obstacles. Use a broom handle to poke any debris that may become trapped in the hose.

4. Unplug the machine and use your fingers to pull out any debris in the machine's mouth. Cut any thread or string that may have become wound around the rollers. Plug the machine back in and press the reset button on the back of the vacuum.

5. Switch the carpet switch to the "Carpet" position if you are using the vacuum on carpet and the vacuum won't pick up debris. Turn the tool activation switch to the "Off" position. Take a look at the light marked "Brushroll." If it's illuminated, remove the cause of the jam at the brushroll.

6. If the vacuum allows dust to escape, check if all the covers are tight. The filters and vacuum bag must be installed correctly. The filters snap into place and cannot be washed and re-used. Make sure the base of the bag collar is on the bag supports.

Hope it helps.

Thank you for using FixYa.

Riccar 8955... | Answered on Dec 01, 2019


Either the cord is bad or the reset button has tripped. It could also be a bad hose or switch. Canisters are harder to diagnose because the electricity for the power nozzle runs from the canister to the power nozzle.

Riccar Vacuums | Answered on Oct 29, 2019


I usually just break them off. The new one will literally pop on. Don't forget to take of the hubcap and put it on the new wheel.

Riccar Vacuums | Answered on Oct 29, 2019


I can’t really help with the bag issue because I’ve never heard of that before. But my guess is that the bag isn’t breathing properly or is overly full. If the vacuum sounds louder it’s possibly because the fan is off balance and/or the brush could be bad. To test this turn both switches on and listen is the vacuum sounds normal then we know it’s not the bypass motor. If however you put the handle back and the vacuum is loud it’s probably the fan in the direct air motor. You can also take the brush out and do the same test to see if the loud noise is coming from the brush. If you take the brush out and run both motors and they sound fine, you know the problem is in the brush. Hopefully that helps.

Riccar Vacuums | Answered on Oct 29, 2019


Slide a small screwdriver beside the wheel and rotate it to push up on the axle holding the wheel in place

Riccar Vacuums | Answered on Oct 23, 2018


Your 8955 could be up to 17 or 18 years old. If yours is old or has been heavily used it may have a wiring short somewhere. The screw holding the handle in to the body of the vacuum might be loose which can cause the handle to not full engage the switch. Try wiggling the handle back and forth to see if it causes the power to turn on and off. Tighten the screw holding the handle in.
If the nozzle housing is restricted from pivoting freely by wear or dirt or debris the nozzle may not go all the way down when the handle is reclined back into the vacuuming position. Inspect the pivot area closely.

Riccar Vacuums | Answered on Oct 23, 2018


Hello,

This sounds like it is most likely a belt issue with your Riccar. In order to verify this, turn the vacuum on and turn it over on it's side after making sure that the carpet / floor switch on the top of the roller brush housing is turned to Carpets.

When you turn the vacuum on after changing the switch to carpet mode, does the roller brush spin? The belt controls the the roller brush and makes it spin. When the belt is broken or stretched out, and the brush is not spinning, or stops as soon once it hit carpeting, the brush roller will no longer help pull the vacuum forward. This would explain why the vacuum is very hard to push.

In order to help you the best, I went ahead and took some pictures for you on how to change the belt. The only really tricky part is the clutch actuator arm. If you don't already have a new belt, here's a link for you to a 2 pack of belts for your 8955 on our website:
Riccar 4000 / 8000 Series Upright Belts (2pk)

The model that I took pictures of is actually a model 8650, but this is identical in every way to your 8955 in terms of changing the belt.

What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unplugged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


485aeb8.jpg
Step 2: Unscrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, this is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;



Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;

fa36553.jpg

Step 5: Once you have removed the actuator arm from the clutch, as well as the belt guard, lift straight up on the roller brush and remove the roller brush from the vacuum cleaner:




Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take a new belt and wrap it around the metal pin in the back of the vacuums agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;

f76bd31.jpg


Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), put the other end of the belt through your roller brush;

68efbd6.jpg


Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, as well as continuously having to replace belts. You can see on the end cap of the roller brush (the right side where the belt rides) that there are two little teeth that protrude out of the end cap. Here's a picture of how it looks:

96719f8.jpg

Step 9: With the roller brush inserted through the belt, position the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove inside of the roller brush housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg

Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right.

Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Make sure that the rug / floor switch set to the carpet setting again, and then turn the vacuum upside down again so the brush and belt are exposed again.

Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg

tep 13: The last tricky part can be reinstalling the metal bottom plate. There is a little lip on the front of the vacuum cleaner that the edge of the bottom plate has to slide under for it to be installed properly. A lot of people just install the bottom plate over top of this lip, and this prevents the brushes from hitting the carpet as close as if the bottom plate is correctly installed. It will take away the vacuums cleaning cleaning ability dramatically. Here's a picture of the lip with the bottom plate in the backgroud;

Step 14: Slide the metal bottom plate into the lip on the vacuum cleaner, and fasten the screws back into the bottom plate to secure it. This is the way it will look if the bottom plate is installed the WRONG way.

381c631.jpg

Here's a picture of the RIGHT way to install the bottom plate:

0b3129c.jpg

The Riccar 8955 is great vacuum, and cleans better then most other upright s when it has a new belt on. I hope that this repair solution is helpful to you in fixing your vacuum. If you did, please be sure to click the Thumbs Up Icons in the top right hand corner of the solution. Feel free to request a clarification on the repair if you have any questions. I'm always happy to answer any questions. I hope will consider GoVacuum.com storefront for any Riccar supplies that you may need. We carry all Riccar Vacuum Bags, Filters, Belts, and Parts.

Thank you very much,

Chris J.
GoVacuum

Riccar 8955... | Answered on Sep 06, 2018


you will need to get the whole base plate look on ebay

Riccar Vacuums | Answered on Sep 06, 2018


Start by checking the suction opening by the brushroll. Then remove the screws and take the nozzle cover off. Remove the cover to be able to inspect the impeller for clogs or debris. Pull the motor if necessary to gain access to the lower end of the suction tube/handle.

Riccar Vacuums | Answered on Sep 04, 2018


Your 8650 is likely about 30 years old. It may not have a reset switch. If it won't run it may need a new cord or switch. If it's in good shape it may be worth having it looked at by your local Riccar dealer.

Riccar Vacuums | Answered on Aug 05, 2018


Lay the vacuum on the floor upside down, remove two screws to remove bottom plate to get to the lightbulb

Riccar Vacuums | Answered on Jun 02, 2018


Hello, Refer to page 9 of this owners manual. It involves removing a plate on the bottom.
http://media.riccar.com/manuals/8000_Owners_Manual.pdf

Riccar Vacuums | Answered on Jun 02, 2018

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