RCA Computers & Internet - Page 5 - Recent Questions, Troubleshooting & Support

All the needed codes should be on the back or bottom of the modem. Since it doesn't have a wireless router included, there's no WEP code.

If you aren't referring to the DCM425 modem, look in the manual for the ip address or http entry to talk to the router portion of the modem.

RCA DCM425... | Answered on Jan 29, 2018

Here is info for customer support, I would also call where you bought it, they may be able to provide you with a duplicate receipt, depending on where you bought it (walmart or best buy or similar brick and mortar chain you might be out of lock)http://www.rca.com/support-products

RCA Computers &... | Answered on Jan 16, 2018

Who is your provider? The DCM425 is an OLD modem, its on the older DOCSIS standard and its only rated for something like 35-40mbps, i don't remember the exact number from the specs as we haven't been dealing with them here for about 8 years now. Upgrade the modem, go with something like the Surfboard SB6183 or SB6141, this depends on who your provider is also of course. If your current modem is a rental from your provider ask them for a new one, but if you want to get rid of the monthly rental fee get a new modem yourself. But i would find out what modem models are supported by your provider.

RCA DCM425... | Answered on Jan 11, 2018

My rca tablet has a small round reset button on the back just push and hold for a few seconds

RCA Computers &... | Answered on Dec 30, 2017

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