QuickStart Recent Questions, Troubleshooting Help & Support

If you are new to FixYa this guide will help you get under way

Some DO's and DONT's for Experts to succeed

1.Before you start answering premium posts, DO read thoroughly the Expert Terms of Service, the FixYa Expert Agreement, the Expert FAQ, and also the Payment Program FAQ. If you have any questions or need advice, ask questions in the Experts Lounge, but if you have not read them, you will be sent there anyway to read them, so PLEASE just read them.

2.Select only fields of expertise that you are an expert in. This will get you started with confidence.

3.Do as many "free" solutions as you can, get used to the process of providing support. This is essential to make it in the Premium system

4.Don't try and provide answers about things you do not understand. Its simple. It is all about experts. If you are a good problem solver, then there is a huge future for you here. Please refrain from trying to answer questions you have no knowledge of.

5.Jump on as many chats as you can, but READ THE CUSTOMERS PROBLEM FIRST. Only open those you have some experience on. This is what the client is expecting when you come on line.

6.Ask for reviews of your postings from other Top Experts , then take on board any advice tendered. They will always give you a fair and reasonable answer, so please don't then become offended if you are told your solutions need more work.

7.Do not abuse or discredit other experts solution. There will always be opinions on who is right and wrong, but keep it technical and directly based on the problem/solutions given. Just engage in conversation using the ASK feature, and try to sort it out. If it gets messy, then go to the lounge for open discussion if you feel that a wrong must be corrected or you want more opinions.

8.Do not engage in "place holding" tactics with one liner no solution content answers. You may think that there is an advantage to be gained by this, but in reality there is not. The client will just pass over any place holding posts, in turn ignoring any future comments you may have, making it harder to get accepted for a premium job.

9.If you are noticed using illegal tactics in the pursuit of Premium Payments, you may be ASKED about it by another expert, this "ASK" then goes into the rank and file with the other free jobs, so everyone gets to see it. That is unless of course you answer in defence of your activities immediately.

10.Use understandable polite English only. If your spelling, vocabulary or grammar is not good, it may become very hard for people to clearly understand your solution, or you to correctly understand their problem. Use a spell checker plugin that checks as you type. SMS TXT speak, shortened words, and acronyms are hard for most people to understand so do not use them. If you have problems here, it may mean contributing to premium posts where customers are paying is not the place for you. We all learned English at some point, so just learn some more if you find communication difficult in the solution threads.

11.Cutting and pasting from copyrighted websites is strictly forbidden. Although the solution to a problem may not have a copyright on it, the body of work written describing that solution does have a copyright to the producer of the work. This sort of practice is plagerism and will lead to IP banning, particularly when you have cut and pasted word for word from another website. your solutions must be in your own words as detailed in the Expert Terms of Service. Public forums are often wrong and just opinion, and in some cases are not copyrighted, but you should check before using info from these sites.

12.Do not give out your personal details, email, IM address or contact info. Admin have forbidden this practice and banned people for doing it.

13. If you want to post a tip then go to My Products page or browse to the product support page,select the product you wish to write a Tip about, then scroll down and click on "Post a new tip for this product". You cannot edit them once posted so it is a good idea to use a word processor to edit it first. DO NOT cut and paste copyrighted material. Be aware that tips will also fetch you votes or ratings so post a good tip and increase your rating..

14.If we all work to a set of standards to maintain the integrity of solutions then great things will come.

we all know our board band provider don't give us the full speeds we are meant to get but this is proven to give ya internet a boost

this ones simple:
this is for broad band connections. I didn’t try it on dial up but might work for dial up.
1.make sure your logged on as actually "Administrator". do not log on with any account that just has administrator privileges.
2. start - run - type gpedit.msc
3. expand the "local computer policy" branch
4. expand the "administrative templates" branch
5. expand the "network branch"
6. Highlight the "QoS Packet Scheduler" in left window
7. in right window double click the "limit reservable bandwidth" setting
8. on setting tab check the "enabled" item
9. where it says "Bandwidth limit %" change it to read 0
reboot if you want to but not necessary on some systems your all done. Effect is immediate on some systems. some need re-boot. I have one machine that needs to reboot first, the others didn't. Don't know why this is.

This is more of a "counter what XP does" thing. In other words, XP seems to want to reserve 20% of the bandwidth for its self. Even with QoS disabled, even when this item is disabled. So why not use it to your advantage. To demonstrate the problem with this on stand alone machines start up a big download from a server with an FTP client. Try to find a server that doesn't max out your bandwidth. In this case you want a slow to medium speed server to demonstrate this. Let it run for a couple of minutes to get stable. The start up another download from the same server with another instance of your FTP client. You will notice that the available bandwidth is now being fought over and one of the clients download will be very slow or both will slow down when they should both be using the available bandwidth. Using this "tweak" both clients will have a fair share of the bandwidth and will not fight over the bandwidth.

We all know fraud Geo's on every day so why not give your self that little extra protection

Like many other audio players, Windows Media Player rushes out to the Internet to find information for you when you play a CD. Some of this information, such as song titles and album art, is useful, but Media Player also identifies your copy of Media Player to the site where it's getting data. Why? According to the help file, "The server uses this unique identifier to monitor your connection. By monitoring your connection, the server can make adjustments to increase the playback quality and to alert you about events that occur when receiving streams over the Internet." If you're disturbed by this exchange of information, here's how to stop it. In Windows Media Player, click Tools > Options and go to the Player tab. Notice the option that says "Allow Internet sites to uniquely identify your player?" Turn it off.




Regards: Dark-Viper

everyone hates those error reports whats the use of sending them they never inprove so here is how you Disable Error Reporting


1. Open Control Panel
2. Click on Performance and Maintenance.
3. Click on System.
4. Then click on the Advanced tab
5. Click on the error-reporting button on the bottom of the windows.
6. Select Disable error reporting.
7. Click OK
8. Click OK

Regards: Dark-Viper

To have a nice and fast boot up of your pc. go to start then run tipe in msconfig now click on the start up icon and unclick all the programs that you do not want to run next time your computer boots up. this way when booting your pc not only you will have a fast boot up your desktop will be alot faster because you have not got those unused programs clogging up your usage.

hope ive explained well and Enjoy