Razor Toys - Recent Questions, Troubleshooting & Support


Hi there, charging normally takes approx. 16 hours. Do not leave the appliance connected to the mains for more than 24 hours.

I have included a link for the user manual for this product.

Razor Toys | Answered on Apr 18, 2020


so what had been hapening is that it could die depending if it was the battery that could aftfect with this. 24 volt battery, and can be ridden for up to 45 minutes after battery charging. The charge time recommended for this Razor electric scooter is about 10-12 hours after each use.

Razor Toys | Answered on Jan 02, 2020


you could have several different things wrong to cause this. Batteries not charged or can't charge due to bad one, bad motor, bad control module, or bad connection in wiring in one or more places. My grandson's mx650 worked fine for a dozen or so charge cycles but then started with intermediate starting problems. The power light was red and the full light would be green but switch to low amber light and back and forth on its own with no motor response when was on low amber light. He had been running it in wet conditions a couple of times and am sure that was what caused the problem which after taking the battery panels off and examining closely found what was wrong. This problem caused the intermediate starting and stopping and also would not let batteries charge right. I moved wiring while looking at the green light and amber light and found when touching the fuses connections is when lights would change. looked at all 3 30 amp fuses and 2 of them was burnt and pitted. You could see the ark in low light at the fuse when you operated the throttle, that turned out to be a good test to see what was wrong and what caused the fuses to become pitted. I sanded the fuses and clean since they were not blown and used dielectric grease in the connection and that seems to have fixed the problem. I also used the grease in some of the other connections for good luck. The bike charges now like is supposed to and the throttle lights are ok now, no more going from green to amber when wanting power. I would say the running in wet conditions is what started the problem and washing off the bike with a hose would do the same thing.

Razor MX650... | Answered on Feb 12, 2019


First try and see if those battery were dead and try a different kind. If that doesn't work notify the person you bought it from or the store about it and ask for a trade in.

Razor E100... | Answered on Jan 29, 2019


You threw away a perfect scooter you idi0t. Needed to desulfate battery with a smart charger. M0ron.

Razor E100... | Answered on Oct 28, 2018


replace thumb tab throttle. part is $12.99 from razor. go to razor site to order. i had the same problem after my daughter drove it over a bumpy sidewalk.

Razor 300001-SL... | Answered on May 05, 2018


You can buy a tool online that grabs the free to turn it off if the wheel center hub. Looks like a socket with 4 teeth.

Razor MX650... | Answered on Apr 30, 2018

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