Powerware Logo

Powerware Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 160 Products
  • 383 Answers
  • 73K Views

display bat disconnected

Powerware 9120... | Answered on Nov 25, 2013


Was the UPS commanded to power down? Make sure there is nothing plugged into the UPS and disconnect it from whatever is powering it. Then pull out the all of the batteries inside of the UPS just enough to disengage them from their connections. Once everything has been unplugged and nothing has been feeding the UPS power - then go ahead and re-engage all of the batteries. Turn on the power source to the UPS. It should start up and function as before - you may need to instruct the UPS to carry the load.

If you need more help with this reply or call:

Daniel • [email protected] • Power & Systems Innovations • 800.260.2259 • www.psihq.com

Powerware 9120... | Answered on Nov 21, 2013


If there is no alarm silence button. Most likely the unit have develop some internal fault

Powerware 5110... | Answered on Nov 19, 2013


Suspect charger board failure. Replace with new model 9130. 9120 is obselete

Powerware 9120... | Answered on Nov 19, 2013


You can set the output voltage from the LCD display. Goto UPS Setting todo this

Powerware 9120... | Answered on Nov 19, 2013


The battery is dead. It should ready at least 13.5V on a new 12V battery. Battery have to be charge every 6 month.

Powerware 3105... | Answered on Nov 19, 2013


The charger board has failure. Model already obsolete. Propose to buy a new unit

Powerware 9120... | Answered on Nov 19, 2013


Try contacting anyone of them.
Eaton Power Quality Ltd
Tech & Service Support AC UPS Systems

T +44 (0) 1753 608 700
221 Dover Road
Slough, Berkshire
SL1 4RF
United Kingdom
Tech & Service Support DC Systems and ePDU
DC T +44 (0) 1243 810 500
ePDU +44(0) 1243 810 654
Durban Road
Bognor Regis, West Sussex
PO22 9QT
United Kingdom
Tech & Service Support Switch gear
Eaton Electric Limited
Customer Service Centre
Grimshaw Lane
Middleton
Manchester (UK)
M24 1GQ
Tel: +44 (0) 8700 545 333
Fax: +44 (0) 8700 540 333
email: [email protected]

Powerware... | Answered on Nov 19, 2013


The charger board has fail. No point replacing it. Better to buy a new. This unit has already been obselete

Powerware 9120... | Answered on Nov 19, 2013


Does the fan come with 2 or 3 wire.

Powerware... | Answered on Nov 19, 2013


The Live and Neutral wire on the input socket have been reverse. Once you undo this problem, the fault should go off.

Powerware 9120... | Answered on Nov 19, 2013


Jose,

Can you please be more descriptive with the fault. Is there a fault code number?

If you need UPS, Surge, or Power Related help don't hesitate to contact me!
Daniel • [email protected] • Power & Systems Innovations • 800.260.2259 • www.psihq.com

Powerware 9120... | Answered on Nov 07, 2013


Abarna,

Seems like your UPS load isn't turned on. Check to make sure that the batteries inside of the UPS are good and then turn the load on.

If you need UPS, Surge, or Power Related help contact Daniel @ Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/

Powerware 9120... | Answered on Nov 04, 2013


Check to make sure your connections are correct and tight.

If you need UPS, Surge, or Power Related help contact Daniel @ Power & Systems Innovations 800.260.2259 or go to our website: http://psihq.com/

Powerware 9120... | Answered on Nov 04, 2013


Hi Jethrol,

Make sure that the batteries are good, if they are anywhere between 3-5+ years old it's time to change them.

Have you tested the unit by cutting power to it and seeing what happens? NOTE: POSSIBLE LOAD LOSS IF UPS DOES NOT SUPPORT LOAD.

Reply or call if you need more help with this -- 407.380.9200

Powerware 9120... | Answered on Nov 01, 2013

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Powerware Experts

Gruber Power...
Gruber Power...

Level 2 Expert

176 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Tom Chichester

Level 3 Expert

55379 Answers

Are you a Powerware Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...