Pyramid Office Equipment & Supplies - Recent Questions, Troubleshooting & Support
Incomplete characters , the printer ribbon
If the ribbon is not completely over the print head theresulting print will show incomplete characters.
This is the only cause for this problem. But as you stated theprinter ribbon cartridge is installed correctly completely over the print headand already changed the ribbon 2 times, then I suggest you to check the printhead, and try after replacing them.
on Jul 29, 2011
What does Error 1 mean?
Error 1 - Indicates time card stuffing. If an individual tries to force a card into the unit, the 4000/4000HD will accept the card but will not print or store any payroll data. If this situation occurs, an ERROR 1 will show on the front display and the card will not be "punched".
Solution: Rerun the time card through the time recorder without pushing on the card.
Resource 1 : Owner's Manual
on Mar 01, 2011
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