Rapid Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Easy to dismantel more diffucult to built it back. Thanks to pictures, you can manage to build it back.
This pictures are useful because when you will dismantel the duax, the springs will spring without you had noticed the position of parts.

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Rapid DUAX Heavy... | Answered on Dec 12, 2014

Below is a service manual with troubleshooting guide in it.

I did not see an error 5 but I may have missed something.
Just a after thought when the printer at my job messes up we unplug it from the wall for about 15 minutes then plug it back in. Most of the time that fixes something in it. The rest of the time it is a paper jam or low on ink.

Office Equipment... | Answered 2 days ago

Click the arrows at the side of this YouTube presentation. It offers some tips to try. https://issuu.com/ronnywashington/docs/dell_062-380.pptx

I have not checked the phone number associated with the video and after you try these tips suggest you try Dell Support rather than the phone number.

Did you disconnect the scanner from any other device and then power if off and on and try any 'test' function with it so disconnected.

You might try reinstalling the software for the printer.


If under warranty, this might just get you a refurbished scanner.

Office Equipment... | Answered on Apr 04, 2020

Make ..... model .......

Office Equipment... | Answered on Apr 04, 2020

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