Reliance Water Heaters - Recent Questions, Troubleshooting & Support

use air compressor and blow in the drain plug to dislodge the junk in tank

Reliance Water... | Answered on Apr 22, 2020

nope the 606 is gas and dont use elements

Reliance Water... | Answered on Sep 08, 2019

Thermocouple is the issue most likely
page 17 in link.
if your heater has a fame arrestor it may be dirty and restriction air into combustion chamber

Reliance Water... | Answered on May 28, 2019

Please call for service.

Reliance Water... | Answered on Mar 28, 2019

Shut off unit then turn off water to house at water main out side. Drain water heater remove old valve install new

Reliance Water... | Answered on Jan 24, 2019

The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.

Reliance & 50gal... | Answered on Nov 09, 2018

Why Does My Electric Water Heater Reset Button Keep Tripping? So the red reset button on your electric water heater keeps popping out and needing to be reset.
Here's the most likely problem: The water in your water heater is getting too hot.
When the water temperature in your water heater exceeds 180°, the red reset button (also known as the high-limit switch) trips. This tripping protects you from getting scalded or burned when using hot water in your home.
OK, but then what's causing the water in your water heater to get so hot? The most likely cause is a bad thermostat.
How a bad thermostat causes your water heater reset button to trip Electric water heaters have a lower and upper thermostat-one for each heating element.
The thermostats are responsible for controlling the heating elements. When the water has cooled off, the thermostats kick on the heating elements to heat the water. And once the water has reached your desired temperature, the thermostats shut off the heating element.
(This is very similar to the way your heating and air conditioning thermostat controls your home HVAC system.)
But these thermostats can go bad. When they do, they sometimes get stuck in the "on" position. This means that that the heating element continues to heat your water, eventually causing the high-limit switch to trip.
The fix: The bad thermostat needs to be replaced. A plumber can use a multimeter to test the thermostats and find out which one is bad.
Other problems that can cause your high-limit switch to trip While a bad thermostat is the most common reason your water heater's reset button may trip, it's not the only one. Other common causes include:
  • A shorted heating element-It may be that the thermostat is working just fine and shutting off the heating element. But a short in the element is causing it to continue to heat your water.
  • Loose wiring-A loose wire in the water heater can generate heat that can cause the high-limit switch to trip.
  • Bad high-limit switch-The switch itself may be malfunctioning and tripping when it shouldn't be.

Get a professional plumber's help

Do you live in the Minneapolis-St. Paul area and need a reliable plumber to help you troubleshoot your water heater problem? Contact MSP Plumbing. We can usually fix the problem the same day.

Reliance Water... | Answered on Nov 07, 2018

There should be an adjustment screw or knob.

Reliance Water... | Answered on Oct 09, 2018

Might be bad gas control valve... troubleshoot by type of gas control valve:

Reliance 35,500... | Answered on Oct 02, 2018

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